Bill's Exhausts Reviews 

292
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff, highlighting exceptional customer support and prompt answers to all questions. Many people also appreciate the fast delivery services, noting that items arrive safely, well-packaged, and exactly as described. Buyers consistently emphasize that tracking information is provided promptly, making the whole purchasing process smooth and reliable. However, some people mentioned experiencing frustrating delivery delays, long backorder periods, and slow shipping times for certain items. A few consumers also noted recurring issues with missing hardware, incorrect parts, or receiving unhelpful responses when trying to resolve problems.

What people talk about most

Product

People report positive experiences with product quality, noting that items arrive well-packaged, undamaged,... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting super fast shipping and... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a stark division in satisfaction... See more

Service

Users describe positive interactions with service, highlighting always fast and friendly support. Consumers... See more

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bill provided frequent and informative emails regarding the status of my order. The Arrow mufflers for my Ducati were made to order and shipped from Italy to Miami, at which time Bill processed thrm t... See more

Rated 5 out of 5 stars

Everything went smoothly! Bill's is pretty accurate on estimated shipping times. Even their customer service is great with responding quickly! I would highly recommend them for others. I will also con... See more

Rated 5 out of 5 stars

The best experience I've had so far. Most online companies give you a box with dents and holes and have high prices, but not Bill's. They have to be the best online store to buy exhausts from for a gr... See more

Rated 5 out of 5 stars

Excellent Customer Service and Personal touch. I had some questions and Samantha answered them all and then once invoice was paid the shipment arrived quicker than the large stores I have used. Very... See more


Company details

  1. #7 of 10 best companies in Motorcycle Parts Store
  2. #8 of 10 best companies in Motorcycle Equipment and Accessories Store
  3. #4 of 5 best companies in Motorcycle Shop

Written by the company

Based in United States, Bill's Exhausts Since 2009 Offers Motorcycle Performance Parts Like Exhausts, Air Filters, Engine Parts, Sprockets ,Wheels And Many More.


Contact info

4.1

Great

TrustScore 4 out of 5

292 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.1

All reviews

(292)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Recommend

Had trouble with website, bill was on top of it. Got my slip on in a timely manner. Best price i found. Will do business again!

February 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic

I was a bit worried about the website at first,
but they delivered my package in less than 2 week's to Saudi Arabia and the support was helpful with the updates,
I could not be more pleased about my order
Thank you.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend billspipes

Highly recommend bills pipe got one for my sx 300 24 woke the bike up loads on top end! Sounds 10/10! Brilliant company great customer service always get a prompt reply

February 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Best damn exhaust comapny

First, the owner is awesome. I had a an issue with my delivery, and as they say, it’s not that you had a problem, it’s how it got handled. I ordered black pipes and the mfc shipped chrome. I sent an email, and before I could blink I received a call. He was kind enough to ship the correct replacements before receiving the original order back without any form of payment.
I can’t recommend Bill’s enough. Great service, great attitude, outstanding customer service.

July 15, 2024
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Rated 5 out of 5 stars

I ordered during the holidays and was…

I ordered during the holidays and was wondering how soon my purchase would arrive. I gave them a call and bill answered and was very pleasant to talk to. My part arrived the following day! I will shop with bills exhaust again..

December 26, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service got back to me right away, this is the man you want to buy your Exhuast off of, if there is any problem he will take care! My Empire Exhuast sounds nice, thanks bill;) - Eric

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered my Axle Adjuster Kit

Ordered my Axle Adjuster Kit, for my Harley from Bill,s Exhaust in Miami.
Paid on line and received it in the UK England in 14 days. Excellent service, no damage to box, shipped by UPS. Very good on emails and communication. Will definitely recommend and use again.
fazz, UK.

December 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Go go go!!!

Absolutely outstanding service! The seller was incredibly helpful, always quick to respond with clear and precise answers to all my questions. The shipping was unbelievably fast.
I received the parts I ordered in just 5 business days! The products arrived in perfect condition, exactly as described, and exceeded my expectations. I highly recommend this seller to anyone looking for quality Harley parts and exceptional customer service. I’ll definitely be a returning customer!

December 6, 2024
Unprompted review

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