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The Bio-D Company Ltd Reviews 551

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often highlighting their natural ingredients and suitability for sensitive skin and allergies. Many consumers appreciate the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged. People are also very satisfied with the overall service, finding the ordering process easy and the company reliable. However, some customers have experienced issues with packaging, specifically mentioning that boxes containing multiple large containers were not strong enough, leading to tape breakage. A few reviewers also expressed dissatisfaction with certain products, such as a hand wash that caused skin irritation or a toilet cleaner that was ineffective. There were also isolated reports of delivery issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and effectiveness. Customers consistently praise the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Consumers find quality to be positive, consistently praising the high quality and effectiveness of the... See more

Order

Reviewers mention positive feedback about order. Customers are thrilled with the easy and quick ordering... See more

Service

Customers had positive experiences with service. Many reviewers praised the brilliant and excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I became aware of the Bio-D company about ten years ago. Have tried more of their eco-friendly cleaning products & soaps since then & am very pleased with the results. No horrible chemicals to ir... See more

Company replied

Rated 5 out of 5 stars

Great products, much more natural e.g. washing up liquid has far less ingredients, therefore less chemicals than other alternatives, good for our health, good for the environment. Washing powder is gr... See more

Company replied

Rated 5 out of 5 stars

I love using bio d products because they work without upsetting my allergies. Even the fragrances don't set off an allergic reaction. I like that my home feels safe and clean. I use the laundry soluti... See more

Company replied

Rated 5 out of 5 stars

Have used this company for a long time, usually products in shops so this is the first time I've bought directly from them. Excellent for eco/vegan etc living and their range keeps growing. Much appre... See more

Company replied


Company details

  1. Cleaning Products Supplier

Written by the company

Bio-D is a leading brand committed to producing high-quality, eco-friendly cleaning products that are both effective and sustainable. Our mission is to provide customers with cleaning solutions that are gentle on the planet while still delivering exceptional cleaning power. We believe that maintaining a clean environment should not come at the expense of the Earth's health, which is why we ensure that all our products are made with biodegradable ingredients and are free from harmful chemicals. With a wide range of cleaning products, including laundry detergents, surface cleaners, hand soaps, and dishwashing liquids, Bio-D ensures that your home or workplace stays spotless, without compromising on safety or sustainability. Our products are suitable for sensitive skin, vegan-friendly, cruelty-free, and certified by numerous environmental organisations, including the Vegan Society and Cruelty Free International. At Bio-D, we take great pride in our commitment to the environment. We use 100% recyclable packaging and aim to reduce our carbon footprint by supporting local suppliers and manufacturing practices that prioritise sustainability. By choosing Bio-D, you're not just opting for effective cleaning products – you're making a positive impact on the environment. Whether you're a homeowner, business, or organisation, Bio-D provides a comprehensive range of eco-friendly cleaning solutions that align with your green values. Join the growing movement towards a more sustainable future by choosing Bio-D today.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

551 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery, easy to order and communicate with the company. The products are good and I’ve been using them for quite q few years now. I would prefer to be able to re-fill the containers instead of having to throw them.

November 11, 2025
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Reply from The Bio-D Company Ltd

Thank you for your review. It’s great to hear that ordering has been easy and that you’ve been happy with our products over the years. We really appreciate your support. Thank you as well for your note about refills — feedback like this is always helpful and we’ll make sure it’s shared with the team.

Best wishes,
The Bio-D Team

Rated 5 out of 5 stars

Great for multiple allergy buyers

The existence of this company makes my life so much easier! I’m allergic to multiple things and one or the other lurks in most brands. I finally have somewhere to buy everything in one go. Products are good. Not a ridiculous price and arrive quickly

October 27, 2025
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Reply from The Bio-D Company Ltd

Thank you for taking the time to leave your review. We’re really pleased to hear that our range works well for you and that you’re happy with both the products and our service. It’s great to know we can offer everything you need in one place.

Best wishes,
The Bio-D Team

Rated 5 out of 5 stars

Very good products have been using them…

Very good products have been using them for years. Washing powder is unscented which is perfect and the washing up liquid has a lovely aroma of mandarin oranges

October 12, 2025
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Reply from The Bio-D Company Ltd

Thank you for your lovely review. It’s great to hear you’ve been using our products for a long time and that the unscented washing powder and mandarin washing up liquid are working well for you. We really appreciate your support.

Best wishes,
The Bio-D Team

Rated 5 out of 5 stars

It's a pleasure

It's a pleasure to use a fabric conditioner that doesn't leave my clothes, sheets and towels reeking of some synthetic perfume.

October 25, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your lovely feedback! We’re pleased to hear that our Fabric Conditioner fits perfectly with your preference for a gentle yet efffective clean. Keeping your clothes, sheets, and towels fresh without synthetic perfumes is exactly what we aim for. Thanks for choosing Bio-D!

Rated 5 out of 5 stars

BioD is no. 1

I love BioD and its products because one, it’s a BCorp business so is ethical and sets out to give good products. Their products are non-toxic and work. I use all the basic products across the household needs and have done for five years. Living on my own means a 5l bottle lasts a long time.

November 7, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your lovely review and for being part of the Bio-D community for the past five years!

We’re pleased to hear how much you value our B Corp ethos and our non-toxic, effective products, it means the world to us to know they’ve become part of your household routine. Thanks again for your continued support and for choosing ethical cleaning that really works!

Rated 5 out of 5 stars

Fast, efficient, good value for money

Products are packaged and delivered at speed, customer service is outstanding, good quality products at good value.

November 3, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your review! We’re pleased to hear you’re happy with the speed, quality, and value of our products — and that our customer service made a great impression. Your support means a lot to us, and we look forward to continuing to provide you with sustainable solutions you can trust.

Thanks again from all of us at Bio-D!

Rated 5 out of 5 stars

Excellent service for an exceptional…

Excellent service for an exceptional product. No longer breathing in harmful chemicals, which are commonly in other washing up products, which has enormously helped my asthma.

November 5, 2025
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Reply from The Bio-D Company Ltd

Thank you so much, Kay! We’re really happy to hear that our products have made such a positive difference for you, that’s exactly why we do what we do. It’s great to know you’ve enjoyed both the service and the gentler ingredients that help you breathe easier.

Rated 5 out of 5 stars

Very sustainable!

I regularly buy this washing up liquid. And now they will take back the canister. Brilliant!

October 22, 2025
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Reply from The Bio-D Company Ltd

Thanks, Daniela! We’re so pleased you’re loving our Washing Up Liquid and making use of the 20L Closed Loop service, it’s a big step toward reducing waste together. Your support helps us keep sustainability flowing!

Rated 5 out of 5 stars

Great service

Great service, good product, fair price

November 4, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your review! We're really pleased to hear you’re happy with our service, products, and pricing. Your support means a lot to us.

Thanks again,
The Bio-D Team

Rated 5 out of 5 stars

My order of washing up liquid

My order of washing up liquid was despatched almost immediately to the courier, and I received it the next day. Great customer service.

November 2, 2025
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Reply from The Bio-D Company Ltd

Thanks for sharing your experience! We're pleased to hear your order arrived so quickly and that you’re pleased with our service. We really appreciate your support for Bio-D.

Rated 5 out of 5 stars

It cleans well and doesn’t have the chemical smell

I have been using the Bio-D products for a few years now and I stick to them as they clean well and they are free from many chemicals. I went for the fragrance free washing liquid as I cannot tolerate the synthetic perfumes in products. Brilliant alternative to many big names in the market.

October 13, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your lovely feedback! We’re delighted to hear that our Fragrance Free Washing Up Liquid is a great fit for you and that you appreciate our commitment to gentle yet effective cleaning. It means a lot to us that you’ve chosen Bio-D as a trustworthy alternative to bigger brands.

Thanks again for being part of the Bio-D family!

Rated 5 out of 5 stars

Best UK made natural household…

Best UK made natural household products!
Love their whole range and very glad to see the scented ranges in development. The Industrial sizes are SO good!
Highly recommend

September 29, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your review! We’re pleased to hear you love our range, especially the larger sizes. Thanks for the recommendation and for supporting UK made, naturally derived cleaning products.

Rated 5 out of 5 stars

Products work well and are reasonably…

Products work well and are reasonably priced. Delivery quick.

October 27, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your feedback! We’re glad to hear that you’re happy with the quality of our products, pricing, and delivery speed. Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great ethical products. …

I have been really pleased with all the Bio D products. They work well and are just as good as other ethical products if not better. Good to support a British company too.

October 28, 2025
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Reply from The Bio-D Company Ltd

Thank you for your review. We’re so pleased to hear you’ve been happy with all of our products and find them as effective, if not better, than other ethical options. It means a lot to have your support for a British, independent company that’s passionate about sustainable, responsible cleaning.

Thanks again for choosing Bio-D!

Rated 4 out of 5 stars

Very helpful staff.

October 24, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your review! We’re pleased to hear you found our staff helpful. We’ll be sure to pass on your feedback to the team, it means a lot to us.

Rated 4 out of 5 stars

Love the fragrance free items as a…

Love the fragrance free items as a member of our family has allergies, but you did send a free gift in our box that was very smelly!

October 23, 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your feedback! We’re really pleased to hear that you love our Fragrance Free products, they’re a great choice for those with allergies and sensitivities.

We’re so sorry that the free gift included had a strong fragrance. We completely understand your concern and will make sure to review our process to avoid including scented samples with Fragrance Free orders in future.

Thank you again for bringing this to our attention and for your continued support!

Rated 5 out of 5 stars

Great ptoduct

October 7, 2025
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Reply from The Bio-D Company Ltd

Thank you for your review! We’re so pleased to hear you’re enjoying our product. Your support means a lot to us!

Thanks again,
The Bio-D Team

Rated 5 out of 5 stars

Delivered on time

October 6, 2025
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Reply from The Bio-D Company Ltd

Thank you for your review! We’re glad to hear your order was delivered on time. We really appreciate your support!

Thanks again,
The Bio-D Team

Rated 5 out of 5 stars

Great customer service

There was a leak in one of the products and they sent me a new one with next day delivery. Great customer service!

November 24, 2024
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Reply from The Bio-D Company Ltd

Thank you so much for your kind words! We’re really glad to hear that our team could get a replacement out to you quickly and make things right. We always aim to provide great service and are so pleased you had a positive experience.

Thanks again for taking the time to leave a review — it really means a lot to us!

The Bio-D Team

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