The fabric samples are beautiful, I am planing to use Birdy Grey for my bridal part, the groom's party as well as out flower girl and ring berer. I do have to ensure that Birdy Grey has the size for y... See more
Company replied
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Review summary
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The customer service was prompt and helpful. The dress got lost initially and took over 2 months to come in, however, after contacting customer support they were able to correct the address and send a... See more
Company replied
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... See more
I'm super impressed by the quality of the suits. I wasn't expecting them to feel as high quality as they do. The "find your perfect fit" ai metrics were insanely accurate and I love how it explained h... See more
Company replied
Company details
- #8 of 12 best companies in Bridal Shop
- #6 of 9 best companies in Wedding Store
Written by the company
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Contact info
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, United States
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
4.1
Great
339 reviews
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient!
March 1, 2026
Great purchase to add to your…bridesmaid proposal boxes
Great purchase to add to your bridesmaid proposal boxes. I got two bundles of shades of blue. Super inexpensive and perfect for my wedding era!
March 2, 2026
Reply from Birdy Grey
So happy to hear that!
I was sent samples of their fabric and…
I was sent samples of their fabric and they are absolutely amazing, thank you so much!
February 28, 2026
all around good service so far
all around good service so far! Keep it up and you will have lots more customers!
March 2, 2026
Reply from Birdy Grey
We appreciate the encouragement; thanks for your support and trust in us! 💛
Customer Service
I found out last minute that I was going to be a bridesmaid and needed to get a dress within a month. I ordered a “ready to order” dress and was informed it wouldn’t come in time. I contacted customer service and my dress arrived 2 days later. Sizing was accurate and required little-to-no alterations.
February 26, 2026
It’s easy, it’s free!
It’s easy, it’s free! The swatches came in and they were beautiful…perfect colors for my wedding.
March 2, 2026
The swatches were soooo helpful
The swatches were soooo helpful. I had tried 2 other options and the color advertised was completely different in person. This helped me choose Birdy Grey over other options.
February 27, 2026
They did not send me the right colors…
They did not send me the right colors swatches.
February 27, 2026
Reply from Birdy Grey
Thank you for bringing this to our attention, and I’m very sorry to hear that the swatches you received were not the correct colors. We truly appreciate you flagging this, as it helps us identify where improvements are needed. It looks like we have not yet had the opportunity to assist you directly, so I kindly encourage you to reach out to our Customer Care team so we can make this right as quickly as possible. You can contact us via email at sup@birdygrey.com, call or text us at +1 (323) 538-0608, or connect through live chat on our website. We will also review this internally to help prevent similar issues from happening in the future.
Wonderful and stress free!
I just started the beginning stages of wedding planning, and I was able to get 10 FREE swatches from Birdy Grey. They shipped within a couple days of purchase and the samples were so pretty! Definitely will be purchasing my bridesmaid dresses from this site! Thank you Birdy Grey!
February 28, 2026
The swatches are perfect!
February 28, 2026
Reply from Birdy Grey
Yay! Happy we could help.
Love The Suit & Experience
Suit is very stylish, well made, and very easy to navigate the fitting documentation steps. User friendly process.
February 23, 2026
Reply from Birdy Grey
We’re so glad the process felt seamless and the suit hit the mark! ✨
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