Billigpakke.no Reviews 

594
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

It was good to get the different prices in one go for sending packages. I ordered "door to Door" delivery but get the message that UPS will not collect at this address. This should be informed befor... See more

Rated 4 out of 5 stars

Grei levering. En dag for sent, men Tbilisi er langt unna. Litt uklart om merkelapper og Toll Invice på nett

Rated 4 out of 5 stars

Super let at lave pakkelabel til pakker. Der manger dog at man kan betale med mobilpay for at få 5 stjerner.

Rated 4 out of 5 stars

I suggest that if the package is delivered in person to have the driver call the person at least 1 he ahead to warn the person to the driver arrival. Thanks

Company details

  1. Shipping and Mailing Service

Information provided by various external sources

Billig, enkel og pålitelig transport av gods, pakker og dokumenter på www.billigpakke.no. Vi tilbyr billige online forsendelser i Norge og over hele verden. Frakt og forsendelser.


Contact info

3.4

Average

TrustScore 3.5 out of 5

594 reviews

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3.4

All reviews

(594)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Not reliable

Booked and payed for express delivery for the following day. The parcell was stored for 24 hours in one city, and upon request I was informed that it would be additional 3 days delayed, but that I could apply for a refund.... If someone is really waiting for your shipment, choose someone else.

August 15, 2024
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Rated 1 out of 5 stars

NOT A TRUSTWORTHY COMPANY

When I sent a package to a official mailing address they ended up sending me an extra invoice because they said had problems to deliver it to the receiver .
If for some reasons they have problem to deliver they should rather return the package to the sender ,this company I found not trustworthy and legally I don't think they can charge you extra when you send something to a residential address . Linda Graesdal

December 17, 2023
Unprompted review
Billigpakke.no logo

Reply from Billigpakke.no

Hello Linda,

You have received an additional invoice because Bring was unable to deliver the package to the specified address. As a result, as the sender of the package, you are being charged a fee for the extra route Bring had to take to the service point.

Had we followed your suggestion to return the package, it would have been more expensive, as you would also have been responsible for paying the return freight.

We assure you that we are a trustworthy company, and if you have any concerns about our business practices, we kindly refer you to our terms and agreements.

Best regards,
Billigpakke.no

Rated 1 out of 5 stars

stay away form this company

stay away form this company, they are almost scammers.
they send package trough UPS witch you can do it directly yourself,
i paid for pick up on a Monday they never came for pick up when i called them and ask why they did not come, they said truck was there and no one was home witch is not true, i told them that i have camera outside and i could see that no one came for pick up, then the guy in phone said they did not find the address.

after UPS pick up the goods 3days later they return it back to me after 4 days and said they do not service that location, i called billigpakke and asked where is the goods they said that the goods was delivered to receiver, i told them that is not true and the goods was delivered back to me, then they said we will refund, everyday they said they refund today, until one month, then i contacted Norwegian council for force refund and after that they refund me. they delay my delivery for almost one month.

never use this company just go directly to UPS or your local post office the price is maybe 20% more but you dont need to deal with such company as this

November 17, 2023
Unprompted review
Billigpakke.no logo

Reply from Billigpakke.no

Hello Fjords Design,

We are truly sorry about your experience. We apologise for the pick up delay by UPS which was of course never intended. Unfortunately, we only have the informations they pass on to us, namely that no one was at the address when they tried to pick up the parcels.

According to shipment scans, the reason for return was incorrect address. We offered you a full refund as compensation for your troubles, which you have now received.

Please allow us to underline that your refund was being processed and that there was no reason for third parties involvement.

Kind regards,
Billigpakke.no

Rated 1 out of 5 stars

I am still waiting for UPS to pick up…

I am still waiting for UPS to pick up my package.

I paid for the service and am wondering when the pickup will happen

November 9, 2023
Billigpakke.no logo

Reply from Billigpakke.no

Hej Michael

Vi er kede af at høre om din oplevelse. I tilfælde af manglende afhentning kan du altid kontakte vores kundeservice, da de har mulighed for at booke en ny afhentning til dig med det samme. På nuværende tidspunkt er din pakke leveret hos modtager, men tøv aldrig med at kontakte os, hvis du mod forventning oplever, at vores underleverandør udebliver fra en afhentning. Du ønskes en god dag.

mange hilsner
Billigpakke.no

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Rated 4 out of 5 stars

Grei levering

Grei levering. En dag for sent, men Tbilisi er langt unna.
Litt uklart om merkelapper og Toll Invice på nett

September 5, 2023
Rated 1 out of 5 stars

Responding to a message below

Responding to a message below, where I already provided a negative review. You are not describing things accurately and very unprofessional of you to put my name in the review. The package was artworks going for an exhibition (none had been sold), I am the artist and maker. I refused to paid taxes because it is ridiculous that I would need to pay on art that I produced. I hold regular exhibitions for artists internationally here in Norway and after providing documentation I am always able to have the taxes waved and when it is coming for an exhibition. Once I requested the return of the package and ask for tracking information I had no response from your team. I received the package before I received an answer from customer service. Will make sure no artist friend of mine (I have an artist collective) uses your services.

August 28, 2023
Unprompted review
Billigpakke.no logo

Reply from Billigpakke.no

Hello again,
We are not in charge of customs regulations and do not have the authority to decide whether or not you have to pay tax on your shipment. That is entirely up to the customs department in the given destination country, hence why we advised you to contact the local customs department in Prague regarding this matter. We apologize for addressing you by name; we will correct this in our previous response.
Kind regards,
Billigpakke.no

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Rated 1 out of 5 stars

WORST DELIVERY “SERVICE” EVER

just thought I’d let you know why I cancelled, so you can think of improvements for the future

- we arranged a 4hr window (which you informed me I would be charged 125NOK if I wasn’t home) - yet you did not show up
- you also did not show up for the further 4hr extension (5PM-9PM)
- you also had no idea where your driver was (which doesn’t instill confidence about your ability it’s to deliver/track packages)
- you were not accommodating to my request for a new pickup time the following day, meaning I would have to spend at least another day waiting at home
- and possibly most importantly, you never once apologized for not showing up and wasting my time

all in all terrible “service”

June 22, 2023
Billigpakke.no logo

Reply from Billigpakke.no

Hello Jazz,

Thank you for your feedback. We are truly sorry that our subcontractor did not pick up your shipment as planned. As you are familiar with, we have already resolved this matter by cancelling your order - we would once again like to apologise for any inconvenience that this case have caused you.

Kind regards,
Billigpakke.no

Rated 5 out of 5 stars

EXTREMELY Good!

EXTREMELY Good!
very happy and highly satisfied with the service!

😍🤩✨️👌

February 16, 2023
Billigpakke.no logo

Reply from Billigpakke.no

Thank you so much for your review, we truly appreciate it. Have a wonderful day
Kind regards,
Billigpakke.no

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Rated 1 out of 5 stars

Det som har gått galt at jeg ble lurt…

Det som har gått galt at jeg ble lurt av dere på en bærbar PC som er verdt 15000 pluss frakt .. se på saken min

i tillegg så UPS vil ha betalt 7500 nok for å returnere min forsendelse som dere ikke klarte å levere til slutt destinasjon

dette med andre ord er bedrageri.
What has gone wrong is that I was cheated by you guys on a laptop which is worth 15000 plus shipping .. look at my case

in addition, so UPS will have paid 7500 enough to return my shipment that you failed to deliver to the final destination

In other words, this is fraud.

November 17, 2022
Rated 1 out of 5 stars

My package was not picked up on the…

My package was not picked up on the ordered day. It is still in progress.
The booking service did not mention that the pickup time is not guaranteed, and a delay until 9 pm can occur. It did also not mention that self-delivery at UPS is an alternative. If so, I would have delivered it myself at UPS at the airport.

December 21, 2022
Rated 1 out of 5 stars

Paid for a 5 days delivery had to wait 60 days

Paid for a 5 delivery day service, it took about 60 days this is the worse delivery company i have used. I had to call to a broad everyday to get some information or progress about my parcel, and when it finally arived it were full of ants inside the parcel multiple items were ripped, the package looked like someone have dropped from a 100 meter stair case, and when i said i wanted some retribution for this, they said ofcource send me some pictures and we will make a claim, havent heard anything else from them, dont use these guys

October 19, 2022
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