Been with them for three years. On the rare occasions I have needed support, Greg has been there incredibly quickly and helpful - even when, as now, I asked for advice on leaving the service, as I am... See more
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Outstanding in every way! Greg provides amazing support, the best I've ever come across. Always there and providing thorough, sound advice, and has often offered a solution and then talked me thr... See more
Birch Hosting has been my main web hosting provider for over 8 months now and one word comes to mind to describe the service - outstanding. The support is excellent and full of sharp insight,... See more
Probably the best hosting support in the country. I've recommended and used Birch Hosting for multiple sites and multiple clients and they are always helpful and efficient, often going beyond what we... See more
Company details
Written by the company
A Premium UK Web Host with a affordable price tag. We offer cPanel Hosting, 300+ One Click Installs, Backups every 6 hours, RVSitebuilder Pro, and multiple Domain Hosting, with 30 Day Money Back Guarantee and much more. You're safe in our hands.
Contact info
Advantage House, Stowe Court, Stowe Street, WS13 6AQ, Lichfield, United Kingdom
- 01543 223 007
- sales@birchhosting.com
- birchhosting.com
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Birch Hosting, without doubt the best hosting Company out there
I really don't know where to start with this review, I have come to rely on Greg and his team for their advice and support as part of my business in fact only this week they have saved myself and my Company a real nightmare before Christmas.
I manage a very busy independent news site, which had to re-brand in a matter of days this week, porting the whole site from one domain to another and I can honestly say I couldn't have done it without Greg's help. After speaking to him, he gave his time and considerable knowledge helping with the planning and working his magic at server level to make the transition as painless as possible.
This is just one instance of the support I have had over the last 3 years, since taking up a chance offer on social media. From day one I have had personal support unrivaled by any other hosting Company and Birch are now my go-to hosting solution for my premier clients (and most of my non premier ones as well).
I would say this, If your web design business is of any importance to you, you really need to speak to Birchhosting.
My life is much more relaxed knowing that Birch hosting is helping to secure my business for me and for my clients.
I really hope they continue their success in 2019 and far beyond.
As long as my Company exists then they will always have as much business as I can give them as I know my client are in safe hands..
Thanks for all your help and support Greg and your team.
Chas Shaw
Cardiff Web Design Ltd
First Class Support
Greg has an excellent technical knowledge and has always been generous with his time. Nothing is too much trouble for him. Look nowhere else!
I've never said this about any ISP...
I've never said this about any ISP.... but Birch - you are brilliant!
I had some difficulties moving a web-site (to Birch), but was able to speak with a very knowledgeable person straight away, who helped out very quickly - Thank you Birch!
Best Hosting Company in the UK without doubt.
Birch Hosting’s motto of ‘Your Vision, Our Support’ could not be a more correct description of how your company operates. As a reseller of your hosting, Birch Hosting allows my company to provide a hosting service of absolutely exemplary quality where you take away all of the stress that usually comes with running websites for clients.
My clients’ websites are incredibly fast, are always available and I never need to worry about a thing but that’s not the best part about the service I receive from Birch Hosting.
The best part is the part that the other UK hosting companies do not offer at all, and that is the personal service that your company is built upon. You’re available any time to help me, I feel that I’m always a priority and you genuinely make me feel like I’m your only customer.
I know I can get in touch with you at any time and your service is always 100% attentive and sensitive to my requirements. I’ve been a customer of the other ‘big boys’ in UK hosting and they’re utterly inflexible, their servers are crammed with poorly-constructed websites that are constantly scrapping over server resources but yours are the opposite. There is no way that I’d be able to attain such great website speeds for my clients without you operating your hosting service on the mantra of not overselling servers, like the others!
If there’s a problem with one of my websites, you get in touch to speak to me about it and we work through issues together, you don’t just take the site down, like the others!
At the beginning, when I was in the position of requiring a new hosting company, I had a decision to make as to who I should use and I admit that I was wary of using a ‘smaller’ company such as Birch Hosting so I dropped you an e-mail and you called me straight back, we had a great conversation about my requirements and what you’d be able to provide.
Do you think any of the ‘big boys’ would have done this? Not a chance.
Nearly three years ago, I made the switch to Birch Hosting and it has been one of the most sensible decisions I have ever taken. I’m a very difficult person to impress and I recommend this company without hesitation or reservation.
If anybody reading this is in the same position I was three years ago, wavering over whether or not to use Birch Hosting, waver no longer – the correct decision is straight in front of you and it is Birch Hosting.
Fabulous!
Fabulous!
I have been working with Greg and Birch Hosting for several years now.
Always very helpful, customer focused, and full of expertise. They are always quick to respond to requests and offer advice. Would highly recommend.
Quickly got me signed up and pointed …
Quickly got me signed up and pointed out that SSL was included free and I didn't need to pay extra for it.
Exceptional support, knowledge and reactivity,
Exceptional support, knowledge and reactivity,
I have been working with Birch Hosting for several years and cannot fault them, they have become an indispensable partner and part of my business.
Keep up the excellent work guys ........
You won't get a better service anywhere else
We have used Birch Hosting since we set up our business in 2012, and we are very happy that we did. For those, like us, who don't have the right kind of brains to understand the 'technicalities' of websites, it is reassuring to know that helpful and friendly support is at hand. Nothing is ever too much trouble and every effort is made to sort arising issues out as speedily as possible, even if, as has been the case a few times, they are self-inflicted. On such occasions, advice is freely given as to how one might avoid such an issue arising again. Assuming Birch Hosting continue to offer the same high level of customer care, which we are sure they will, we will not ever move elsewhere. We know we won't get better and we have absolutely no reservations recommending them.
The Birch Hosting team are so helpful …
The Birch Hosting team are so helpful with any technical or sales related problems that I have had over the years. I have been with a few hosting companies in the past and I have to say Birch Hosting are the number 1 with their very quick response and problem solving help.
I definitely recommend them.
Top Notch Service
I tried out Birch recently as a test as I have a number of accounts elsewhere and was simply looking for redundancy.
Can't fault the service and definitely not the support, they were very quick to respond.
Speaking personally I've been around the web game for a few years and always try to find stable independent suppliers. Birch fits that bill for me.
If you're a sole trader or small company I would definitely recommend them.
Amazing Service & Support
This a honest, real and genuine review not given in return for payment or something free. I am a real paying customer.
Had to move my reseller hosting business to Birch Hosting for the second time in a year thanks to being with two terrible hosting companies previously. I was apprehensive of making another wrong move and thoroughly researched for a better host for weeks on end until I finally found Birch that was perfect for my needs.
The level of support given during my migration over to them has been beyond superb delivered both via telephone and support tickets. In this industry telephone support is almost unheard of unless you pay extra but with Birch it is included. This sounds cliche but you can really tell Greg the business owner really does care about his business and his customers as this shines through in the attention to detail in the service and support he and his team provides.
I have been seriously stressed out over hosting problems with previous host for months and I can now finally rest easy and get on with my real web design work knowing my hosting customers are now in safe hands at Birch.
Birch isn't the cheapest host out there but also very far from expensive and the extra few quid is well worth what you get for your money in terms of quality of service in both hardware and software set up, no overloaded / crowded servers (like cheaper hosts do), fast network connections, low ping times and generally a fast, robust and solid hosting solution. But the support still blows me away even more so compared to my previous well known hosting companies.
If you want a fast, reliable host with rapid support response from a team that knows their business like the back of their hand these boys are the ones to go with.
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