The fabric samples are beautiful, I am planing to use Birdy Grey for my bridal part, the groom's party as well as out flower girl and ring berer. I do have to ensure that Birdy Grey has the size for y... See more
Company replied
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Review summary
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The customer service was prompt and helpful. The dress got lost initially and took over 2 months to come in, however, after contacting customer support they were able to correct the address and send a... See more
Company replied
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... See more
I'm super impressed by the quality of the suits. I wasn't expecting them to feel as high quality as they do. The "find your perfect fit" ai metrics were insanely accurate and I love how it explained h... See more
Company replied
Company details
- #8 of 12 best companies in Bridal Shop
- #6 of 9 best companies in Wedding Store
Written by the company
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Contact info
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, United States
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
4.1
Great
339 reviews
Replied to 59% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Ordering was easy
Ordering was easy, they waived the rush fee & shipping was fast. Received my order within 1 week. The dress itself is not worth the money. No zipper on the dress. Material looks cheap
April 4, 2026
Bad communication when they left an item out of my order
There was an item on my order that was apparently out of stock AFTER I ordered it (so inventory isn't always accurate on their public website), and instead of contacting me, they just refunded me for the item and sent the rest of my order. I didn't realize what happened until it came in. They then gave me a code that was supposed to cover shipping for when I re-ordered the item after it was in stock again and it didn't work and I had to reach out to them again to get a proper code. The person who helped me the first time neglected to do basic math to know that a 20% off code wouldn't cover the cost of shipping on a tie alone. Bad customer service experience all around.
April 6, 2026
Fast shipping
Fast shipping! Help with fit when I needed it via chat. Excellent quality. Overall really happy with our suit!
April 3, 2026
My house burned down yesterday
My house burned down yesterday. They still delivered my dress to my house that is no longer even standing … would have appreciated if we would have been notified and the package would have been taken back until we were able to get it
April 5, 2026
I love how aesthetic it is when it…
I love how aesthetic it is when it comes in the package everything about the website just screams me.
April 4, 2026
Shipment was fast and suit fits perfect
April 3, 2026
Ready for my wedding
The colors are perfect can’t wait for my bridesmaids to get their dresses.
April 3, 2026
Fast delivery and the samples were a…
Fast delivery and the samples were a great way to decide what material I wanted
April 2, 2026
Exceptional service
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with! Hands down recommend this company for anyone needing a nice suit for any occasion!
April 4, 2026
Service was quick
Service was quick. I did however receive some swatches we did not choose. Im sure it was a mistake in packing.
April 2, 2026
Got everything that I asked for in on…
Got everything that I asked for in on time and I absolutely love the switches this will definitely me something to think about thank you so much
April 2, 2026
I ordered the swatches for the men’s…
I ordered the swatches for the men’s suits and it came quick. The color tan is perfect . So my son’s groomsmen will be ordering their suits for the wedding .
April 1, 2026
The swatches that came in are such good…
The swatches that came in are such good quality and looked perfect! Plus it came in a very timely manner
April 3, 2026
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