Billi Bi Reviews 1,350

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Great quality, comfortable shoes, stunning design and details, perfect delivery. I ordered two pairs of boots and one pair of shoes which were neatly and safety wrapped. Every time I visit Copenhagen... See more

Company replied

Rated 5 out of 5 stars

I was looking for years for brown boots like these and finally found them, so very happy! Excellent quality, and extremely fast delivery! I'm even thinking about shopping a second set of the same as a... See more

Company replied

Rated 5 out of 5 stars

Shoes are great! Your site is now on my Favourite tag. What I can suggest is also to have prices in other currencies, if possible. This would make life easier and would be customer friendly since you... See more

Company replied

Rated 4 out of 5 stars

Still very satisfied about the shoes and quick delivery. Not satisfied about the huge increase of international shipping costs. Previously international shipping and handling was done by PostNord a... See more

Company replied

Company details

  1. Shoe Store

Written by the company

Et stærkt brand i den skandinaviske skomodeindustri


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 14% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

great design

great design, good quality.

November 15, 2021
Unprompted review
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Reply from Billi Bi

Hi Deb,

Thank you so much for your kind words.

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Best Regards,
Cecilie, Billi Bi

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Rated 5 out of 5 stars

Completely satisfied

I'm completely satisfied with my purchase and my product fra Billi Bi. Fast delivery (for those of us who buy birthday gifts last minute), high quality products and fair prices. Will shop there again. Keep it up :)

August 26, 2019
Unprompted review
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Rated 5 out of 5 stars

Fantastic, fast and great experience

The whole experience at Billi bi was just great! The delivery was super fast, beautiful packing, the shoes are so lovely and fantastic quality. The first pair I ordered online was smaller, so I contacted Billi bi by phone, and they helped me with everything, Ann Sophie it's a lovely person and she always helped and answer my emails. I ordered again and I got the shoes in another size really fast again. For sure I will keep buying and 100% recommended for everyone. Thank you so much Billi bi.

June 7, 2019
Unprompted review
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Rated 5 out of 5 stars

It was first time for me to buy Billi…

It was first time for me to buy Billi Bi shoes on-line and it worked very well. I needed to have new pair of shoes replacing the very first ones and all the service & help was done with high level and fast which I really appreciated.

December 11, 2018
Unprompted review
Rated 1 out of 5 stars

The shipment has not yet been arrived

March 11, 2018
Unprompted review
Billi Bi logo

Reply from Billi Bi

Dear Esmeralda,

Thank you for your review.

Having tracked your parcel and been in contact with Post Nord, it shows that the delay was due to a lack of address data within the Latvian postal service. Tracking information states that the parcel was delivered this morning.

Feel free to contact us at webshop@billibi.com if you have any further inquiries in regards to your order.

All the best,
Billi Bi

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