I became aware of the Bio-D company about ten years ago. Have tried more of their eco-friendly cleaning products & soaps since then & am very pleased with the results. No horrible chemicals to ir... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great products, much more natural e.g. washing up liquid has far less ingredients, therefore less chemicals than other alternatives, good for our health, good for the environment. Washing powder is gr... See more
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I love using bio d products because they work without upsetting my allergies. Even the fragrances don't set off an allergic reaction. I like that my home feels safe and clean. I use the laundry soluti... See more
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Have used this company for a long time, usually products in shops so this is the first time I've bought directly from them. Excellent for eco/vegan etc living and their range keeps growing. Much appre... See more
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Company details
Written by the company
Bio-D is a leading brand committed to producing high-quality, eco-friendly cleaning products that are both effective and sustainable. Our mission is to provide customers with cleaning solutions that are gentle on the planet while still delivering exceptional cleaning power. We believe that maintaining a clean environment should not come at the expense of the Earth's health, which is why we ensure that all our products are made with biodegradable ingredients and are free from harmful chemicals. With a wide range of cleaning products, including laundry detergents, surface cleaners, hand soaps, and dishwashing liquids, Bio-D ensures that your home or workplace stays spotless, without compromising on safety or sustainability. Our products are suitable for sensitive skin, vegan-friendly, cruelty-free, and certified by numerous environmental organisations, including the Vegan Society and Cruelty Free International. At Bio-D, we take great pride in our commitment to the environment. We use 100% recyclable packaging and aim to reduce our carbon footprint by supporting local suppliers and manufacturing practices that prioritise sustainability. By choosing Bio-D, you're not just opting for effective cleaning products – you're making a positive impact on the environment. Whether you're a homeowner, business, or organisation, Bio-D provides a comprehensive range of eco-friendly cleaning solutions that align with your green values. Join the growing movement towards a more sustainable future by choosing Bio-D today.
Contact info
Unit 10 Marfleet Technology Park, HU9 5LW, Hull, United Kingdom
- 01482229950
- info@biod.co.uk
- biod.co.uk
Introducing Yorkshire Rhubarb
4.8
Excellent
551 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We’ve used Bio-D for years now
We’ve used Bio-D for years now. I love being able to bulk order. A box lasts for ages.
November 29, 2025
Reply from The Bio-D Company Ltd
Thank you for your wonderful review. It’s great to hear that you’ve been using Bio-D for so many years and that bulk ordering works well for you. We’re really pleased to know the products last well and continue to meet your needs. We truly appreciate your loyalty and support.
Thanks,
The Bio-D Team
Great toilet and bathroom cleaners and…
Great toilet and bathroom cleaners and the floor cleaner. Is excellent thank you
December 7, 2025
Reply from The Bio-D Company Ltd
Thank you for your lovely review. We’re really pleased to hear that you’re happy with our toilet, bathroom, and floor cleaners. It’s great to know they’re working well for you. We appreciate your feedback and your support.
Thanks,
The Bio-D Team
Great products
I'm very pleased I discovered Bio-D products. Will definitely buy again.
Great service and fast delivery.
Thank you
December 6, 2025
Reply from The Bio-D Company Ltd
Thank you for your wonderful review. We’re really pleased to hear that you’re enjoying our products and that you’ve been happy with the service and fast delivery. We’re delighted that you’ll be ordering again. We really appreciate your support.
Thanks,
The Bio-D Team
Fantastic Ethical Company
Ease of ordering. Wonderful staff and very efficient service. Can't ask for more. X
December 5, 2025
Reply from The Bio-D Company Ltd
Thank you so much for your lovely review. We’re really pleased to hear that you found the ordering process easy and that our team provided efficient, friendly service. Feedback like this truly means a lot to us.
Thanks,
The Bio-D Team
Reply from The Bio-D Company Ltd
Thanks for the great feedback! We’re pleased that our reusable and recyclable packaging is delivering exactly what you expect.
Sustainability is at the heart of what we do, so it’s great to hear this recognised.
Thanks,
The Bio-D Team
Reply from The Bio-D Company Ltd
Thank you so much for your lovely review! We’re really pleased to hear that you found our website easy to use and your delivery arrived quickly. We appreciate you taking the time to share your experience.
Thanks,
The Bio-D Team
Does what it says on the reuseable /…
Does what it says on the reuseable / recyclable packaging
November 17, 2025
Reply from The Bio-D Company Ltd
Thank you for your review! We're so glad to hear that our reusable and recyclable packaging delivers exactly what you expect. Reducing waste is a big part of what we do, so it’s great to know it’s appreciated.
Thanks for choosing Bio-D!
The Bio-D Team
Perfect from door to door
The delivery arrived on time, really nicely packed which is one of my favourite things,
I love my products and getting a delivery thats obviously cared about door to door really makes me happy,
Thankyou
November 18, 2025
Reply from The Bio-D Company Ltd
Thank you so much for your kind words! We’re pleased your order arrived on time and that the packaging made a positive impression — our team takes real care in making sure every delivery arrives safely and thoughtfully.
We’re so happy you’re enjoying your products.
Thank you for your support!
The Bio-D Team
Perfect
Buying in bulk is excellent value, especially the laundry liquid, delivered to your door not lugging it home. All the products do what they say, best out there. Just happens to be eco friendly and a UK based company.
November 30, 2025
Reply from The Bio-D Company Ltd
Thank you for the fantastic review! We’re pleased to hear that buying in bulk works well for you and that having your favourites delivered saves you the heavy lifting. It’s great to know you rate our products so highly, being eco-friendly and UK made is something we’re very proud of.
Thanks for being a valued Bio-D customer!
The Bio-D Team
Their product does what it says on the…
Their product does what it says on the tin.
Arrives speedily and well packed.
Prompt replies.
November 28, 2025
Reply from The Bio-D Company Ltd
Thank you so much for your review! We’re really pleased to hear that your order arrived quickly and well packed, and that our team were able to help promptly. We truly appreciate your support.
The Bio-D Team
Excellent service
Excellent service, prompt delivery, amazing products environmentally friendly and ethically produced
November 28, 2025
Reply from The Bio-D Company Ltd
Thank you for the great feedback! We're pleased to hear you enjoyed the service, speedy delivery, and our environmentally friendly, ethically produced products. Thanks for choosing Bio-D and supporting sustainable cleaning.
The Bio-D Team
Big order just dumped on my doorstep in…
Big order just dumped on my doorstep in full view and easy reach of passers-by. Could easily have been stolen. This is parcelforce, but I feel the company needs to address this.
November 26, 2025
Reply from The Bio-D Company Ltd
Hi Richard,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your order was left on your doorstep in full view — this isn’t the level of care we expect from our couriers, and we completely understand your frustration. We want to reassure you that this is an isolated issue, and we’re already taking steps to address it.
We’ve reached out to you directly by email this morning to apologise personally and to discuss the matter in more detail. We’re also raising a formal complaint with Parcelforce so the delivery can be properly reviewed.
We truly hope you love the products you’ve received, and we really appreciate you bringing this to our attention. If there’s anything else we can do to help, please don’t hesitate to let us know.
Best Wishes
The Bio-D Team
Love the recycling of the big plastic…
Love the recycling of the big plastic containers. Its such a great service and worked like a dream thank you
November 24, 2025
Reply from The Bio-D Company Ltd
We’re really glad to hear that the recycling of our 20L containers worked smoothly for you, and thank you for being a part of our Closed Loop scheme. Every return helps us reduce waste and keep the cycle going, so we truly appreciate your support.
Thanks again for choosing Bio-D and for joining us in making a positive impact.
The Bio-D Team
Good quality products
We bought soap bars and handwash from BioD. These are good quality products, which we can recommend to others.
November 24, 2025
Reply from The Bio-D Company Ltd
Thank you for taking the time to leave us a review!
We’re really pleased to hear you’re happy with the Soap Bars and Hand Wash, and that you’d recommend them to others, that means a lot to us.
Thanks again for your support 💚
The Bio-D Team
Fragrance free brilliant products.
I have used Bio D fragrance free products for a few years now and will continue to do so. Apart from being fragrance free the fragrance free liquid and powder detergents are kind to my skin and after being line dried my bedding and clothes smell fresh as well as being perfectly clean. The fragrance free washing up liquid leaves no smell on my pots and pans. They also sell other fragrance free cleaning products which I use all of the time as I am very sensitive to all fragrances. The products are concentrated as well so you don't have to use much. Long may Bio D continue to make fragrance free products because I'd be lost without them.
November 28, 2025
Unprompted review
Reply from The Bio-D Company Ltd
Thank you so much for such a thoughtful review!
We’re really happy to hear that our Fragrance Free range has been working so well for you over the years, especially as someone who’s sensitive to fragrances. It’s great to know the detergents are gentle on your skin, leave your laundry fresh, and that the Washing Up Liquid keeps your pots and pans truly scent free.
We’re also glad you’ve found the products long lasting and concentrated, we design them that way to make sustainable choices as easy (and effective!) as possible.
Your support means a lot, and we’re committed to keeping our fragrance free options available and expanding. We’re pleased to be part of your everyday routine.
Thank you again for your loyalty
I love to buy local and support an…
I love to buy local and support an ethical business!
I've been using Bio D for a few years supporting my local refil shop. This is my first on line order.
I was very impressed how quickly my order came. I've just cleaned my house with the manderin sanitiser and it smells divine (and works a treat!)
I haven't tried everything yet, but all of the products smell natural and don't give me a headache.
Thank you Bio D
November 28, 2025
Unprompted review
Reply from The Bio-D Company Ltd
Thank you so much for taking the time to leave such a lovely review!
We’re pleased to hear that you’ve been supporting your local refill shop for years and that your first online order with us arrived quickly. It’s great to know you're loving the Mandarin All Purpose Sanitiser.
We’re really happy that our natural fragrances are working well for you without causing headaches, and we hope you enjoy the rest of your products just as much.
Thank you for choosing Bio-D and for supporting ethical, local shopping.
The Bio-D Team
Impressive customer service.
Having previously written a review expressing my disappointment at the cost of postage to mainland Scotland, I have just received a phone call from Amelia explaining that there are stockists in the Elgin area.
Very impressed with this personal approach and can’t wait to try their products.
November 26, 2025
Unprompted review
Reply from The Bio-D Company Ltd
Thank you for your kind words, Elspeth. We’re really pleased we could help create a positive resolution through our extensive stockists network. If we can support you further, please feel free to contact us on 01482 770611 or at shop@biod.co.uk
Best wishes,
The Bio-D Team
Excellent ethics and excellent products and service.
The ethics, products and service of Bio-D are all excellent.
November 17, 2025
Reply from The Bio-D Company Ltd
Thank you so much for your kind words and for taking the time to leave us a review. We’re pleased to hear that our ethics, products, and service have all made a positive impression.
Your support truly means a lot to us, thank you for choosing Bio-D!
Products that don't cost the earth
I placed the order on Friday 14th November and my order was delivered on Monday. I love the smell of the Yorkshire Rhubarb washing up liquid and everything is ckean and sparkly. The toilet cleaner leaves the bathroom is left with a great aroma, too.
November 14, 2025
Reply from The Bio-D Company Ltd
Thank you for your lovely review. We’re really pleased to hear your order arrived so quickly and that you’re enjoying the Yorkshire Rhubarb washing up liquid and the toilet cleaner. It’s great to know the fragrances are a hit in your home.
Best wishes,
The Bio-D Team
Hand wash
Product arrived on time. Packaged well. As described. Good quality. Good condition. Fair price purchased three. Easy to navigate site. Easy to make purchase.
November 13, 2025
Reply from The Bio-D Company Ltd
Thank you for taking the time to leave your review. We’re really pleased to hear your order arrived safely and that you found the site easy to use. It’s great to know you’re happy with the hand wash and the overall experience.
Best wishes,
The Bio-D Team
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