bikesales.com.au Reviews 

277
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have used Bike Sales for many years & always my "go to" site. As a buyer, the site provides all the info you require prior to making an enquiry. As a seller, have only ever had quality, serious enqu... See more

Rated 3 out of 5 stars

Facebook marketplace generated at least twice as much enquiry. The Bikesales app is often atrociously slow or just hangs and this is very frustrating. On the plus side the pay through Bikesales fe... See more

Rated 1 out of 5 stars

Extremely poor sellers notification system. All emails informing me that someone wished to talk ended up in spam. I hadn't marked them as junk, so clearly the generated emails are composed so po... See more

Rated 3 out of 5 stars

This is a very very expensive site to advertise on. I had one phone call, and that one person came and looked. Never purchased the bike. Through no fault of bikesales my bike was pretty new st... See more

Company details

  1. Motorcycle Dealer
  2. also in
  3. Car Accessories Store

Written by the company

Australia’s No.1 place to buy, sell or research a bike, and read all the latest news and reviews.


Contact info

3.6

Average

TrustScore 3.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(277)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waste of time on bike sales

Waste of time on bike sales, i got more interest on market place on Facebook and that was free.

February 1, 2024
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Roy, sorry to hear that you're having trouble selling your bike.

Due to the many variables involved in selling a bike such as price, location, popularity, and condition, unfortunately, we can't offer any guarantee that your bike will sell within your desired time frame, or how much interest you'll receive on the ad.

If your bike is still for sale, please email us at customercare@carsales.com.au, our support team would be more than happy to assist.

-Alice

Advertisement
Rated 5 out of 5 stars

More than just a buy and sell site.

I use bike sales and/or car sales every time for more than just selling. It's a great place to browse and research as well. And safe too.

December 15, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Melinda,
Thanks so much for your feedback! We love that you love it :-)

Rated 5 out of 5 stars

The main reason for using bike sales is…

The main reason for using bike sales is although there are free sites to advertise. I have never come across a scammer as with other sites. The buyers seem to be more genuine and less lowball offers. If there is a genuine buyer looking for your particular type of ride then they will no doubt look at this site. Its a given.

November 30, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Ricky, Thanks for your review. It's great to hear that you found genuine buyer on our site and no scammers. We have a lot of security measures in place to keep our buyers and sellers safe, it's nice to know they are working at intended. You know where to find us when you're looking for your next bike... Thanks Alex

Advertisement
Rated 5 out of 5 stars

I've sold 2 bikes here

I've sold 2 bikes here, priced right, they both sold reasonably quickly for the asking price.
I was pretty lucky I guess, right place at the right time, but........ at least I didnt get besieged by the scammers........... got one when selling a Harley Fatboy, other than that, two genuine of which one purchased.... the 2nd was a Kwak Versys SE, priced on the money, sold to the 3rd enquiry.....

November 21, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Chris, Congrats on the quick sales of your bikes, it's great to hear your found genuine buyers (not so great to hear about the scammer). Would you mind sharing your ad number so I can see the scam contact? If you need to find another few bikes, you know where to find us! See you next time, Alex

Rated 3 out of 5 stars

I didn't get a single call other…

Well I didn't get a single call other than one from a dealership offering way less than I wanted.

My ad ID.SSE-AD-15913708

November 2, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Howard, Thanks for letting us know how your ad went and we're sorry to hear you were disappointed. Could I please get your ad number so we can review what happen a bit closer? -Alex

Rated 4 out of 5 stars

A great selling experience

The whole process was very easy and smooth and I was contacted personally by a Bikesales employee, by phone, when the add was posted. The scooter attracted 17 interested people/prospective buyers and a deposit was taken for it on the day the add was posted.
Many thanks Bikesales!

October 20, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Georgina, Congrats on the sale of your scooter and thanks for letting us know how the sale went. It's great to hear your ad attracted several genuine buyers. See you next time. -Alex

Rated 5 out of 5 stars

I sold my bike on bikesales, fast!

I sold my bike on bikesales in no time at all. The platform works really well, it was easy to manage my ad and communicate with buyers.

October 1, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi AB, Congrats on the sale of your bike and thanks for the 5-star review of bikesales. We'll see you next time. -Alex

Advertisement
Rated 1 out of 5 stars

Advertise on Facebook

Advertise on Facebook. These guys charged 80 bucks and not 1 enquiry. Facebook was free and I got dozens in 1 week. Save your money.

September 29, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi, Thanks for your review and we're sorry to hear you were disappointed. Could we please get your ad number so we can have a closer look at what happened? -Alex

Rated 4 out of 5 stars

Genuine buyers search here

I feel that people looking to genuinely buy and are prepared to spend money look to here because they know it's not free over a sell price range thus the person selling is more likely to be upfront and not out to scam them

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Bike

Ok ok experience

August 5, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Dave, Thanks for your positive review, see you next time you're looking to buy, sell or want to know all things bikes! -Alex

Rated 1 out of 5 stars

Don't waist your money

Don't waist your money, just use a free service like Facebook Marketplace or Gumtree. I didn't get one message or call from Bikesales and ended up selling though Facebook for free.

Add ID : SSE-AD-15189277

August 6, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi, Thanks for sharing a review and we're sorry to hear that you disappointed with the experience. Could we please get your ad number so we can review your experience with a bit more context? -Alex

Advertisement
Rated 5 out of 5 stars

it was a smooth process to sell the…

it was a smooth process to sell the bike and I connected with a genuine buyer. There were quite a few hits on the listing and it was worth it in my opinion.

May 28, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Gavin, Congrats on the sale of your bike and thanks for the positive review of the selling process. We'll see you next time. -Alex

Rated 1 out of 5 stars

Relatively few hits

Relatively few hits, very expensive, pointless. Use free services like gumtree or Facebook instead which were more successful. Carsales may go the way of the dodo, like TradingPost. Considering the fees for something that costs them nothing, I’m not surprised.

Bikesales have since asked for details of the advertisement. Which raises another point (and what prompted this review): when you mark your bike / car as ‘sold’ they ask for feedback and there’s functionality to copy your review and apply it on TrustPilot. The cynic in me wants to think it was because I offered a low score it wouldn’t work, but it’s possible just that it was broken.

Either way, to answer the question, you will find it as a near identical review provided yesterday on Bikesales for a Honda ST1300.

To pre-empt bikesales response which will no doubt talk about the hundreds of people who saw the ad and handful that saved it, and the one person that messaged me through Bikesales, the fact remains: more people contacted me through identical ads listed on free sites/forums than through Bikesales, so frankly, don’t bother listing there.

May 24, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Arki, Thanks for your feedback. Could we please get your ad number so I can pass on your feedback with a bit more context? -Alex

Advertisement
Rated 3 out of 5 stars

No responses for my ad when FB Market place had several.

No responses from bike sales and 5-6 responses from FB marketplace for the same ad. I spent nothing on FB and ~$90 on bike sales. Doesn't seem like a good ROI given I got zero responses from the paid advert and several from the free one... Either need to increase their market share, provide extras not available to sellers on FB or decrease their prices to compete with Facebook

April 20, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Peter, Thanks for your detailed feedback on what you though about the price and relative value you received with us. I'd like to provide the details to our team along with your ad, do you mind sharing the ad number or rego? Thanks Alex

Rated 4 out of 5 stars

Plenty of nibbles (views) but no bites

I wasn't approached about the bike once based off my ad on bike sales. Given the price paid it seemed a bit rich. The process to set up the ad was easy and intuitive. I've had success using the bikesales network before though.

March 8, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi, Thanks for sharing how selling your bike went. So I can pass on your feedback with a bit more context, could I please get your ad number? -Alex

Rated 5 out of 5 stars

Bought and sold through Bikesales.

Bought my new bike via Bikesales and sold my old one through the same platform. Recommend this option. Had a number of genuine buyers who made an enquiry.

March 25, 2023
Unprompted review
bikesales.com.au logo

Reply from bikesales.com.au

Hi Mike, Thanks for sharing a 5-star review of bikesales as a buyer and seller. We'll see you next time. -Alex

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look