This is a fantastic option for shipping your bike, at 1/3 the cost of regular UPS rates we were pleased beyond that someone suggested Bikeflights! Everything went great and the bike arrived a day earl... See more
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This was the second time I used BF and the experience was as good as the first time. I had questions for this shipment some of which were answered by a user friendly Chat feature and then followed up... See more
I can not thank your team enough. The item shipped for less than half the price I was quoted at a UPS, and arrived in 2 days to the buyer in perfect shape. I will use again and would 100% recommend to... See more
As always bikeflights great shipping rates & ease of use is a big help. Even with international shipping the staff is very helpful. Never had a claim or a damaged package delivered which makes me annd... See more
Company details
- #6 of 22 best companies in Shipping Company
Written by the company
Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Written by the company
- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Contact info
8000 N Fowler Ave, 97217, Portland, United States
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
4.6
Excellent
54K reviews
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Your online ordering was a nightmare…
Your online ordering was a nightmare for this first time user. Could not review info until after payment. When I tried to go back to previous screen to adjust info it took me back to beginning and all info lost. Also when putting in box size info, there was a full down menu in which I could choose the BBL box size. Well those measurements were for the unassembled box not the assembled box. That menu should be removed from shipping page unless your going to have the assembled size available.
YouTube video on box assembling and packing were okay, but had to hunt down a video which explained the front fork axle support and how to use it. Also if side loading a bike it would of been helpful to have seen a video on getting the side panel in once you side loaded the bike Your videos seem geared toward people who have regularly shipped bikes, not first time users.
That said it did fit my rad mini and it is going to ups today. It's a good product, could be easier to use.
June 29, 2026
Reply from Bikeflights.com
Hi Marcia,
Thank you for taking the time to share such detailed feedback. We really appreciate hearing from first-time users because it helps us identify where we can make the experience better.
I'm sorry to hear the online ordering process was frustrating. Losing the information you had already entered after trying to go back would certainly be frustrating, and I understand how that could make the checkout process feel more difficult than it should.
Thank you as well for pointing out the box dimensions shown in the dropdown menu. The dimensions listed are the manufacturer's box dimensions rather than the assembled dimensions, and I can certainly understand how that could cause confusion when preparing your shipment. I'll be sure to pass this feedback along to our team for review.
Your comments about our packing resources are also very helpful. While we have a number of instructional videos available, it's clear there are a few areas—such as installing the fork axle support and replacing the side panel after side-loading—that could be easier to find or explained more thoroughly. Those are excellent suggestions, and I'll make sure they're shared with the team responsible for our packing guides.
Despite the challenges, I'm glad to hear the box fit your RadMini and that your bike is on its way to UPS. We appreciate your honest feedback and your suggestions for improving both the ordering experience and our instructional materials. They're exactly the kind of insights that help us make the process better for future customers.
Thank you again for choosing us
- The Bikeflights Team
Fast delivery at a reasonable price.
June 20, 2026
Bike arrived missing components
Bike arrived missing components. BikeFlights asked for photos of package/materials with claim, even though I didn't box the bike. Neither store was helpful in solving issue or helping provide info to BikeFlights despite being listed as top options.
June 19, 2026
bike is nearly destroyed in transport
bike is nearly destroyed in transport
have to buy a lot of packing tape to make it last the trip back home
but after that its trash
June 20, 2026
Reply from Bikeflights.com
Hi Michael,
We're sorry to hear your bike box was so heavily damaged during transit. We understand how frustrating it is to receive a shipment in that condition, especially if you have to reinforce the box just to make it home.
After reviewing your shipment, I can confirm that no additional carrier adjustment fees were applied. We also don't see a damage claim associated with this shipment.
If you have photos of the damaged box, we'd appreciate it if you could send them to us. That information helps us better understand what occurred during transit and allows us to document the issue with the carrier. If your bike sustained any damage as a result, please reach out to our Claims team so we can review your options.
Thank you for taking the time to share your feedback. We hope to have the opportunity to assist you further.
- The Bikeflights Team
savings and reliable delivery.
June 26, 2026
Simple and well-priced
Once I figured out how to weigh my bike in the box, this process was so easy. It was less expensive than taking the bike to my local shipping store, and I was able to track it all the way to its destination.
June 26, 2026
Everything went exactly according to plan ...
Everything went exactly according to plan in shipping our two bikes - perfect on both ends. Thanks!
June 25, 2026
The process was really easy
The process was really easy, and the forms were very detailed which appreciated. The only issue is the cost, it was very expensive. I know gas prices are up, but next time I'd go directly to UPS to price check first.
June 26, 2026
Great support
Great support. Bicycle was delivered on time, and a problem with UPS was addressed quickly and seamlessly.
June 19, 2026
Bikeflights was truly super easy to use…
Bikeflights was truly super easy to use and bike arrived super fast. Incredible service I’ll be using again! Price was fair, so 10/10!
June 26, 2026
The whole process was easy and secure.
June 25, 2026
Great advice and service at the local…
Great advice and service at the local bike shop about how to schedule with Bikeflight. Online arrangements using the Bikeflght site was easy. As promised pick up and delivery went as indicated. Price was reasonable.
June 25, 2026
Bikeflights worked great shipping my bike!
Bikeflights worked great shipping my bike from Arizona to Nebraska. It was fairly painless and they took good care of my bike in transit so it didn't get damaged and the price was fair.
June 16, 2026
Easy to navigate the website
Easy to navigate the website, Constant updates on status. Costs are reasonable.
June 25, 2026
Good company
Good company, all went well. I somehow messed up the dimensions but it was still delivered, I just had to pay the difference. They're a better deal than dealing with UPS
June 17, 2026
Great Job guys
Great Job guys, this is like my 4th bike shipped with you and I am very happy with the service and price! Thanks again!
John Stallone
June 18, 2026
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