Just a very good response to the requested delivery date. On time delivery by Royal Mail. The promised 10% discount was implemented. Oh, and it’s a lovely jumper!
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Ordered three pairs of trousers, delivery swift with no complaints. However, trying to return an item is problematic. Phone no provided is not answered. No email address despite return policy sayi... See more
Company replied
Birtchnells have supplied my company with branded work-wear for many years now. The quality and service delivery are excellent and i would highly recommend them. They have also sold me suits, shirts... See more
I originally wrote a bad review due to discount codes not working on the Birtchnells website, this was addressed by Tony Clark and a few personal phone calls later, my product was back ordered and the... See more
Company replied
Company details
Written by the company
Birtchnells was established in 1938 trading on the high street in Berkhamsted and soon after in Princes Risborough, with 84 years trading on the hight street Birtchnells is now trading online. Birtchnells have put together the best quality menswear from the UK and Europe, delivered directly to your door. Our emphasis is on quality, and we are very proud of the range of products we can offer. All our products are personally vetted by us, so that we can be sure of offering our discerning customers the best possible products and services, at great Internet prices. We offer FREE DELIVERY on ALL UK (including the Channel Islands) orders valued at £75 or more. FREE RETURNS on non sale items.
Contact info
2 Moss Road, WD25 0EN, Watford, United Kingdom
- 01923 442956
- sales@birtchnells.co.uk
- birtchnells.co.uk
4.1
Great
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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No problems
Ordered and item delivered - no problems, very straightforward transaction. Who could ask for more?
October 7, 2022
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Always helpful and it’s great to be…
Always helpful and it’s great to be able to get Culture Centaur shirts! They are so hard to find.
September 22, 2022
As always the service and products are…
As always the service and products are first class. I have been a customer for 30 years and never had anything but ***** treatment.
Thank you Tony
September 14, 2022
I always get good service from…
I always get good service from Birtchnells. My go-to trouser service.
September 27, 2022
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Great service and delivered on time
Great service and delivered on time.
Thank you
Regards
Andrew
August 31, 2022
I recommend this retailer!
Good garments at fair prices. An extensive range. Refreshing to find an retailer with many regular/classic fit items. My order was delivered promptly. All in all, I am a very satisfied customer.
August 4, 2022
Top quality & Expertise
Top quality, service is top class. I would not go anywhere else for my business
Tony is at the top of his game
July 27, 2022
Unprompted review
Helped throughout the process for our…
Helped throughout the process for our 1st order. We asked for a high quality workwear and that's exactly what we got.
Andy / Operations Manager
Abbingley Ltd
July 22, 2022
Unprompted review
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Quality embroidery
Excellent service, we are overjoyed with the quality embroidery on our new branded jackets! Thank you!
July 18, 2022
Unprompted review
First rate service
First rate service, with helpful staff. Have recommended Birtchnells tomy neighbour !!
July 15, 2022
Great service work tops great quality…
Great service work tops great quality highly recommended
July 7, 2022
Unprompted review
Will use again
June 28, 2022
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Items shipped promptly but Royal Mail…
Items shipped promptly but Royal Mail took 13 days to deliver.
June 22, 2022
Excellent service
Excellent service
Brilliant shopping experience
Great customer communication!!!
June 20, 2022
Prompt dispatch at a great price- thanks
June 14, 2022
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A satisfied customer
Very good price for quality items with excellent fast delivery.
A satisfied customer.
May 24, 2022
Great quality wool jumper and socks at…
Great quality wool jumper and socks at very reasonable price.
May 23, 2022
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