Manipulation of the tokenized ANTHROPIC stock : 1 glass was artificially filled 2 the source of the index changed without warning 3 the futures index is very different from the global market... See more
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See what reviewers are saying
I am a verified seller on BingX P2P who has been waiting 8 months without resolution. Order ID: 1476415863127400455 — I sold 150 USDT for ₽12,736.5 RUB on August 22, 2025. The buyer (Gandi_358) used m... See more
Company replied
We’re looking forwards working on BingX exchange Just recently BingX is Trading Ultima coins This gives me confidence that soon Ultima will develop into one of our major crypto assets
really bad experience all the wrong psychological tactics used. tries to lure people with rewards of 30 usdt, but actually it comes out as 1-2 usdt. even that you can't use unless you do trading of... See more
Company replied
Company details
Written by the company
Established in 2017, BingX exchange is the leading social trading platform, offering the first cryptocurrency copytrading solution to the market. To date, we've expanded our product offering with contracts, spot, social feed and many more As of 2022, we're the top 10 crypto derivative exchange (according to data from CoinMarketCap.com) and have boasted hundreds of spot trading pairs for over 1 million users globally
Contact info
PANAMA CITY, Panama
- Support@bingx.com
- bingx.com
You should know
1.6
Bad
733 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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How Bingx blocks accounts and does not return funds.
I highly recommend you don't get involved with this company! While you're in the red, Bingx values and loves you. But as soon as you make a small profit, your account will be immediately blocked. Something interesting happened to me. I opened a trade and closed it with a profit. Exactly 10 minutes later, I was logged out of my account and couldn't access it anymore. An error message appeared on the screen stating that the account was under risk control. Think about it: you have open futures positions, but you haven't been allowed to access your account for more than three days. No one contacted me until I decided to email them myself. As a result, for a minor profit of $2,000-$3,000, they sent me a request for my entire life history. From my first deposit to incomprehensible tax statements, my official income, employment records, and requests to hand over the personal data of third parties. No company in the world asks for such a list of absurd documents. I don't even know my UID, because only this terrible platform kicks you out of your account and you can't even save your transaction history.
Support replies to emails every two days, documents are deliberately delayed and not reviewed, and you'll never get a refund if you accidentally make a profit instead of a loss. I'll keep you updated and disclose all actions taken by this BINGX platform.
October 29, 2025
Unprompted review
Reply from BingX
We sincerely apologize for the frustration caused by the withdrawal restriction on your account. This is definitely not the experience we want for our users.
To help you resolve this issue quickly, we urgently need your account UID. With this information, we can immediately check the specific reason for the withdrawal limit and provide you with a clear explanation and solution.
Please feel free to reply to this message with your UID. We will prioritize your case and keep you updated on the progress as soon as possible. Thank you for your patience and understanding.
My account was blocked after I started…
My account was blocked after I started trading through the BingX API. As soon as my trades began generating profits, the account was suddenly restricted.
I hadn’t violated any rules, yet I got blocked and also received a message claiming the restriction was due to “abnormal activity” and the use of a “Proxy/VPN”—something I know nothing about. I contacted their customer support, but the responses were unhelpful and provided no real solution.
I couldn’t just stand by and watch my profits disappear, so I sought help elsewhere and eventually managed to regain access to my account and withdraw my funds.
Be cautious, especially when using APIs. If you value your time, money, and peace of mind, avoid dealing with them. It’s better to trade on a different exchange
July 8, 2025
Reply from BingX
We sincerely apologize for the frustration caused by the withdrawal restriction on your account. This is definitely not the experience we want for our users.
To help you resolve this issue quickly, we urgently need your account UID. With this information, we can immediately check the specific reason for the withdrawal limit and provide you with a clear explanation and solution.
Please feel free to reply to this message with your UID. We will prioritize your case and keep you updated on the progress as soon as possible. Thank you for your patience and understanding.
Been trading on BingX for 4 years now
been trading on BingX for 4 years now — seen every kind of market, every kind of setup — and this platform still delivers consistency like no other what really hooked me lately is BingX AI. it’s not just some bot — it actually thinks through the data, manages entries, and keeps emotions out of the equation. pure logic, pure precision. when the market gets chaotic, my AI setup stays cool. Also gotta say — BingX ChainSpot is criminally underrated. fast, transparent, and easy to track everything on-chain. it’s exactly what serious traders need — full visibility, no hidden moves. After 4 years, i’m still here for a reason: BingX keeps evolving with the market, not behind it. that’s what real innovation looks like
October 21, 2025
TitleAccount Restricted Without Reason
Title: Disrespectful treatment — account restricted and support keeps repeating the same messages
I’ve been a BingX user for a long time and always considered it one of the best exchanges in the market — great platform, secure and easy to use.
I’ve always traded correctly, both in spot and futures, and I’ve never broken any rule or held multiple accounts.
However, my account was suddenly restricted for trading without any prior notice or clear explanation.
Every time I contact support, they just send the same automated response, saying they can’t help, and never give me a real answer.
Honestly, I find this a lack of respect for loyal users.
I’ve already offered to send a verification video, ID, proof of address, or anything else needed, but no one has actually reviewed my case.
I really like BingX and want to keep trading here, but this situation is very disappointing.
I just want a real solution and a clear explanation of why my account was restricted.
RESPONDE
Hello,
I’m not having any withdrawal issue — my problem is with trading restrictions.
I feel very unfairly treated, as I have done absolutely nothing wrong.
I can prove with videos and any verification required that all my activity on the account is legitimate.
Still, my account was suspended from trading without reason, and I keep receiving automated system replies that don’t solve anything.
I’m asking for a real human review, not a generic response.
I just want to restore my trading access and continue using my account normally.
Please check my case seriously — I’m fully open to provide any proof you need.
UID: 32665011
October 21, 2025
Unprompted review
Reply from BingX
Thanks for updating your account UID.
After a review by the platform's system, your account has been found to have engaged in serious abnormal trading activities, which clearly violates the Platform User Agreement and related rules. In accordance with the platform's risk control policies, your account is no longer support for trading on our platform.
This handling result is the final decision made by the platform based on risk control rules and compliance requirements, and currently, appeals or refunds are not supported.
Thank you for your understanding and cooperation.
i tried to pass the verification…
i tried to pass the verification advanced three times. my passport was made in ireland and they keep telling me it is french. they made me waste so much time. terrible experience stay away if you want a peaceful experience.
UID: 33475166
UID: 33483811
October 17, 2025
Unprompted review
Reply from BingX
Thanks for updating your UIDs. As per check, your account 33483811 failed to pass KYC not because the region issue, but because the document you were trying to use was already verified by the other UID 33475166. In a word, 33475166 was verified successfully with the passport and 33483811 failed to pass KYC because the passport was already verified by the other account. One document can only be used to verify one account. Please kindly understand.
Flee BingX
Even if you come to BingX with crypto they block your account, despite KYC if :
If you have deposited using the Fiat Deposit method (including P2P, Buy Crypto, Google Buy, etc.) from a bank account/payment app to BingX, please provide a clear screen recording video, which should include the following information:
1. Log in to the other banking/payment app successfully. (In order to protect your private information, you can enter your username and password before recording and click login after starting the screen recording. Face ID login/SMS verification code/2FAcan be used as proof of a successful login.)
2. After login, please show the process of checking the payment record.
3. Find the payment record you transferred for your BingX Fiat Deposit, including information such as amount, date, and time
A scam of 600$ for me ...
October 5, 2025
Unprompted review
Reply from BingX
We sincerely apologize for the frustration and inconvenience you’ve encountered.
First and foremost, we want to clarify that our platform never freezes user accounts or restricts withdrawals without valid reasons. All account and transaction-related operations adhere to our official terms of service and relevant regulatory guidelines, and are designed to protect the security of users’ funds and accounts.
To help address your issue as quickly as possible, could you please provide us with your account UID ? Once we receive your UID, our dedicated support team will immediately look into your account status, review the specific withdrawal situation, and get back to you with a detailed explanation and solution as soon as possible.
Bing x is a complete fraud website
Bing x is a complete fraud website, when doing short if you click on market and place short orders. suppose if current valu of coin is 1$ and you short it on market value it will open the trade from 0.9$ automatically and your trade opens straight up in loss.and so many other flaws customer service a piece of garbage who does not like to listen . Also the brokerage charged is decided upon the influencer under which you are registered . the person under whom i was registered Optinx daily , deliberate took wrong trades in copy trading even as a fresher no body will do that. just to earn comissions from exchange as the more losses made the more earnings for exchange . So dont practive this foul things you can earn much more working ina clean way which will attract more users . Look at exness in front of you . no unnecessary charge and they have huge fan following .
October 4, 2025
Unprompted review
Reply from BingX
We are deeply concerned and sorry to hear about your frustrating experience with our app.Trade pricing and execution are designed to align with real-time market data, and potential discrepancies could stem from factors like network latency, specific order settings, or temporary market fluctuations. However, we cannot fully investigate or resolve this without more details.To help us dig into your case thoroughly and find a resolution, could you please share your account UID？
BingX Master AI
Tried using BingX Master AI for trading and it yielded a good outcome. I still can't trust using an AI for my trading yet. However, the features of the AI are good.
September 12, 2025
Unprompted review
Reply from BingX
Thank you so much for taking the time to share your experience with our Master AI for trading—your feedback means a lot to us as we continue refining our features!
We’re thrilled to hear that the Master AI delivered a positive outcome for your trading activity. We completely understand your cautious approach toward trusting AI with trading decisions—this is a thoughtful perspective, and we recognize that building confidence in such tools takes time.
If you ever want to explore specific features in more detail, or have suggestions for improvements that would help you feel more comfortable, please don’t hesitate to reach out. Your insights will help us make the tool even stronger for you and other users.
Thank you again for your honest feedback—we’re grateful for the opportunity to grow with your input!
The account was blocked.
The account was blocked.
I tried to trade using the BingX API, but as soon as the trading started to generate profits, I was blocked.
I didn't violate any rules, but I received a message stating that my account had been restricted due to "abnormal activity".
Be careful, especially when using APIs.
If you value your time, money, and peace of mind, don't deal with them.
It's better to use another exchange.
If you are trading in the red (losing money), then there's no question about how much you should try to earn; you'll get banned. Think for yourself.
UID: 33262477
September 25, 2025
Unprompted review
Reply from BingX
We regret to inform you that our system has detected activities in your account that violate the Platform User Agreement. You may click the link below to view details: https://bingx.com/en/support/articles/11263348071439.
In compliance with relevant regulations, we have imposed restrictions on some functions of your account. To ensure the security of your funds, it is necessary to complete the required risk control verification process. Please access the Message Center, check the latest notification, and click "View Now" to submit the relevant information as prompted. Once your information is verified and approved, we will restore your access to the relevant account functions.
Thank you for your understanding and cooperation.
I use BingX mostly on my phone when I…
I use BingX mostly on my phone when I get time. First week was rough, got liquidated fast lol. Since then it’s been okay app doesn’t lag, I can trade quick, and support helped me once when my deposit was late. Still losing sometimes, still winning sometimes, but at least the app isn’t the problem.
September 20, 2025
Reply from BingX
Thank you so much for taking the time to share your honest experience with our exchange app—we truly appreciate your feedback, as it helps us keep improving.
We totally get that the first week of trading can be a steep learning curve, and we’re sorry to hear about the early liquidation—we hope those initial challenges have helped you refine your strategy as you keep going! It’s fantastic to know that the app has been running smoothly for you since then, with no lag and quick trade execution—ensuring a seamless mobile experience is something we work hard on, so this means a lot.
We’re also glad our support team was able to assist you with the late deposit issue promptly. If you ever run into any other hiccups, have questions, or want to share more thoughts down the line, they’re always here to help.
Trading’s all about the ups and downs, and we’re grateful you’ve stuck with us as your go-to mobile platform. Here’s to more winning trades ahead—thank you again for being part of our community!
I previously left a review about my…
I previously left a review about my experience with BingX during the WLFI token listing on 01.09.2025, where I was forced to buy at an abnormal price of $2.8 while the same token was under $0.5 on Binance and Bybit. This caused me a huge financial loss.
BingX publicly replied under my review, asking me to provide my account ID for “further investigation”. I provided my ID (26970368) immediately, but after more than a week there has been complete silence from BingX. No follow-up, no explanation, no compensation.
This behavior shows that their public replies are just for appearance, while in reality they ignore customers and do not take responsibility for their flawed pricing system.
I warn other traders: be extremely careful when trading on BingX.
September 20, 2025
Unprompted review
Reply from BingX
Thank you for taking the time to share your continued feedback—we deeply value your input and want to address your concerns thoroughly.
First, we’d like to update you that upon locating your account via the provided ID (26970368), we’ve traced the related support ticket#644726. Our specialist has already responded to the key questions you raised regarding the WLFI token pricing and has issued a 20 USDT rebate voucher to your account as a gesture of goodwill. We apologize for the delay in keeping you informed about this follow-up.
We also want to take this opportunity to re-emphasize an important note about spot trading: Cryptocurrency prices can vary across different exchanges due to factors like liquidity, trading volume, and market demand at any given moment. These price differences, while unintended in some cases, are part of the inherent risks of crypto trading. We always recommend checking real-time market data across platforms and making informed decisions based on your risk tolerance before executing trades.
If you haven’t received the cashback voucher yet, please feel free to reach out to our support team again—we’ll prioritize resolving any remaining issues for you promptly. We truly regret the frustration this experience has caused and appreciate your patience.
A Reliable Partner for Consistent Futures Trading
What I value most about BingX is its reliability in futures trading fast execution, smooth interface, and strong security. As a trader, those features are non negotiable. Having a platform that feels both efficient and trustworthy makes all the difference in building consistency and confidence.
February 19, 2025
Unprompted review
Reply from BingX
Thank you so much for taking the time to share your detailed feedback and for trusting us with your futures trading journey.
We’re truly thrilled to hear that our platform’s fast futures execution, smooth interface, and strong security have stood out to you. For traders like yourself, reliability and efficiency aren’t just "nice-to-haves"—they’re the foundation of consistent, confident trading—and we work tirelessly every day to uphold these standards. Knowing we’ve delivered on these non-negotiable features for you is incredibly motivating.
While we’re grateful for your positive notes, we also recognize there may be areas where we haven’t fully met your expectations (to reach a higher rating). If you’re open to sharing, we’d love to learn more about any small improvements or additional features that could make your experience even better—whether it’s related to tools, resources, or other aspects of the platform. Your insights would help us refine our services further for traders like you.
Thank you again for choosing our exchange and for your valuable feedback. We’re committed to continuing to earn your trust and support as you pursue your trading goals.
Deposit Accepted, Withdrawal Blocked
My username on BingX is SID27674067.
I deposited €300 into BingX on August 1st through Mercuryo, converted USDT into BTC directly on the platform, and tried to withdraw the BTC to my Trezor wallet on August 11th.
My withdrawal was blocked immediately. I have already completed the full KYC process and submitted all additional documents requested, but my account balance remains frozen with no access to my funds.
Support has only given generic replies and has not provided any clear explanation, timeline, or resolution. This is unacceptable, especially since the funds were legally deposited and verified.
I am requesting BingX to urgently:
Provide a clear reason for the ongoing withdrawal restriction.
Give a concrete timeline for when my funds will be released.
Escalate this case to the Compliance/AML team if further checks are required.
Until this issue is resolved, I strongly warn other users to be cautious when depositing funds into BingX, as withdrawals may be blocked even after completing KYC.
August 11, 2025
Unprompted review
Reply from BingX
Dear Sergio,
We sincerely apologize for the inconvenience and frustration you experienced when contacting our online customer service, and that your issue was not resolved in a timely and effective manner. We take your feedback very seriously and immediately organized cross teams to review your transaction history as described in your review.
Our risk control team re-evaluated the deposit certificates you previously submitted but were rejected. The results showed that they met the standards, and they have now lifted the withdrawal restriction on your account.
We would like to explain to you that the previous withdrawal restriction was due to a potential "account hijacking" risk detected in your account transactions. This triggered our withdrawal protection mechanism, so the withdrawal was temporarily restricted. This is a security measure we have in place to protect the interests of our users and ensure the security of funds. We hope you can understand our approach.
To further express our sincerity and make up for the trouble caused to you, we will apply for a $20u (5x) bonus for your account if we receive your reply confirmation and we will appreciate it so much if you are willing to revise the review for us🙏.
stay as hell away from this company if…
stay as hell away from this company if you read their Tand S you would be baffled,they can take control of many reasons they want i am not talking about fraud for example they can restrict your account for short profit they restricted mine because they say it was ultra short period and it was around 5min they say they can keep your tradee running even if you try to close it i dont know how they are still in business i waisted one day and money so you dont
September 13, 2025
Unprompted review
Reply from BingX
We’re truly sorry to hear about the experience with your frozen account, and we appreciate you bringing this to our attention—it’s crucial for us to address such issues promptly.
To help us look into your account details and provide the necessary assistance, could you kindly share your account UID? This will allow our team to locate your information quickly and work towards resolution if possible.
Thanks to BingX CEX for making trading…
Thanks to BingX CEX for making trading more fun and easy for beginners and pro...the exchange has been helpful since I signed up also with their new AI MASTERS MEME UGC they just introduced. It has been helping with my trades for easy signals.
September 12, 2025
Unprompted review
Perp Futures trading
I recently started trying Perp Futures trading and this CEX made it easy, the zero trading fees made it easier for me to trade either in bullish or bearish market. So I will say it has been a good experience but if more upgrade is done I will be grateful
September 11, 2025
Kudos for the exchange team on…
Kudos for the exchange team on Deploying AI Bingo and making is free for everyone to use, I tried using GetAgent from bitget but it wasn't free, I used MEXC AI it was good but still in the beta stage, but BingX AI is free and helpful thanks.
September 11, 2025
Unprompted review
Scam exchange they will freeze your account and take all the fund
I participated in new user program and soon after claiming my 10$ worth of Eth voucher they frozen my account and disable my withdraw option. All my funds are gone and all that said to my by customer support is “ sorry we can’t help “.
I’ve all the record and screenshots.
September 5, 2025
Unprompted review
Reply from BingX
We’re truly sorry to hear about the experience with your frozen account, and we appreciate you bringing this to our attention—it’s crucial for us to address such issues promptly.
To help us look into your account details and provide the necessary assistance, could you kindly share your account UID? This will allow our team to locate your information quickly and work towards resolution if possible.
Aliirancell
Do not deposit! Scam!
I deposited 5700 usdt into the account but my account was deleted. I asked support why they deleted the account and they replied that it was none of our business and you just need to email them to resolve it and they will reply back after a few days. You need to have proof to release the funds. I deposited about 7 months ago and I didn't save the txid.
They will delete your account and steal your funds if you don't have proof.
September 2, 2025
Unprompted review
Reply from BingX
Thank you for taking the time to share your feedback. We fully understand your concern about the account and fund issues, and we have been proactively following up on this matter through online and community communications with you.
First, we need to clarify that your account is no longer available due to BingX‘s User Service Agreement and compliance policies—this is a necessary measure we take to maintain the security and compliance of the platform for all users. After a thorough verification by our team, there is no asset associated with the email you provided, and our system cannot find any fund transaction records related to the account you mentioned.
Since the beginning of this issue, our support team has been strictly following standard operating procedures: we have guided you to contact the designated official email to further communicate about account matters, and repeatedly explained that providing relevant deposit proof (such as TXIDs) is the key to helping us accurately locate the correct account information (if it exists) and verify fund details. Regrettably, we have not yet received your cooperation in providing this necessary proof.
We sincerely hope to resolve your doubts. If you can provide the valid deposit proof as requested, please contact our designated official email promptly. Our team will review the information as soon as possible and give you a clear response. We are committed to handling every user's issue in a fair and transparent manner, and your cooperation will help us advance the resolution process more efficiently.
Kept my money. Non-working support.
I am extremely disappointed with BingX and want to warn everyone about the serious risks of trading on this platform.
On 01.09.2025, I purchased a cryptocurrency token WLFI on BingX using a market order. At that time:
• The token’s price on major exchanges like Binance, Bybit and CoinMarketCap was below 0.5$,
• I bought it on BingX for $2.8,
• This led to my investment losing over 90% of its value, causing a massive financial loss.
Despite multiple attempts to resolve this with customer support, BingX offered only a 20 USDT “goodwill” voucher. This is utterly inadequate and does not come close to compensating for the enormous loss I suffered due to abnormal execution prices caused by low liquidity and their index price system.
This situation exposes severe issues on BingX:
• Market orders on low liquidity tokens can result in execution prices many times higher than real market value,
• Their index pricing mechanism can create unjustified financial losses for users,
• Customer support offers minimal compensation, ignoring the scale of the problem.
I strongly warn anyone considering trading on BingX: check prices on multiple exchanges before buying, avoid market orders on low liquidity tokens, and be aware that the platform may not fairly compensate you for losses caused by its pricing mechanisms.
BingX must take responsibility for protecting users and preventing such financially damaging situations. Until then, I cannot recommend this platform under any circumstances.
September 1, 2025
Unprompted review
Reply from BingX
We are truly sorry to hear about the frustrating experience you’ve encountered with your WLFI token purchase and the significant financial loss it has caused.
To help us thoroughly investigate the details of your transaction , we would greatly appreciate it if you could provide your registered account email or user ID associated with the platform. With this information, our dedicated team can trace the exact transaction records, review the pricing mechanism in question, and assess whether there are additional ways we can address your concerns or provide further clarification.
We understand your distrust after this experience, but we sincerely hope to have the opportunity to fully understand the situation and work towards a more reasonable resolution. Please feel free to share the account information at your earliest convenience, and we will respond to you promptly once we complete the investigation.
Thank you for your patience and cooperation.
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