Thank you Binja for quick delivery, I received my order on the other day with a very friendly delivery man , he was very helping person. Big thumbs up for your great service.
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Good quality and multiple options and categories But the price of shipping is high it costs more than a usual shipping fee for other shopping websites
Prices were good but they messed up with the delivery and I'm still waiting for their quotation for installation. Lots of internal miscommunication it seems.
Company replied
The pipe I needed was replaced without extra fees with great support from the manager, handling my order.
Company details
- Building Materials Supplier
- Electrical Supply Store
- Hardware Store
- Plumbing Supply Store
- Tool Store
- Water Pump Supplier
Written by the company
Binja is the leading building material supplier in the UAE offering you the right building material solution. With a wide variety of products under hardware, plumping, bath and faucet, hand/power tools, electrical, lighting, safety, lawn, and garden, moving supplies, cleaning, and paint, we offer our solutions to contractors, fit-out, joinery, facility management, technical services, car workshops, also DIY products and solutions to homeowners. We work with the best brands to provide you with the best materials and techniques at an affordable price. Our team is trained to give you the best assistance for any queries and help you source the right products as your solution partner. We value our clients’ time with an efficient delivery service. Above all we believe in building relationships with our clients, a relationship builds on trust and integrity.
Contact info
Dubai, 35297, Dubai, U.A.E.
- +971 52 575 2065
- help@binja.ae
- binja.ae
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Inconsistent experience
Prices were good but they messed up with the delivery and I'm still waiting for their quotation for installation.
Lots of internal miscommunication it seems.
February 1, 2025
Reply from Binja
Dear Sir,
Thanks for your review. Whichever customer we deal with, we precisely give them solutions and don’t mislead anyone.
A miscommunication occurred with the logistics team, where they made the wrong delivery but they replaced it the next day. The installation team were very busy so we couldn't take any extra jobs. As an SME, we admit that small coordination issues happened from our side. But will try to rectify it. Thanks for noting us with your humble review. Will be trying to consider your suggestions and will try to rectify it.
Regards
Team Binja
Good quality and multiple options
Good quality and multiple options and categories
But the price of shipping is high
it costs more than a usual shipping fee for other shopping websites
December 31, 2024
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Competitively priced products
Competitively priced products. Reasonable delivery time
November 23, 2024
Great service!
November 27, 2024
Delivered same day, with no issues
September 3, 2024
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In web site showing available ones…
In web site showing available ones order then not available
July 27, 2024
Reply from Binja
The order was Stanley 8pcs Screwdriver set, which showed available at our store but by the time the order was placed, it was over. Not even with us, but with the manufacturer also. We tried our best to honour the order, but we couldn't because it was out of stock with the supplier. We also suggested alternate models to you which were rejected. We didn't collect any payment or sell any counterfeited product. The only mistake that happened was that the product got out of stock. We are not like other online sites, where you don't have a number to call. We are available 24x7 on call and 7.30 am to 10 pm at our stores for all your concerns. We value our customers and have been supporting them in any way we can and so we value the star ratings we get. As a small business, we will try to improve ourselves, by reviewing your ratings.
If it's back in stock, we will inform you in the future.
This is an unreliable company and would avoid them.
Their service is about as good as a chair with two legs. I placed an order and they cancelled it the following day without providing a reason. I was only made aware of this after 2 weeks when I checked my secondary e-mail address. No phone-call or message to make me aware of the cancellation. Bottom line: This company does not know how to communicate with their customers. They are unreliable and certainly not the go-to place for DIY materials. I would not recommend them.
July 30, 2024
I did not received my order as your…
I did not received my order as your driver came earlier than the given time and then he never answered the calls n whatsapp
July 23, 2024
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Great prices and very quick delivery
Great prices and very quick delivery. Good range of products
July 4, 2024
They are not give delivery after order.
June 30, 2024
Best price with good quality
Application easy and working good not complicated
June 25, 2024
Unprompted review
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Perfect experience
Great service, perfect communication, timely delivery. Can only recommend
May 9, 2024
Great delivery service
Great delivery service - the team worked around my availability for delivery and were very responsive. Thank you
April 29, 2024
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