Manipulation of the tokenized ANTHROPIC stock : 1 glass was artificially filled 2 the source of the index changed without warning 3 the futures index is very different from the global market... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am a verified seller on BingX P2P who has been waiting 8 months without resolution. Order ID: 1476415863127400455 — I sold 150 USDT for ₽12,736.5 RUB on August 22, 2025. The buyer (Gandi_358) used m... See more
Company replied
We’re looking forwards working on BingX exchange Just recently BingX is Trading Ultima coins This gives me confidence that soon Ultima will develop into one of our major crypto assets
really bad experience all the wrong psychological tactics used. tries to lure people with rewards of 30 usdt, but actually it comes out as 1-2 usdt. even that you can't use unless you do trading of... See more
Company replied
Company details
Written by the company
Established in 2017, BingX exchange is the leading social trading platform, offering the first cryptocurrency copytrading solution to the market. To date, we've expanded our product offering with contracts, spot, social feed and many more As of 2022, we're the top 10 crypto derivative exchange (according to data from CoinMarketCap.com) and have boasted hundreds of spot trading pairs for over 1 million users globally
Contact info
PANAMA CITY, Panama
- Support@bingx.com
- bingx.com
You should know
1.6
Bad
733 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello
Hello. Had a bad experience ever in my life. I thought if exchange gives to someone status of “Partners” they should understand what this guy doing, but it came up that anybody can get it and scam people. I had in contaxt with a guy who is a partner and had his own partnership program with them. But when I fell asleep, this guy texted to my gf (who doesn’t understand anything in crypto) and force her to open future contract on a scam tocken. Later after this this tocken was regged and i lost around 11k usd. Support tells me that i should contact another department regarding this, but nobody can take any membership from him or take this case to seriously. I need a number of your regulator, because i have a lot of proofs regarding this guy and how the platfrom is working. Basically, I understood one thing: you can get status of the partner and make a trust with people and scamming them and getting commission. I will do the same for sure. Thanks bingx, keep working that way.
August 12, 2025
Unprompted review
Reply from BingX
We are truly sorry to hear about the terrible experience you have encountered.First, we want to emphasize that protecting our users’ assets and maintaining the integrity of our platform is our top priority.
The behavior you described—using trust from a "Partner" title to deceive users and manipulate someone with no crypto knowledge into risky transactions—directly violates our platform’s policies, and we will not tolerate such actions.
To ensure we can thoroughly investigate your case,we kindly ask you to reach out to our official twitter support at @BingXSupport_CS.
When contacting them, please include key details like:
1. The username/ID of the "Partner" you interacted with as well as your own account UID
2. Screenshots of the communication between the "Partner" and your girlfriend
3. Transaction records related to the futures contract and the affected token
4. Any other evidence you have collected
We are looking forward to hearing back from you shortly.
Account Blocked Without Explanation
Account Blocked Without Explanation — Stay Away!
I was using the BingX API for automated trading and never violated any rules. Out of nowhere, I received a message saying my account was restricted due to “anomalous activity.” Support refused to provide any clear explanation, hiding behind vague internal policies. It felt like an automatic ban with no real way to appeal. Their responses were generic, copy-paste replies with zero actual help.
I strongly advise against using this platform, especially if you're planning to deposit more than $100. Don’t waste your time — they’re scammers only interested in taking your money! UID 32868522
August 22, 2025
Unprompted review
Reply from BingX
We understand that you are confused and dissatisfied with the account restriction decision, and we would like to provide you with a detailed explanation of the relevant situation.
After a comprehensive evaluation, abnormal information related to your account was detected, which may pose potential risks to the platform’s security and compliant operations. In accordance with our established risk control and compliance policies, we have therefore restricted the relevant functions of your account.
It is important to clarify that this "information anomaly" is a comprehensive judgment made by the system based on multi-dimensional data . Due to the sensitivity of the platform’s security strategies and technical details, we are temporarily unable to disclose the full specifics of the detection criteria. However, please be assured that this decision was by no means arbitrary or unfounded—safeguarding a fair and secure trading environment for all users is the core premise of all our risk control measures.
Lack of Volume Data on Trading View
Have used Bingx for several months and found it good to use BUT Why on Trading View is there no volume for BTCUDT and ETHUSDT Perp Contracts since 16 July. Trading View say this is a problem with data supplied by Bingx, Bingx say there was a software update back in March 2025, but dont even acknowledge there is no volume showing on the trading view charts. One suggestion put to me was this lack of Volume display could be to cover a liquidity issue on the exchange. Bingx, can you please fix this lack of volume on the Trading View charts
July 25, 2025
Unprompted review
Reply from BingX
Thank you for bringing this issue to our attention. We would like to check if you have already reported this to our platform's online customer support. If you have contacted them and provided feedback, could you please share your account information with us? This will help us understand the detailed process of your problem feedback and facilitate further investigation. Thank you for your cooperation.
IN ONE WORD "SCAMMERS".
IN ONE WORD "SCAMMERS".
THEY SUSPENDED TRADING OF (LAI) TOKEN ON THE EXCHANGE , THEY DIDNT PAY ME FOR THE TOKENS NOR ALLOW ME TO MOVE THEM TO OTHER EXCHANGE OR WALLET !!!!!
August 15, 2025
Unprompted review
Reply from BingX
Thank you for taking the time to share your concerns. We take all feedback seriously, especially when it comes to the trust and experience of our users.We want to clarify that BingX has strict measures in place to ensure compliance with industry standards.If you've encountered any specific issues or have concerns about the app's functionality, we would greatly appreciate it if you could reach out to our support team . This will allow us to investigate thoroughly and address your concerns directly.
The new features on BingX which is…
The new features on BingX which is "BingX AI" have really been helpful to me in my trading.
August 13, 2025
Unprompted review
Reply from BingX
Thank you so much for sharing your positive experience with our new BingX AI features—we truly appreciate your feedback! It’s incredibly rewarding to hear that this tool has been making a meaningful difference in your trading activities.
Our team worked diligently to develop AI capabilities that provides actionable insights to support users like you in navigating the complexities of trading. Knowing that they’re proving helpful reinforces our commitment to innovating in ways that add real value to your daily operations.
If you ever have more details to share about specific features you’ve found most useful, or if you have ideas for future improvements, we’d love to hear them. Your input helps us keep evolving in the right direction.
Account Blocked Without Explanation — Beware!
I used the BingX API for automated trading. I didn’t violate any rules, but one day I received a message stating that my account was restricted due to "anomalous activity." The support team refused to provide a specific reason, citing internal policies. It felt like an automatic block with no appeal process. Support responds with generic replies and offers no solutions. Be cautious, especially if you’re using the API. I don’t recommend it.
My UID:32356733
Great, I was blocked for simply trading via API without any explanation. That's why no one should use your platform!!!
August 12, 2025
Unprompted review
Reply from BingX
We understand your frustration and sincerely regret that your experience with our platform has been unsatisfactory.
The decision to restrict the trading function was made based on the system's comprehensive assessment of risk indicators, which is part of our efforts to maintain a secure trading environment for all users.For detailed information regarding the violation, please click the following link: https://bingx.com/en/support/articles/11263348071439
While we can't reverse the current decision, we appreciate your feedback, which helps us continuously improve our services. Thank you for your time.
Awful customer service
Awful customer service. Appeals process faulty. Have tried to seek resolution multiple times for a P2P transaction which received less for. Bing X provided advise on withdrawal, then did not mention exchange fluctuation. I tried to cancel and the seller/bing x refused. Seeking compensation from both parties, but hopeless.
July 18, 2025
Unprompted review
Reply from BingX
We sincerely apologize for the frustration and inconvenience you’ve encountered with our customer service, appeals process, and the P2P transaction issue. Your feedback is critical, and we’re treating this with the urgency it deserves.
To further investigate your case and provide targeted assistance, we would appreciate it if you could share the following information with us:
Your registered account details (e.g., the email address or phone number linked to your account)
The appeal ID related to this issue (if available)
This will help our team quickly locate your transaction records and appeal history, allowing us to proceed with the review efficiently.
Thank you for your cooperation. We look forward to your reply and provide an update on this matter at the soonest.
Good morning
Good morning, I noticed you people added an Ai feature to your App. I just started using it when am confused on when to go into the market , nice one I like the update . You think it’s safe for you guys to improve it more by giving direct entries ?
July 29, 2025
Unprompted review
Reply from BingX
Thanks for the feedback about our BingX AI feature! To make sure we fully understand your concern, are you referring to enhancing AI-driven features and possibly integrating direct trading entries or automated actions within the platform experience or that the AI gives a direct entry price based on your question and you just place an order based on the price without any hesitation?
I just have drop a review on this
I just have drop a review on this, the AI feature in Bingx right now is insane. I think they took a great step in adding it up, better improving the way I trade on the platform. Thumps up
June 26, 2025
Unprompted review
Reply from BingX
Thank you so much for your amazing feedback on our BingX AI feature—we’re absolutely thrilled to hear it’s making such a positive difference in your trading experience!
We put a lot of thought into developing this tool to empower traders like you, and knowing it’s hitting the mark means the world to our team. Your support fuels our drive to keep refining and enhancing these features, so stay tuned for even more updates that’ll elevate your journey with us.
Thanks again for being part of the BingX community—here’s to more successful trades ahead! 🚀
They don't withdraw money
Good afternoon, I have encountered such a problem. Yesterday, when withdrawing funds, we requested video verification and address confirmation. I've sent everything, but the withdrawal is still closed. I don't understand what the problem is and why I can't withdraw my money.
My UID: 32362569
July 28, 2025
Unprompted review
Reply from BingX
Thanks for the update! We regret to inform you that our system has detected a violation of the platform's User Agreement associated with your account.
For detailed information regarding the violation, please click the following link: https://bingx.com/en/support/articles/11263348071439
As a result, certain functions of your account will be restricted. For specific details about these restrictions, please check your in-app messages or registered email inbox. Based on the current status, withdrawal restriction will be released on 2025-08-05 00:19:07 utc+8.
We remain committed to maintaining a secure and stable trading environment for all users. If you have any further questions, please do not hesitate to contact us.
Reply from BingX
We’re truly sorry to hear you feel this way and we take all concerns seriously.We’d like to learn more about the issues you’ve encountered so we can investigate thoroughly. If you’re comfortable, please reach out to our official Twitter support at @BingXSupport_CS with details such as your account information, steps leading to the concern, or any relevant screenshots. This will help us resolve the matter efficiently.
Transparency and trust are core to our work, and we want to make this right. Thank you for giving us the opportunity to improve.
Title: frozen my account
Title:
They froze my account without reason, ignored all documents, and keep sending robotic replies – UID: 32166307
Review Body:
I deposited tokens, sold them through the platform, and attempted to withdraw USDT. That’s it. I never used any bonus, didn’t perform any abnormal trades, and followed every rule.
Here’s exactly what I did:
✔️ I made a single token deposit
✔️ I sold those same tokens on the platform
✔️ Then I tried to withdraw the resulting USDT
❌ I did not deposit any other token
❌ I did not buy any tokens from the platform
❌ I did not make any withdrawal — not even my original deposit
Despite this, my account was suddenly frozen. I was told I violated the Terms of Service — but till now, they haven’t told me what rule I supposedly broke.
I submitted everything they asked for:
✔️ ID card
✔️ Proof of address
✔️ Employment letter
✔️ Source of funds
✔️ Deposit screenshots
✔️ Even a video verification holding my ID
Still, I received the same generic copy-paste response THREE times, claiming my “principal has been returned” — which is false. I have received nothing. No transaction ID, no wallet address, no proof.
This platform hides behind automated replies and ignores real issues. It feels like a systematic way to lock funds without explanation.
I’m posting this to warn others. Be very careful before trusting them with your money.
My UID: 32166307
🟡 If this issue is resolved fairly, I will gladly update this review to reflect the outcome.
July 28, 2025
Unprompted review
Reply from BingX
We regret to inform you that our system has detected a violation of the platform's User Agreement associated with your account.
For detailed information regarding the violation, please click the following link: https://bingx.com/en/support/articles/11263348071439
As a result, trading feature has been restricted and can't be released. For specific details about these restrictions, please check your in-app messages or registered email inbox.
We remain committed to maintaining a secure and stable trading environment for all users. If you have any further questions, please do not hesitate to contact us.
Absolutely Do NOT Use This Exchange! Worst Experience Ever!
DO NOT USE BINGX – Total Scam Behavior!
This has been the worst experience I've ever had with any crypto exchange.
On July 21, 2025, I completed KYC verification successfully on BingX.
I deposited my tokens and started trading — everything was fine until suddenly, my account was suspended without any warning.
I submitted all required documents immediately, yet my account has been frozen for 9 days now with no resolution in sight.
Their so-called “live support” is a joke. I keep getting copy-paste, automated replies saying things like “under review by our specialists,” or “should be resolved in 1-2 hours,” or “within 1-3 days.”
It’s been 9 days! How long does it take to “review” a fully verified account?
This is clearly a stall tactic. They are wasting my time, blocking my funds, and offering no real support whatsoever.
Even after submitting every single document, they keep sending robotic responses. It feels like a scam at this point.
My funds are locked. I can't withdraw, I can't trade I’m basically blocked out of my own money.
This is completely unprofessional and unacceptable.
BingX has proven to be irresponsible, untrustworthy, and incompetent.
My BingX UID: 32402378 – I demand an immediate resolution!
STAY AWAY FROM THIS EXCHANGE. They’re playing games with users’ money and offering zero accountability.
July 21, 2025
Unprompted review
Reply from BingX
We are truly sorry for the distressing experience you’ve had with your account suspension and the lack of timely resolution.
Our system has detected a potential security risk to your account. To safeguard your funds, account login and withdrawal function have been temporarily restricted as a precautionary measure.
We've learnt from the contact history that you were unable to submit documents from the link for review and had sent video verification to support mail. Please note that the team usually needs 1-3 business days to review an account activity and kindly rest assured that we will keep you updated via email reply as well as here.
We appreciate your understanding and cooperation in ensuring the security of your account.
Биржа не даёт вывода средств в форме заявки требуют все что невозможно выполнить человеку после вмешательства в его ооганизм r weeks
Stuck for weeks – no SMS, no real support
I’ve been trying to restore access to my BingX account for over two weeks. The SMS code doesn’t arrive on my Belgian number, and support does nothing useful.
I sent them everything they asked for:
Login proof video
Handwritten note with date
Transaction hash
They rejected it with vague reasons ("wrong date", "video doesn’t show enough") even though I followed all their rules.
I can’t re-record the video easily due to health issues. They just keep telling me to repeat the process, ignoring that the SMS will NEVER arrive on a Belgian number.
The reset form doesn’t even allow explaining that!
I’m locked out of my funds, and they’re just "reviewing" endlessly. No real help.
July 24, 2025
Unprompted review
Reply from BingX
Thanks for updating your BingX Account and we are able to locate your contact history and learnt the whole story.
We‘ve noticed that you were trying to upload a video of your deposit proof while trying to submit a phone number modification request but the system is not loading, right? Could you somehow send it via the open ticket #547777?
Be careful!
hi - my uid 12897612
For over a week, the site has been preventing me from withdrawing funds or trading.
They say my trading is abnormal.
Even though I've only used the account for instant trading,
They still don't respond to technical support or emails.
I don't know if they're thieves or just thinking about it.
But their behavior is unprofessional.
They're holding 33k
I hope you'll be a little more careful before dealing with them.
I'll update you as the problem develops.
---
updait 22jul
The site is still delaying the refund.
It's asking for imaginary things.
Where did you get your money from? What are your deposit methods? What is the source of each deposit?
What is your net worth? It's asking for a video and an explanation of all of the above.
This is insane.
-- updait 25 jul
They asked for everything about me: videos, addresses, and properties, and I gave them them.
Now they're asking me to film a video of my earnings on other platforms (this is insane).
They're asking how much money I have. What is this extortion and blackmail? (I have an official email from them about this. It's a farce.)
I ask an international law firm specializing in financial cases through grandparents to contact me to file a financial extortion case and unlawfully seize my funds.
July 21, 2024
Unprompted review
Reply from BingX
We sincerely apologize for the continued frustration you’ve experienced.
The information we’ve requested (regarding fund sources, deposit methods, and related details) is not “imaginary” but a standard part of our compliance with global AML and KYC regulations. These measures are legally required to protect all users from fraudulent activity and ensure the security of funds on our platform. While we recognize this feels burdensome, they are critical steps to verify that funds are legitimate.
As soon as the team receive the requested information, they will prioritize reviewing it.
Please feel free to reach out to rc@bingx.com directly with any questions about the requirements—our agents will respond and help you gather what’s needed.
THIS PLATFORM IS A SCAM AND A FRAUD!
THIS PLATFORM IS A SCAM AND A FRAUD!
Their customer service is taking long to respond and they don’t fix your issues!
They restrict your account after using their own features like p2p trading and fiat trading. Then they restrict you from using fiat related stuff so you can’t make withdrawals to your bank account! This company is shit! UID: 20736952
July 18, 2025
Unprompted review
Reply from BingX
Thanks for updating your BingX Account and we are able to locate your contact history and learnt the whole story.
We've learnt from the last contact back in last December that the acquiring bank has identified potential risks associated with some of your fiat currency orders. As a result, your account is restricted from conducting any fiat transactions on our platform.
Please kindly understand that such measures are implemented to ensure compliance and security, and we are committed to cooperating fully to address any concerns.
Lost of funds
I complain about a issue on bingx and the company said they will give me 20usdt bonus for compensation if I approve then I told am I approve but no response till now this is bad
Uid 25631532
Transaction id 0x45ef774e31c4910b4f60fc8c2fa21e6eed8ff9c822bbe2364864679d7c2c6eea
I accept the $20 usdt kindly go ahead with the application
March 9, 2025
Unprompted review
Reply from BingX
Sorry to keep you waiting. Please note that we have a regular timeline for bonus application and approval. The 20 usdt has been applied and approved . Would you mind having a check?
Subject: Unfair Reward Disqualification – CandyBomb Event ($PUMP)
Subject: Unfair Reward Disqualification – CandyBomb Event ($PUMP)
Dear BingX Support,
I am writing to express my strong dissatisfaction with how the recent CandyBomb event involving the ($PUMP) token was handled on your platform.
🔹 Here's exactly what happened:
I participated in the CandyBomb campaign as instructed.
I completed a spot trade with $75 volume, buying and selling Bitcoin — fully meeting the "1 ticket = $50 volume" condition.
However, I was disqualified from receiving any rewards.
After contacting support, I was told I had to "hold the token for at least 2 minutes" before selling in order for the trade to count.
🔹 This is completely unacceptable for several reasons:
1. Nowhere in the official CandyBomb event page or trading instructions was this rule clearly stated.
2. This "2-minute holding period" is a hidden platform rule, not part of the campaign’s public criteria.
3. I was not given a second opportunity to complete the trade correctly, even though the issue was caused by lack of clarity from BingX, not user error.
4. On other exchanges, trading campaigns do not enforce such obscure conditions. If it's a rule, it should be clearly written in the event page, not buried in platform policy or revealed after a user fails.
🔹 Result:
I completed the task, followed the event instructions, and lost time, trading fees, and opportunity.
I received no compensation, no warning, and no chance to try again.
This experience reflects poor communication and bad faith in organizing user-facing events.
✅ I kindly request:
1. A manual review of my case.
2. A fair reward or at least a consolation bonus/voucher for participating.
3. Improvement of how such event conditions are presented in the future.
I have participated in multiple campaigns across various platforms — this is the first time such misleading behavior occurred.
Looking forward to your response and hoping for a fair resolution.
Sincerely,
[Maxim.N./UID-19952365]
July 15, 2025
Unprompted review
Reply from BingX
We sincerely apologize for the frustration and inconvenience this has caused—we take your feedback very seriously and appreciate you bringing this to our attention.
After reviewing your case thoroughly, we’d like to clarify the details:
The reason you were not eligible for rewards is that your initial spot trade was a zero-fee transaction, which does not meet the event’s participation criteria. This rule is clearly stated in the official event terms (Point 6: "Trading Tasks: Trading volume calculation excludes trades involving zero-fee trading pairs.").
While the "2-minute holding period" you mentioned was not the cause of your disqualification, we recognize your concern about its clarity. We’ve noted this feedback and will pass it to our event team.
We understand this experience has fallen short of your expectations, and to make it right, we’d like to offer you a 10 USDT (5x) bonus as a gesture of goodwill. This bonus will be credited to your account within 24 hours after we receive your acceptance.We hope this helps compensate for the time and effort you invested.
Thank you again for your patience and understanding. If you have further questions, please feel free to contact our support team—we’re here to help.
BingX is a smooth and easy-to-use…
BingX is a smooth and easy-to-use platform for crypto trading. It has a good variety of tokens and helpful features, though there's still room to grow in some areas.
April 16, 2025
Reply from BingX
We truly value your feedback! While we're delighted that you've identified positive elements in our app, we recognize that the three-star rating signals opportunities for growth.
If you're willing to share which aspects of the app you believe could be enhanced—whether it's functionality, user interface, or any other feature—your insights would be immensely valuable. This feedback will help us tailor improvements to better meet your needs and those of other users.
Thank you for taking the time to help us refine our app.
Scam company trying to seem legit
Scam company trying to seem legit. They wash trade, insider trade, liquidity wipe futures. All been proven by on chain data. You are a special kind of stupid if you ever used BingX. Not to mention 6 major hacks to date.
June 28, 2025
Unprompted review
Reply from BingX
We categorically deny any allegations that our app is a scam. Our platform is subject to strict regulatory compliance, with security and transparency being our top priorities. We believe there has been a misunderstanding. We noticed that you have provided your full name and email address, but we could not locate any account registered with this information as well as contacting records. If you have specific information or evidence regarding the issues mentioned, please contact our official support team directly at support@bingx.com with the relevant information. This will allow us to conduct a thorough investigation and provide you with a comprehensive response. We are committed to maintaining the trust of our users and ensuring all issues are handled with the utmost integrity.
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