BillAdvisor.com Reviews 

350
•
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Had this long ago, and thought I had already canceled this due to not seeing much savings. I did get the "we found you savings on your tv/internet but the company needs to come over to upgrade the ins... See more

Company replied

Rated 1 out of 5 stars

UPDATE: someone finally answered the phone after submitting this review. Amazing how people get off their butts and do their job after a bad review. Trying to get someone on the phone is literally... See more

Company replied

Rated 3 out of 5 stars

They did manage to get a couple of my bills lowered, nothing drastic but a few bucks lower. I recently moved and a few of my utilities changed as well as my cell phone carrier it seemed almost imposs... See more

Rated 5 out of 5 stars

Awesome, I will save $5027.28 with just two companies (cable and cell phone) that you guys have helped me with. I'm also going to try to get more savings with my home, auto and rental properties, as... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Lower your bills & your frustration with BillAdvisor. Pay less for your monthly services without reducing quality, or get a better deal with another provider.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

350 reviews

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2.4

All reviews

(350)

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Rated 1 out of 5 stars

Waste of time and money

They could only have me a little over a hundred dollars but to meet their $300 savings guarantee they stretched it out over 2 years to state it would save me over $300. The ATT rep they had told me of all the savings I would get if I switch and when I did I couldn't apply any of the savings to the plan I selected. I did manage to upgrade my phone for the same price as before but still no savings. They wanted to reduce my comcast bill by lowering my services. They also could have saved me $5 a month on my home insurance but it would increase my auto insurance by $10 a month so no go. If you can stay away if you think you already have good rates. If you have crap credit then maybe this is a good service for you but when you can already get good rates it's like trying to squeeze juice out of a rock.

June 19, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Ronnie,

Thank you for providing feedback on your experience with BillAdvisor. In most cases, we're able to save at least $300 or more for our customers. Other times, we are able to save on 1 or 2 bills and others no savings at all. We're glad we are able to get you some savings, and will continue to monitor the bills we have on file for the best possible rates.

If you have other bills for us to look at, send them to advisors@billadvisor.com and we will take a look.

Rated 4 out of 5 stars

Very busy and very diligent ...

Took awhile to get connected and start working on our various bills and once we started saved over 400.00 just on the cable bill.

Dat's what I'm talkin about ! ! ! !

June 13, 2018
Unprompted review
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Rated 4 out of 5 stars

Just joined

Just joined. Melinda has been pleasant to work with and has already saved me about 33.00 a month. I have more paperwork to turn in and we’ll see how much more I can save. I’ll know more in the next month or so.

June 12, 2018
Unprompted review
Rated 5 out of 5 stars

Great group of Associates

I was working with Kip and Jazmine on my recurring bills. Marlo was helping me with Homeowners and Auto Insurance. I have a slight ($4.27) increase in my phone bill but went from 25GB of Data to Unlimited Data. That's an increase I am More than Happy to accept. I live in a rural area without many services so I didn't expect much going into the process. I ended up saving $181.18/Month ($2174.16/yr) on just 4 bills.

June 11, 2018
Unprompted review
Rated 1 out of 5 stars

My first AT&T wireless cell phone is…

My first AT&T wireless cell phone is more than double my past amounts.

June 8, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Dennis,

Thank you for leaving feedback regarding your experience with BillAdvisor. We pride ourselves on delivering an excellent customer experience and want to ensure you receive that from us. I have left you a voicemail to discuss this matter and you can reach me at 713-983-2200 ext. 62222.

I look forward to discussing in further detail how we can resolve this matter. Thank you

Mike Lamberth

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Rated 5 out of 5 stars

With one monthly recurring bill I saved…

With one monthly recurring bill I saved over $1500 on a 2 year contract! This service is great because I have no time to sit on the phone to get the best rate and the phone calls from internet searches are ridiculous!

June 8, 2018
Unprompted review
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Rated 1 out of 5 stars

I called to have the account cancelled

I called to have the account cancelled. They will tell you it's cancelled and turn around and charge you the next month. Not very honest I only checked one star because i could
not leave it blank

June 2, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Lynette,

Thank you for leaving feedback regarding your experience with BillAdvisor. As we discussed, your account has been cancelled and will no longer be charged.

If you need us to help lower any monthly recurring bills, please reach out to us and we can help.

Thank you.

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Rated 3 out of 5 stars

Too many inconsistencies

Too many inconsistencies. I would continue to ask how payment works and no one could answer me. I started with a rep named David who was nice but just dropped off the earth. Then when I called to get a refund they set me up with Kip who was awesome but he wasn’t able to save me much. He explained to me, and explained the cancellations would be easy after. When I called they easily cancelled but said my money would not be refunded. I was very upset since the advertisement explained my money would be refunded if I was able to save $150 annually. Therefore I don’t understand why it was so ridiculous for me to request my funds back.

May 30, 2018
Unprompted review
BillAdvisor.com logo

Reply from BillAdvisor.com

HI Elizabeth

Thank you for leaving feedback about your experience with BillAdvisor. We have looked into the account and will be refunding your money and providing you with a $25 Visa gift card as part of our $300 challenge. Should you have any questions, please don't hesitate to reach out.

Thank you

Rated 2 out of 5 stars

What was done !

What was done !
I honestly could’ve done that myself !

May 29, 2018
Unprompted review
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Reply from BillAdvisor.com

Hi Gerald,

Thank you for leaving feedback for BillAdvisor. We strive to provide an excellent customer experience for all our customers and will take this feedback to help us better understand the customer experience and improve. It looks like we haven't received your energy bill and are still working on your insurance information. If you have a moment, please send over your energy information to advisors@billadvisor.com and we can take a look.

Thank you

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