Bike Totaal Reviews 

14,011
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I recently bought a Gazelle family bike from this shop and had a very positive experience. What stood out to me most was the customer service. The employees in the shop were exceptionally polite, fr... See more

Company replied

Rated 5 out of 5 stars

The personnel at BukeTotaal is not only Friendly but extremely efficient. That provide you with quick and cost effective solutions. My experience is that they really care about us and our requests.... See more

Rated 4 out of 5 stars

We had a very pleasant experience at Bike Totaal, Leidschendam. Olaf helped us through the process and answered all our questions. He also helped us to do test rides on multiple bikes and guided our d... See more

Company replied

Rated 5 out of 5 stars

Complete services from recommending bicycles fit to what you are looking for, testing until you find the right one, and insurances services. The insurance starts right after you pay.

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Used Bicycle Shop

About Bike Totaal

Written by the company

Bike Totaal wil dat iedereen de fiets pakt. Inderdaad, héél Nederland. We hebben daarvoor ook alles in huis: de expertise, de service en het mooiste assortiment. Met modellen van topmerken als Gazelle, Dutch ID, Cube, Cortina, Sparta, Batavus en Urban Arrow. We helpen, coachen en adviseren je. Van oriëntatie tot aanschaf, van onderhoud tot onderweg. Bike Totaal is er voor jou. Letterlijk, want met het grootste aantal vestigingen is er altijd wel eentje bij jou in de buurt. Je wordt met veel liefde geholpen, door je eigen vertrouwde vakman.

Standaard superveel extra service bij aankoop van een nieuwe fiets
Het klopt: alleen bij Bike Totaal krijg je standaard superveel extra's bij een nieuwe fiets. En ook daarna blijf je altijd welkom. Voor hulp, service en een glimlach. We zijn er echt voor je. Zo krijg je standaard 5 jaar dealergarantie bij je nieuwe elektrische fiets, zijn er altijd omruilmogelijkheden voor je oude fiets en is de eerste servicebeurt altijd inbegrepen.

Zien we je snel?
Je kan bij Bike Totaal terecht voor fietsen, elektrische fietsen, elektrische bakfietsen, fietsaccessoires, fietskleding en nog veel meer. Online, en in één van de meer dan 160 winkels. Ja, Bike Totaal is dé fietsenwinkel van Nederland. Kom je snel eens langs?


       Bekijk elektrische fietsen       


                    Bekijk winkels          



Contact info


4.8

Excellent

TrustScore 5 out of 5

14K reviews

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4.8

All reviews

(14,011)

13,894 reviews in the last 12 months

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Rated 5 out of 5 stars

Well done Biuke Totaal - van Hulst Sassenheim

The service we received from Manon was thorough, professional and very helpful. I was allowed the opportunity to test ride a few bikes, where all the details were explained, before choosing one. Thereafter, delivery was speedy and the bike was spec'd exactly as I had requested.

April 12, 2026
Rated 5 out of 5 stars

Great service

We have neglected out backfiets somewhat to a point it became unsafe to ride. The bike was promptly and completely fixed.

March 21, 2026
Rated 5 out of 5 stars

Extremely client-oriented

First of all I got full consultation. Manager William spent three days at helping me to make the right choice. He adviced the bike Cortina that totally suited to my wife. We received the bike in a few days completely ready for use. William's colleague helped my wife to adjust the bike. I am grateful to Bike Totaal overall and wanna share this experience.

March 14, 2026
Rated 5 out of 5 stars

New Urban Arrow

I found the best deal in the specific store and even if I was hesitant at the beginning I decided to order from them. Clear communication, fast delivery and very good customer experience. They contacted me directly for clarification and were answering immediately in WhatsApp.

Highly recommended!!!

January 28, 2026

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