Just a very good response to the requested delivery date. On time delivery by Royal Mail. The promised 10% discount was implemented. Oh, and it’s a lovely jumper!
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Ordered three pairs of trousers, delivery swift with no complaints. However, trying to return an item is problematic. Phone no provided is not answered. No email address despite return policy sayi... See more
Company replied
Birtchnells have supplied my company with branded work-wear for many years now. The quality and service delivery are excellent and i would highly recommend them. They have also sold me suits, shirts... See more
I originally wrote a bad review due to discount codes not working on the Birtchnells website, this was addressed by Tony Clark and a few personal phone calls later, my product was back ordered and the... See more
Company replied
Company details
Written by the company
Birtchnells was established in 1938 trading on the high street in Berkhamsted and soon after in Princes Risborough, with 84 years trading on the hight street Birtchnells is now trading online. Birtchnells have put together the best quality menswear from the UK and Europe, delivered directly to your door. Our emphasis is on quality, and we are very proud of the range of products we can offer. All our products are personally vetted by us, so that we can be sure of offering our discerning customers the best possible products and services, at great Internet prices. We offer FREE DELIVERY on ALL UK (including the Channel Islands) orders valued at £75 or more. FREE RETURNS on non sale items.
Contact info
2 Moss Road, WD25 0EN, Watford, United Kingdom
- 01923 442956
- sales@birtchnells.co.uk
- birtchnells.co.uk
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Replied to 100% of negative reviews
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Fantastic Service!
Great quality clothes backed with a speedy top quality service.
Quality and Service
Excellent quality in menswear and the professionalism of the service provided is of the highest standard. You will be looked after and provided with the right fit to the standard that suits you.
Excellent service!
Amazing customer service from Tony and also reasonably priced!
Great service and quality products
Birtchnells provides a great service and quality products. Also the advice and knowledge of the owner Tony is second to none.
Great togs. Great value. Great fit.
The quality of the trousers and jackets have been really good.
I've just ordered another two pairs of chinos.
Excellent Work Wear Tops for our Maintenance Team
Speedy delivery and an excellent service.
The tops were good quality and hard wearing.
Quality!
Excellent & reliable, a company that delivers high quality goods.
Professionally Advised from start to finish. The stress of design and colour and size of logos etc was not something I had to deal with Birtchnells tool over the whole order constantly putting ideas across to me before deciding on final product.
Brilliant service in your own home!
Brilliant service in your own home! what could be better? Perfect for those busy professionals who don't have time to go out shopping at weekends. Tony did the suits for our wedding and does great casual wear too. Can't recommend him highly enough.
A great service and extremely high quality products!
Tony has been great and we cannot thank him enough for all his assistance and the efficient and speedy service that we receive - thank you!
Excellent as usual
Have used Birtchnells previously and will use again without reservation.
Good value knitwear in the sale
Quality knitwear at sale prices represented good value for money.
Excellent service and very good products
I ordered two hats for the winter. These were of good quality, reasonably priced and sent to me top speed. I am very pleased with this transaction
Terrific
Very helpful and knowledgeable advice on the phone, friendly service would most definetly recommend them
God Quality for God Price
Very satisfied with your quality,order responce and everything for that matter .Untill next time.
High Quality Mens Clothing
The range of mens clothing marketed by Birtchnells is clearly carefully chosen. I have been consistently very pleased with the style and quality of the clothing which I have purchased. The personal service is second to none. Keep it up!
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