Birtchnells Reviews 

173
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just a very good response to the requested delivery date. On time delivery by Royal Mail. The promised 10% discount was implemented. Oh, and it’s a lovely jumper!

Rated 1 out of 5 stars

Ordered three pairs of trousers, delivery swift with no complaints. However, trying to return an item is problematic. Phone no provided is not answered. No email address despite return policy sayi... See more

Company replied

Rated 5 out of 5 stars

Birtchnells have supplied my company with branded work-wear for many years now. The quality and service delivery are excellent and i would highly recommend them. They have also sold me suits, shirts... See more

Rated 5 out of 5 stars

I originally wrote a bad review due to discount codes not working on the Birtchnells website, this was addressed by Tony Clark and a few personal phone calls later, my product was back ordered and the... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Birtchnells was established in 1938 trading on the high street in Berkhamsted and soon after in Princes Risborough, with 84 years trading on the hight street Birtchnells is now trading online. Birtchnells have put together the best quality menswear from the UK and Europe, delivered directly to your door. Our emphasis is on quality, and we are very proud of the range of products we can offer. All our products are personally vetted by us, so that we can be sure of offering our discerning customers the best possible products and services, at great Internet prices. We offer FREE DELIVERY on ALL UK (including the Channel Islands) orders valued at £75 or more. FREE RETURNS on non sale items.


Contact info

4.1

Great

TrustScore 4 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(173)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

We have been really impressed with…

We have been really impressed with Birtchnells, Tony provided us with samples of the clothing before we placed our uniform order which was great. We are more than happy with the uniform and logos. We would recommend them.

April 27, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

I found Birtchnells online whilst…a suit.

I found Birtchnells online whilst looking for a suit.
Found the suit and dealt Tony who was just so helpful and very knowledgeable about the sizes and fit ect and went out of his way to order in the correct size.
I can highly recommend and will use again.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great local company

Great local company. Tony sorted me out with a great suit, with some alterations, extremely quickly. Professional and fast. Don't waste time at the shops, just call these guys.

April 21, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, Tony was incredibly helpful in picking my suit and it was tailored brilliantly. Looked great on the big day!

March 6, 2022
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Tony is the consummate professional

Tony is the consummate professional. He found exactly the suit I wanted, brought 2 different sizings to try, speedily arranged the alterations against a challenging deadline and delivered, so that I had it in time for an important family event. I can't see me going anywhere else for formal attire in the future. Many thanks, Birtchnells!

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

`Tony Clark from Birtchnells was lovely…

`Tony Clark from Birtchnells was lovely to work with. Very professional, kept to his promise of delivery as we were in a hurry for the product for a photo shoot.I will be using him again, in fact I have some quotes due in from him shortly.

October 12, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look