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Big Picture Loans Reviews 

22,422
•
TrustScore 5 out of 5

4.8

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 848 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the quick and straightforward application process, often receiving funds on the same day. Many praise the exceptional customer service, noting staff are consistently helpful, patient, and knowledgeable, making the overall service efficient and reliable, especially during times of need. However, some customers also noted concerns regarding the loan's cost, with several mentioning high payments or significant interest if not paid off quickly. A few others felt the application process could be difficult, citing issues like unexpected denials after pre-approval or complications with account management.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and speed of the process... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the courteous, friendly, and... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their courteous, friendly,... See more

Payment

Reviewers highlight positive aspects of payment, with many appreciating the quick direct deposit and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They sent me an offer letter in the mail, I usually just toss these as they're not usually relevant, don't work, or fake, etc. I took a chance and was approved for an installment loan, same night I ap... See more

Rated 5 out of 5 stars

Came through for me when I needed them the most and was very upfront about the loan that I paid off after a year (which should've been much sooner I know). Overall 4/5 rating only because the HIGH int... See more

Rated 5 out of 5 stars

My experience was great. First time applying. I was trying to apply other loans and they kept sending me to a different lenders it was horrible . I went right on here and they got me what I needed an... See more

Rated 5 out of 5 stars

I was in the need for a quick emergency loan recently and when I went online to see what my options were, there were hundreds. After having a few bad conversations I was ready to give up. My friend s... See more

Company details

  1. #50 of 252 best companies in Non-Bank Financial Service
  2. #30 of 178 best companies in Alternative Financial Service

Written by the company

Need a personal loan? Have poor credit or credit stressed? Apply for a personal installment loan using our state of the art online application process. The application process generally takes less than 5 minutes to complete. Get funded as fast as 2 business days.

Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(22,422)

787 reviews in the last 12 months

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Rated 5 out of 5 stars

The application process was…great

The application process was straightforward and easy to navigate. The video seminar was what sold me on continuing with my decision to accept the terms and conditions of my loan. Best loan process I've ever experienced.

November 22, 2025

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