Bill Baber Knitwear Reviews 

156
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I couldn't believe my luck when I stumbled upon Bill Baber whilst wandering around Edinburgh some years back. But I'm far away from there generally, and rely on online shopping with them. Always best... See more

Company replied

Rated 5 out of 5 stars

Super friendly and helpful family business. Jack and Lucy arranged a Zoom call to help us get to know each other and our business requirements as we're based overseas. What a difference being able... See more

Company replied

Rated 4 out of 5 stars

Lovely yarn- beautiful colours. My 2nd BB tunic - first was a med and seemed a tad small so this time I went large- this was significantly bigger- I washed it in the end to shrink as I chose not to re... See more

Company replied

Rated 5 out of 5 stars

Jack and his family at Bill Baber are dedicated, talented professionals! I love my Fintry jumper, so much so that I have two, one blue and one a gorgeous green. A ‘Sloppy Joe’ in style, it’s like w... See more

Company replied

Company details

  1. Knitwear Manufacturer

Written by the company

Designer knitwear sweaters, made in Edinburgh, for both men and women in a range of colours, styles and patterns. We're a family business who have been making knitwear together for over 40 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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4.8

All reviews

(156)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product

Great product, exactly like the website. Arrived as promised as well.
Second time I have used Bill Baber and my wife has been really happy with the product on both occasions.

January 21, 2025
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Reply from Bill Baber Knitwear

Thank you so much Colin, we appreciate your orders and that you took the time to leave this review. We hope your wife continues to love her pieces for many years to come!

Rated 5 out of 5 stars

Gorgeous handmade knitware, wonderful customer service

Beautiful handmade knitware. We discovered the Bill Baber shop in Edinburgh when we traveled to Scotland from the U.S.A. in August and were so impressed by the quality and attentive help form Mr. Baber himself. When it came time to shop for Christmas for a family member, I went online to the Bill Baber store and ordered from it. I had a question about how to use the coupon for first-time online customers and submitted my question using the online form late at night Scotland time. Jack, the owners' son, got back to me first thing the next morning. He was delightful and made the shopping process easy for me. The sweater made it to my family member before Christmas, and she loves it. I highly recommend Bill Baber Knitware.

December 14, 2024
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Reply from Bill Baber Knitwear

Thank you so much for this wonderful review Leslie. We are delighted that both Bill and Jack were able to help you and that you and your family are enjoying your Bill Baber pieces!

Rated 5 out of 5 stars

First class

First bought in store on a visit to Edinburgh.Hve subsequently bought 3 times online. Excellent quality.
Prompt efficient delivery.

December 13, 2024
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Reply from Bill Baber Knitwear

Thank you so much for sharing your experience with us. We appreciate you taking the time and hope everyone continues to enjoy their Bill Baber Knitwear pieces.

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Rated 4 out of 5 stars

Styles are unique

Styles are unique, colour way different, materials warm but not overbearing when in a warm environment.

November 28, 2024
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Reply from Bill Baber Knitwear

Thanks so much for this lovely review, we're so pleased that you are enjoying your new piece!

Rated 5 out of 5 stars

Impressive Service!

So appreciated the care and concern shown to us here in the States in your sending a brooch to us in time for Christmas! Your follow-through on our order was personal and impressive. Thank you so very much!

November 27, 2024
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Reply from Bill Baber Knitwear

Thank you so much for taking the time to leave this, we are so pleased you were happy with our service!

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Rated 5 out of 5 stars

Excellent service from the Mr Barbers

Excellent service from the Mr Barbers, very prompt delivery of two lovely tweed jumpers knitted on the Monday posted on the Wednesday and delivered to France by the Sarurday!

November 20, 2024
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Reply from Bill Baber Knitwear

Wonderful news, we are so pleased to hear that you are pleased with our service - thank you for taking the time to share!

Rated 5 out of 5 stars

More of this!!!!!!

Outstanding customer service paired with a glorious garment ! I am proud to wear my Bill Baber top- it’s a scene stealer❣️ incredible detail and colors are one of a kind!!!

November 5, 2024
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Reply from Bill Baber Knitwear

Wow, thank you Kate for this lovely review. We are so pleased that you love your Knits and our help - thank you!

Rated 5 out of 5 stars

Beautiful Marcia Tunic

I've recently bought a Marcia Tunic in the Sheelin yarn. It's dark charcoal, not-quite-black, and with subtle flecks of white and yellow throughout. And, like all Bill Baber wool garments, it's made with merino wool, so is completely non-itchy. It's a nice length and very comfortable for these cooler days. Speedy delivery of item.

November 20, 2024
Unprompted review
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Reply from Bill Baber Knitwear

Thank you for this wonderful review, we are delighted that you love your new piece so much and hope it keeps you warm all winter and for many more!

Rated 5 out of 5 stars

Absolutely love these sweaters

Absolutely love these sweaters! The quality is unbelievable. They will be a staple in my wardrobe for years and are worth the price.

Note for American customers: I ordered these to be shipped to the US. A heads up that my order was sent through UPS for the American leg, and they would not deliver the package if you weren't home to sign for it. Three strikes and it goes back. If you won't be home, I recommend redirecting it to deliver to a nearby UPS store. That's how I was able to get mine.

October 17, 2024
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Reply from Bill Baber Knitwear

Sorry to hear about your trouble getting your delivery, we will take this on board and look at our shipping options. We are so glad that you were able to get your sweater and are delighted to hear how happy you are with it. Thank you.

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Rated 5 out of 5 stars

Loved the first sweater so much I…

Loved the first sweater so much I bought a second…

October 16, 2024
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Reply from Bill Baber Knitwear

What a wonderful review of our sweaters, we appreciate you taking the time to leave this review and for re-ordering from us. Thank you!

Rated 5 out of 5 stars

I was in Edinburgh this June

I was in Edinburgh this June, and bought one of your sweaters. Love it so much, I ordered one in another color. Love that one too. And, my sweater arrived faster than any U.S. company merchandise!
Thank you.

September 11, 2024
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Reply from Bill Baber Knitwear

What a wonderful review, we are delighted that you love both of your sweaters and hope they keep you cosy over this winter and many more!

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Rated 5 out of 5 stars

I’m a Bill Baber fan for life

I’m a Bill Baber fan for life. I own several pieces of clothing from them and love them all. The quality is amazing, the items are stylish, and the colors are rich and vibrant.

July 9, 2024
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Reply from Bill Baber Knitwear

Thank you for this amazing review - we appreciate it so much and are delighted that you love all your pieces!

Rated 5 out of 5 stars

a wonderful experience

I had a wonderful experience buying my beautiful sweater, and speaking directly with Mr BABER in his shop made this purchase all the more meaningful. Thank you Mr BABER for your artistically crafted work. I am truly wearing a one-of-a-kind piece of art.

May 15, 2024
Unprompted review
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Reply from Bill Baber Knitwear

What a wonderful review of our pieces and our people, thank you so much for sharing this with us Lori. We are delighted!

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