Bildelaronline24 Reviews 

God price I will order again in the future

Perfect, will du business again. The only thing I would put up on my wish list is to shorten the transit times.

I had an complaint about a wrong delivery, but my problem was treated in a fair way.

Bra service, bra information

Pretty smooth website but it can not be sure that what you order is right. Unfortunately, I received the wrong model of what I would buy and return costs more than the actual thing. Return to Germany, but the delivery was from Malmö. The customer service is completely nonchalant.

Thank you so much for the convenience way to buy car parts!
I bought some wrong parts part which i havnt used but im totally happy with the purchase

Fast postage, and quality at afordable prices

Items as described. Fast shipping.

Fast shipment, good product

Thanks all is ok

Jag beställde en ABS senor från bildelaronline24. Jag slog in både mitt reg nr samt sökte med sensorns Oenr. Trots det fick jag hem en sensor med fel motstånd. När jag mailade ang byte av vara så fick jag detta som svar.
NOTERA! Det finns flera sidor utöver bildelaronline24 som ägs av Autodoc. Alla dessa sidor har samma retur-policy
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Stan Lee (Support)
21 aug. 11:38 EEST

Thank you for the email.
Due to the processing time we ask you to be patient in this matter.
We want to inform you that it can take up to 8 weeks (sometimes even longer) before it can be resolved.
In order to begin your warranty claim, we need further information:

1) Complete the attached warranty form (see attached file) in full so that your warranty claim can come into effect.
2) It is mandatory to enter the mileage when assembling your spare part.
Please enter the date when it occurred, also enter the assembly and disassembly date.
3) Please provide the following information about your car: manufacturer, model, engine volume, how many horsepower the car has, as well as the chassis number and the vehicle's date of manufacture.
3) Explain to us in detail what has broken or what is defective.
4) Please send a copy of the completed warranty form.
5) Please send pictures of the box / boxes you have received, as well as pictures of the white and gray labels. Also attach the invoice.
6) Send pictures of your defective spare parts / spare parts if possible.
You can also send a video showing what's wrong with your spare part.
Note! The spare part must be fully visible on the pictures / videos!
7) If you have had extra costs, send photos to the invoice / receipt from the workshop.
An invoice confirming the assembly and disassembly of the defective / damaged spare part must be performed by an authorized mechanic from an authorized garage that confirms your costs. Without these documents, the manufacturer will not accept and calculate your additional costs, as the spare part would have been fitted and disassembled by a specialist.
It is necessary to provide us with two different invoices for the works performed, one for assembly and one for disassembly. NOTE! Stamp must be visible.
8) If you have mounted the car parts yourself, therefore there are no penalty costs and you are a mechanic / technician yourself, we ask that you confirm your knowledge by taking a picture of your registered letter.

This information will be taken into consideration by the manufacturer upon decision. Unfortunately, we can not guarantee a positive decision in the end.

We look forward to your reply.

Thanks in advance!

If you have further questions, please feel free to contact us.

Have a great day.

good staf and very fast shipping