Birch & Yarn Reviews 209

Absolute scam site. No refund on item I never received. I hope you get taught a lesson one day

Ordered a Bose Cd player had tracking number tried to go onto site this afternoon using Google kept getting blocked 403 forbidden message stating scammers ay attack the read other users all the same.

What I can't understand is why when I used Google at the beginning of the week to go onto this site and it was any times at least 8 times did I not get blocked thus save me time money and frustration

Dont order from here! Ordered a bbq smoker as there also a storage place, took my money now there website is down, number is deadline, emails are not answered and whatsapp is unreasonable!!!
I dont know what these people are saying there happy, clearly them writing it

Ordered a Lego Train set for Christmas from Birch and Yarn.

A few days later was unable to onto the website to find shipping details.
It’s a scam site.
I couldn’t leave no stars for this review

Fraudulent site.

Received an email 3 days after ordering advising that this is a scam website and orders are not fulfilled and staff not paid (as previous reviewers have stated).

A search of Companies House states that none of the Birch and Yarn companies employ staff which is suspicious for a website running a warehouse in Lincolnshire and a Company Director living in India!

Have reported via Bank and Klarna - be aware that payment agents such as Klarna will have paid 100% to the retailer so you will have to wait for non delivery (usually accepted as 7 days with no communication) before agents will place payments on hold as a possible fraud. Therefore important to notify your bank as well.

Filed a fraud report to Report Fraud under ref RF25120025561C

shocking company doesn’t even pay their staff, hence their crap customer service! no one works for free… awful person with false promises! avoid at all costs!

Emailed them about an item but never heard a peep back. Presumably a scam company.

Scammers. Avoid at all costs.

Don’t order from them!!!

Ordered from them: website now doesn’t exist. Taken money. Don’t respond to emails or calls!!

Got a confirmation email with tracking but tracks nothing. I then went to their instagram 24 hours before writing this review on trust pilot, my message went through and they were online. Woke up this morning to find that they’ve now deleted their instagram account.

This is a proper scam website, I don’t understand how they haven’t been taken down so far.
Received a purchase confirmation with tracking information that doesn’t track anything.
Needless to say nothing has arrived.
No phone number or to contact… emails not answered, chat initiations ignored.
A complete and utter SCAM.
AVOID AT ALL COST.

Still haven't received my goods and no correspondence when I emailed company

Scammers didn’t send anything purchased

Bargin of an order, customer service was great, emailed back within 24 hours

Fake fake fake

Robbing scammers

Not happy with service.

Haven’t received parcel or any update on when my parcel will be arriving.

Appalling customer service. Phone number goes straight to a mobile voicemail, form online filled in multiple times and no response, same for the email address too.

Product still not received even after waiting the delivery times stated.

So far I have not got any news of my order, and I got no reply to my email and phone calls.

Product not received.
No tracking information provided
Only automated responses
No response to phone messages
I don't think it is actually going to come.