Birmingham City Council Reviews 

Im sick of hitting major pot holes all around the northfield Birmingham area, these holes are massive and these holes are in nearly every road u go down its no joke, its causing the traffic to go slower and its causing major delays at all times of the day/night, Birmingham city council do not repair nothink nowadays, i always see tempory traffic lights but never see any workers, thats Birmingham council for you.. but we get charged mega for road tax but no one is fixing the roads its appalling..

Having never driven to Birmingham before in my life I was unaware that I needed to Clean air Zone charges (£9 per day). I drove to Birmingham centre and parked my car in a multistorey to catch a train to Edinburgh came back drove home. I paid a £60 fine for the way in and appealed against the second for the way out (on the grounds that it was the same journey). Birmingham City Council kindly turned this into a £120 fine. From what should have been an £18 charge it turned into £180. With my £52 parking fee (JustPark didn't warn me), 3 days parking turned into £232...thanks Birmingham I won't be visiting again.

I spoke to Barbara Dring and it was very unpleasant. I was complaining about something and she asked where I'm from with a strange demeanour and then proceeded to call me something that wasn't very nice. Phoning to get help but then met with this behaviour wasn't great.

This is a council targeting non-local drivers with a penalty system designed to extract money, not improve air quality.

Upon leaving and following the SatNav and getting confused by the multiple lanes and poor directional signage, it seems, unknown to me that i had triggered one of their stealth tax cameras!

That should have been just £8 but of course, that BCC don't want you to know you triggered their toll system, so they just wait for that amount to grow to £60 before they tell you. Then that figure becomes £120 if you happened to be away on work things for several weeks!

What a disgusting policy this is!

Tried to report illegal activities by an landlord, birmingham citY council redpinses are "ZERO" there phone lines are never answered, they do not answer their emails,u eae a phone message and no get back to you, their web site is floored as it will not even accept simple post codes. retrain the lot of them or remove their pensions at Birmingham city for incompenentance and allow the city to turn into a lawless society abuse whilst in public office. When it comes to Birmingham City collecting fines, they are very smart, but when it comes to law, they are non-existent! no response for over 2 months and no complaints department inactive. Paying council tsx and tac for a non existence in council services!!

Private Rented Sector Licensing
Birmingham City Council

birmingham city council are awful i have an housing officer coming to see me on 26 of febaury i hear his a bully so i rang them and asked for some one else guess what they did no such thing instead i have to meet a bulley they know i dont to meet him how ever i have heard awful stuff about this man yet they are still sending him around what kind of council black mails you he has threant my tenancy if he cant call i could loose my roof

!im disabled and i was treated very badly today,having just got back from holiiay,i had to do a food shop,so went in the snow,worried id slip and fall on the black ice,as i was walking i noticed some council workers by tescos ,doing some work,i needed some help,so i thought id ask the guy in a yellow jacket,that had his name on the back Andrew!all the others had a orange jackets and were working,he was diffrent and had a yellow jacket,i stopped to ask him for help,he was so rude,he didnt bother looking at me,he was on his mobile phone turned his back and no he was busy,yes on his mobile,he could of said hed get one of his collegues to help,instead of turning his back,and refused to help a 72 year old with difficulties to help,im so annoyed,iv lived in birmingham for 28years,iv never had that,about 4pm ,birmingham new street,by Tescos,theirs busy and just plain rude,i shouldnt of been spoken to by him like that,so i told him id report him!so here i am putting what happend down,i hope city council reads this and contacts me it is not acceptable!the i also have his photo,tempted to put it up for all to see,dont talk to senior citizens in such a rude manner

What a rip off !!!!!!!!!!!
So Birmingham City Council claim to supply ''affordable housing''...what a joke !!!!!!!!!!
I recently viewed properties to rent, 1 bed flats to be precise on their website..you'd be much better off as a working person to buy ,as most of their properties are £128.00 a WEEK. WORKS OUT TO ABOUT £512.00 A MONTH !!!!!!! A MORTGAGE WOULD PROBABLY COST HALF THAT AMOUNT !!!

Try telling that is affordale to a working person who DOESN'T
claim benefits that that is affordable for someone on
minimum wage !!!

minimum wage.

His name is abdul hak ouonna TmAAKOA shit customer service they not to help the people they want Thier to pay especially those people they came to distroy England so I wrote his name he shouldn't be there he should be faired from the work I have been with Birmingham city council for so many years but this one is shit

Compared to sandwell council this is a saint of a council

Negligence, dumb and discriminatory.
About to get sued for their gross actions too. Maybe they will listen then. Scum bags the lot of them.

Would give zero stars if I could.
I was sent a summons and then liability order for council tax when I pay OVER the prescribed amount every month. I contacted them on receipt of the summons and over a month later I still had no response until I got the liability order. It’s almost impossible to get through to an actual person on the phone. I finally did after an hour on hold for them to tell me my emails were in a queue and just to wait for them to be answered and that they wouldn’t remove costs.
I am being treated like some sort of criminal for no reason, I pay every month. It makes no sense and will be costing them even more money. The administration is appalling.

Birmingham Council are discriminating and nearly got me kicked out of my home all to do with a rent increase that it took them six months to deal with… I am a transsexual and Birmingham Council keep discriminating against me calling you Mr. And Sir During phone calls. and then laughing down the phone at me I filed today with my rent increase for housing benefit which I find them guilty and then while trying to complain about their behaviour they have us two tier complaint system which stage one they thoroughly denied and then stage two they would not let me make a stage two complaint and their way of dealing with me is to keep cutting me off the phone. Birmingham council is a disgrace and trans phobic. They simply are not bothered so this is my way of getting back at them to complain about them in Trust pilot.

The council tax department is utterly incompetent. I haven't lived in Birmingham for over 16 months, and I'm still being issued a bill for an account that was confirmed to be closed over the phone in August 2024. Any attempts to sort it have fallen upon deaf ears.

Absolutely the worst money grabbing overpaid bunch of wasters I've ever had dealings with!!!
Fines for everyone, paid council tax for what? They don't empty rubbish, police never turn up, god forbid I should have a fire!!! Waiting an hour on the phone when you call only to get rude staff that hang up on you!! Disgusting! And the amount of fines for people not seeing the tiny CAZ signs is astronomical! I've just seen the freedom of information letter...

They are telling me my call is important. Is that why so far they have kept me on the phone for and hour an 13 minutes.

I would like to say thank you to Steve & Jason who try their best to keep our area tidy and free of rubbish- almost Impossible with some people. Both of these workers are always pleasant/helpful. All the best lads.

Scummy little council tearing down great British flags and leaving certain ones up. Then when you ask them about it directly run away and hide, jokers

Your just a disgrace, that's all I've got to say

I had a deeply unpleasant and offensive experience in this shop. As a Black woman, I was treated with open disrespect and hostility by the owner, who I believe acted in a discriminatory and racist manner. His attitude was completely disgusting—dismissive, rude, and clearly biased.

There was no reason for how I was spoken to or treated, other than prejudice. No one should have to deal with that kind of treatment when simply trying to shop.

I strongly advise other Black people—and anyone who values respectful customer service—to avoid this shop. The way I was treated made it painfully clear that I was not welcome, and no one deserves to be made to feel that way.