BillAdvisor.com Reviews 

350
•
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Had this long ago, and thought I had already canceled this due to not seeing much savings. I did get the "we found you savings on your tv/internet but the company needs to come over to upgrade the ins... See more

Company replied

Rated 1 out of 5 stars

UPDATE: someone finally answered the phone after submitting this review. Amazing how people get off their butts and do their job after a bad review. Trying to get someone on the phone is literally... See more

Company replied

Rated 3 out of 5 stars

They did manage to get a couple of my bills lowered, nothing drastic but a few bucks lower. I recently moved and a few of my utilities changed as well as my cell phone carrier it seemed almost imposs... See more

Rated 5 out of 5 stars

Awesome, I will save $5027.28 with just two companies (cable and cell phone) that you guys have helped me with. I'm also going to try to get more savings with my home, auto and rental properties, as... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Lower your bills & your frustration with BillAdvisor. Pay less for your monthly services without reducing quality, or get a better deal with another provider.


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2.4

Poor

TrustScore 2.5 out of 5

350 reviews

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2.4

All reviews

(350)

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Rated 5 out of 5 stars

Impressive Service

Just called me and saved me $60 a month on one bundle!!!!! VERY HAPPY NOW!!!

July 26, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi James,

Thank you for providing feedback with BillAdvisor. We're glad we could save you $60/month and we are very happy as well!

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Rated 3 out of 5 stars

It took 3 days to hear from them after…

It took 3 days to hear from them after I signed up. They were able to drop my internet bill $14 a month and switched my energy provider to a pay as you go plan. We will see if I save with that bit it has been about the same rate to this point. No change to wireless or direct tv. Going to look at car insurance

July 19, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Scott,

Thank you for providing feedback on your experience with BillAdvisor. We strive for an exceptional experience with all our customers and we are glad we can save you money with Suddenlink and Griddy. We look forward to saving you more with insurance and cell phone and a 5-star review!

Thank you.

Rated 5 out of 5 stars

The whole process was quick and easy

The whole process was quick and easy. BillAdvisor helped me reduce the cost of multiple bills. I have recommended them to family and friends so they can share in this great service. I called BillAdvisor from a radio commercial and was sceptical at first. Once you are on the phone with them everything moves fast in they get right to work trying to help you save money.

July 19, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Adam,

Thank you providing feedback with BillAdvisor. We're glad you've had a great experience with us and are referring your friends. As a reminder, if they signup, you receive a bonus!

Rated 3 out of 5 stars

My experience

My initial experience was great, but has fallen short since. I've had to contact them to get things done. My rep left the company and it was about time to re-negotiate all of my bills and no one contacted me to pick up where the former employee left off. I, once again, had to contact them.

July 19, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Anthony,

Thank you for providing valuable feedback on your experience with BillAdvisor. We will take your review and improve our processes to ensure we continue to get better with our customers. We're glad we were able to save you more money with DirecTV and get your the Premium movie channels at no cost!

Thank you for being a valuable BillAdvisor customer.

Rated 4 out of 5 stars

Melinda was very attentive to detail…

Melinda was very attentive to detail and made sure I knew to contact her if there's any problems with new services/insurances. After clearing up the snafu with Xfinity when our original order was cancelled, it appears all will be okay. Our cable/internet/phone bundle won't be installed until August 2 so that will be the final change to our packages and hopefully will be painless.

July 16, 2018
Unprompted review
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Rated 4 out of 5 stars

Good job

Good job, BillAdvisor! Initially, I had a problem with my acct manager, but I requested a new one and my experience thus far has been very positive. Awaiting my first round of "adjusted" bills and can't wait to see how much I will save!

July 11, 2018
Unprompted review
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Rated 3 out of 5 stars

Nothing special

I was given some options for cable and internet. It was not a special offer. They just offered the regular cable and internet offers. I was a little upset that the specialist did not give me all the details about the internet. I had to cancel the service that was suggested because it just kept adding extra fees.

July 2, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Reymundo,

Thank you for leaving feedback on your experience with BillAdvisor. In most cases we are able to get a better deal for our customers, and in a small amount we are not able to find savings with internet & TV. I do see we only have your DirecTV & TMobile bills. We offer many other ways to help you save money with auto & home insurance, energy, home security and more! Send those bills to advisors@billadvisor.com and we will get to work right away.

Thank you

Rated 5 out of 5 stars

Thanks Akilah and Bill Advisor.com

Akilah, my personal Bill Advisor has been great to work with letting me know when certain contracts are ready to expire and recommending a solution for a new electricity provider. I would recommend Bill Advisor.com to all my friends!

July 2, 2018
Unprompted review
Rated 5 out of 5 stars

Continued good service

As long as Bill advisor follows up on the renewal of my existing bills that are handled by them I believe they will do an excellent job on keeping my cost as low as possible

July 2, 2018
Unprompted review
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Rated 4 out of 5 stars

Able to help me with my ATT and…

Able to help me with my ATT and Directv, but since I live in Brenham, Texas, they couldn't help me with my utilities. At this time, they're limited to small-town assistance.

June 28, 2018
Unprompted review
Rated 1 out of 5 stars

Billadvisors did not review my…

Billadvisors did not review my electricity account when I signed up and I just received a very high bill which would not have been incurred if Billadvisors did it right from the start. I also was just told by a salesman that my telephone accounts could be combined and I should be receiving a decreased telephone bill. Billadvisors has not even addressed that issue to my knowledge.

June 22, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Mr. Jerry.

Thank you for providing feedback on your experience with BillAdvisor. I am glad we were able to speak on the phone and discuss your experience and ways we can improve our business to satisfy our customers. As we discussed, we will continue monitoring your bills so you receive the best deal on the market and I will have Melinda call you in the next day or so to discuss additional savings.

If you have any further questions or feedback for us, please contact me directly at 713-983-2200 ext. 62222.

Thank you for being a loyal BillAdvisor customer and we look forward to saving you more money.

Mike Lamberth

Rated 4 out of 5 stars

They get the job done

They get the job done. Have some lengthy phone calls when you're waiting for advisor to sign-up for new services. No complaints largely.

June 22, 2018
Unprompted review

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