The fabric samples are beautiful, I am planing to use Birdy Grey for my bridal part, the groom's party as well as out flower girl and ring berer. I do have to ensure that Birdy Grey has the size for y... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The customer service was prompt and helpful. The dress got lost initially and took over 2 months to come in, however, after contacting customer support they were able to correct the address and send a... See more
Company replied
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... See more
I'm super impressed by the quality of the suits. I wasn't expecting them to feel as high quality as they do. The "find your perfect fit" ai metrics were insanely accurate and I love how it explained h... See more
Company replied
Company details
- #8 of 12 best companies in Bridal Shop
- #6 of 9 best companies in Wedding Store
Written by the company
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Contact info
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, United States
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
4.1
Great
339 reviews
Replied to 59% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Birdy Grey
Thank you for your feedback! We're glad to hear that the exchange process was quick and efficient. If you need anything else, feel free to reach out!
Well made but needs alterations
The dress is well made but it definitely is going to need some alterations. My sizing is so challenging that it makes buying dresses difficult. I wish the matte satin was a bit more forgiving, unfortunately this is what my sister chose for the bridesmaids. Definitely will need some spanks underneath.
Really wish there were more mom-bod type options available.
January 12, 2026
Reply from Birdy Grey
Thank you for your feedback! We're glad to hear you found the dress well made, though we understand that fit can be challenging. We appreciate your suggestion for more inclusive options and will keep that in mind as we continue to expand our collection. If you need any assistance with alterations or styling tips, feel free to reach out to us at sup@birdygrey.com
Great customer service
Great customer service - Quick response time, critical thinking to solve any issues, and willingness to make sure the customer receives value. So impressed.
January 14, 2026
Reply from Birdy Grey
Thank you for your feedback, Elizabeth! We're thrilled to hear that our customer service team impressed you with their responsiveness and problem-solving. Your satisfaction is our priority, and we appreciate your kind words!
Reply from Birdy Grey
Thank you for your review! We're so happy to hear that you love the swatches you received.
Stellar Customer Service
I had a fantastic experience purchasing from Birdy Grey! I ordered a dress and received it on time, however I didn't realize that my slight weight fluctuation would make such a difference in the next time I tried it on for hemming the length. I was not even sure how to proceed at that time, but one quick email to Birdy Grey and I received a prompt response with all the info I needed and another dress on the way! They went out of the way to help me and make sure the right dress in my new size arrived quickly and before the fast arriving wedding date! Can't say enough good things about their fast, helpful and kind customer service. Great job Birdy Grey and Customer Rep. Jea for making my experience amazing!
January 13, 2026
Reply from Birdy Grey
Thank you for the wonderful review, Adrienne! We're so happy to hear that Jea and our customer service team were able to assist you promptly and ensure you received the right dress in time for the wedding. Your kind words mean a lot to us, and we're thrilled to have made your experience a positive one!
Had a sizing issue and a crazy deadline…
Had a sizing issue and a crazy deadline and was offered quick and effective solutions and was resolved within days.
Thanks Kristina!
January 15, 2026
Reply from Birdy Grey
Thank you for your feedback, Andrea! We're glad to hear that Kristina was able to help resolve your sizing issue so quickly. We appreciate your patience and are thrilled everything worked out in time!
Amazing feel fitted perfectly with the online dimensions
It fits great and I love the feel of it
January 14, 2026
Reply from Birdy Grey
Thank you for your fantastic feedback! We're thrilled to hear that the fit was perfect and that you love the feel of it. Cheers!
Reply from Birdy Grey
Thank you for your review, Bobby! We're so happy to hear that.
Great product and fast shipping!
January 13, 2026
Reply from Birdy Grey
Thank you, Lesa! We appreciate your review and feedback.
Poor packaging
My suit came in very wrinkled and wasn’t packed well not packed well. It is now going to take me time to clean it and keep it clean until the wedding.
January 7, 2026
Reply from Birdy Grey
We're sorry to hear about the condition your suit arrived in. We understand how frustrating that can be, especially with a wedding approaching. Thank you for your feedback; we’ll work on improving our packaging. If you need any assistance, feel free to reach out to us at sup@birdygrey.com.
Exactly what I was looking for!
Exactly what I was looking for! Great price for quality!
January 10, 2026
Reply from Birdy Grey
Thank you for the awesome review! We're so glad to hear that you found exactly what you were looking for at a great price. We appreciate your support!
Solid Suit
The pants with the elastic waste allows wiggle room and fits comfortably. The suit jacket is a little tight at the shoulders but fits fine. The color is fantastic.
January 10, 2026
Reply from Birdy Grey
Thank you for your feedback! We're glad to hear that the pants fit comfortably and that you love the color. We appreciate your note about the jacket fit and will keep it in mind for future improvements. Enjoy your suit!
measurements were off even with the custom precise measurements taken before hand
The suit is of good quality and came very speedy, My only complaint is the fit. I was expecting to take my suit to a tailor anyways however I definitely need it more than I thought. These are good suits just make sure you have enough time to get them tailored before their use
January 6, 2026
Reply from Birdy Grey
Thank you for your feedback, Gannon! We're glad to hear you’re happy with the quality and speedy delivery of the suit. We appreciate your note about the fit, and it’s always a good idea to allow time for tailoring. If you have any other questions or need assistance, feel free to reach out. Enjoy your suit!
Suit fit perfect and delivered with care
January 6, 2026
Reply from Birdy Grey
Hi Matt, thank you for taking the time to share your experience with us! Cheers!
I really don’t like the quality of the…
I really don’t like the quality of the dress. They fit weird. If you want to return them it’s going to cost you money rather than being a free return for 30 days. My dress took forever to get in, then was not good at all. I ordered a different one and it still sucks but not as bad I guess. Unfortunately I have to wear it because of the color but I hope I never have to use this company again.
January 8, 2026
Reply from Birdy Grey
Hi Lynn, we're sorry to hear about your experience with the dress you received. It’s disappointing when the quality and fit don’t meet expectations, especially after waiting for delivery. We understand how important it is to feel good in what you wear. Your feedback about the return policy is also noted, and we appreciate you sharing your thoughts.
Sizing was terrible!!!!!!!!!!
January 8, 2026
Reply from Birdy Grey
Thank you for sharing your feedback with us, Kaitlin. We sorry to hear that the sizing didn’t work out for you. If you haven’t already, please reach out to our customer service team so we can look into this further. Your feedback is important to us, and we want to make things right!
Reply from Birdy Grey
Hey Daniel, please email us at sup@birdygrey.com so that we can get to the bottom of this for you!
I usually shop at Lulu’s but recently…
I usually shop at Lulu’s but recently their styles have changed. I was really happy to find Birdy Grey offered classy dress options and offered express shipping.
Really just a great experience overall.
January 6, 2026
Reply from Birdy Grey
Thank you for your wonderful feedback! We’re so glad to hear that you found the perfect dress options with us and enjoyed the express shipping. We appreciate your support and hope to help you again in the future! Happy shopping!
Poorly made, never purchasing again!
Got a 2nd last minute dress and it was sewn like garbage and the zipper was sewn incorrectly and I had to re-sewn it myself and add eyes and hooks. The slit on my dress was also poorly sewn and was already fraying and coming lose. Will not be using Birdy grey in the future! Was absolutely stressed trying to fix my dress on time for my friends wedding.
January 1, 2026
Reply from Birdy Grey
We're so sorry to hear about the issues you faced with your dress. That sounds incredibly frustrating, especially with the added stress of preparing for a wedding. Quality is important to us, and it’s disappointing to hear that we fell short. Your feedback is important to us, please reach out to our customer service team so we can address your concerns. Thank you for sharing your experience, we hope we can make this right for you.
Reply from Birdy Grey
Thank you for your review, Andrew!
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