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Rated 3 out of 5 stars

I have 10/10 pain due to herniated discs with nerve root infiltration. I still don't understand my microbiome test and what I need to understand to improve! I haven't been able to walk since January a... See more

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Rated 5 out of 5 stars

I came because Ken Lassesen's chronic fatigue site of microbiomeprescription.com recommended you as the best. We are trying to help my daughter with chronic fatigue. Your service is great but horrendo... See more

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Rated 5 out of 5 stars

Although we had some issues of shipping because of weather caused delays, the sequencing results are very good. Their customer support is very helpful and prompt. It’s always easy to talk to them thro... See more

Rated 5 out of 5 stars

My second time with Biomsight, customer service on point . I'm looking forward to seeing the changes in the last year. The ability to be able to download your own data & plug In elsewhere is so helpf... See more

Company details

  1. Fitness and Nutrition Service
  2. Web Collaboration Platform

Written by the company

BIOMESIGHT is a wellness analytics platform with a primary focus on the gut microbiome as a leading indicator of wellness.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

great info- now what?

A huge amount of information on percentages of FAMILIES of microbes found.
However did not help me in my quest for figuring out what to do about the issue.
They need to recommend specific probiotics or products that will help turn the cycle of the negative microbes found. They do recommend foods and lifestyle changes which if you have been on this quest for a while, you have already incorporated those factors, like me with no results.

May 23, 2022
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Reply from Biomesight

Dear JT, thank you so much for the review. We do already provide some prebiotic and (limited) specific products that contain those prebiotics. We are still working on probiotic recommendations and the specific products that contain them.
You can access the prebiotic recommendations by going to the recommendations section and then selecting the prebiotics tab.
https://biomesight.com/recommendations
The prebiotics are ranked by impact and if you click on them you will see links for specific products that contain them.

For probiotic recommendations, there is an option to transfer your results to a 3rd party site:
https://biomesight.com/microbiomeprescription
Once you log into that site you can view some probiotic recommendations from there.
Hopefully in the next 3 to 6 months we will have probiotic recommendations directly on Biomesight.

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Rated 5 out of 5 stars

Good value for money

Good value for money, access to all your data and an excellent website to see what parts of the microbiome you need to work on. Simple and to the point.

May 10, 2022
Unprompted review
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Rated 5 out of 5 stars

Amendment to Prior Review

I want to amend a prior review in which I gave 1 star due to a mistaken belief that the report had not been shipped to me. I reached Customer Service which rapidly and quickly helped me find the report which had been sent via email. The confusion was due to operator error on my part. The customer service was helpful and excellent. The report itself was detailed and likewise excellent in the information it provided.

March 23, 2022
Unprompted review
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Rated 1 out of 5 stars

I received my order and sent it in for…

I received my order and sent it in for analysis over a month ago, but have not reeived my report. Please send me the report.

March 15, 2022
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Reply from Biomesight

Dear Kerry, I am very sorry for this issue. Hopefully you will have seen my reply that the report is ready and has been in the system for over a month already. We sent out the email about the results being available at the time but perhaps you missed it. Please log in here to access the results: https://biomesight.com/user/sign-in Could you please let us know if you need help accessing the results?

Rated 5 out of 5 stars

I’ll be retesting to see my hopeful Improvements

I purchased this test to gather more information about my microbiome. The test arrived timely and once I shipped off my stool sample the results came in 2-3 weeks.
When I did have a question, my answer came quickly. I loved that the results gave me foods which I should eat more of to make improvements to my microbiome. I went ahead and paid the addition cost for a in-depth view of my results as I am new at learning about my health this way. My consultation was easily arranged and feel the value was great.

My confusion is the external application of : microbiome prescription . I need further guidance on that. I played with it a bit , but I wasn’t seeing the value ( although I’m sure there is ) . Perhaps a you tube video on how to use it for myself , would be helpful

I plan to rested in a few months to see if the changes I made to my food choices helped and by what amount. I have recommended this test to others already. They seemed excited about it.

January 26, 2022
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Reply from Biomesight

Dear Jennifer,
thank you so much for the review and referring us to others!
Regarding your confusion on using MicrobiomePrescription. They have a youtube channel with videos covering all of the site features and sample walkthroughs as well. This is one of the intro videos: https://www.youtube.com/watch?v=Nj1oYdrEdDo
I hope that helps.

Rated 5 out of 5 stars

Very helpful support staff

Very helpful support staff to troubleshoot issues and provide guidance. Quick response with a large amount of detailed information on my 16s stool sample. I'm grateful.

January 5, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent overall except for the way I…

Excellent overall except for the way I can download and print the report. Please let us include all the tabs/ info on the side. Not just the overview.

December 18, 2021
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Reply from Biomesight

Dear Julia, thanks so much for the review! About downloading the results. We've added a PDF download button to all the screens (so easier than a screenshot) but the work to produce a PDF that contains the full report is now underway. We will let you know when it's ready.

Rated 5 out of 5 stars

Biomesight is an excellent test

Biomesight is an excellent test. I am looking forward the day when there is much more bacteria strains detected. Just telling me I need more Bifido or Lacto is not enough. I want to know the exact strain and where to find the product(if available commercially). Thanks for your great work. I will order again in 3 months.

December 13, 2021
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Reply from Biomesight

Dear Peyman, thank you so much for your review and feedback. We have started working on specific product recommendations to make the process easier for our customers. We will be starting with prebiotics first and then extend onto probiotics. We'll send a feature update email when it's available.

Rated 3 out of 5 stars

Excellent customer service and quick…

Excellent customer service and quick response to queries. The report was incredibly detailed. However, a summary of the results would have been appreciated as it's almost too detailed to make much sense of!

December 3, 2021
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Reply from Biomesight

Thank you so much for the review and feedback! We are working to simplify the presentation of the results and making the recommendations more succinct, but in case this is helpful in the interim, 2 screens provide a summary:
Summary of the results:
https://biomesight.com/overview
Overall recommendations:
https://biomesight.com/recommendations

If we can help at all with questions, please do reach out.

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Rated 2 out of 5 stars

The info you get sent afterwards is not…

The info you get sent afterwards is not very clear. I have spoken to quite a few people who were confused by what was sent to them. It might be more useful to reformat the results for the average, non expert! I wasn’t clear on what I was supposed to do next!

December 1, 2021
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Reply from Biomesight

Dear Suzy, thank you for your review. I wonder if you would be prepared to send us email with specifics as we are working on improving the recommendations? We will present the recommendations according to the likelihood to have a better outcome, so rather than just seeing all recommended prebiotics and seeing what it is expected to do, you will have the list presented with a percentage so can easily see which is more optimal for you as a starting point. We can also help with more information specific to your results if you reach out via chat or email.

Rated 4 out of 5 stars

Interesting results

I was slightly concerned about the legitimacy of the test when it arrived without swab or return address. These issues were quickly resolved and from then the process was straightforward. The results came through in less than a fortnight were very detailed and have prompted me to re-examine my diet.

November 30, 2021

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