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BisectHosting Reviews 25,921

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 7,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being super helpful, efficient, and friendly, often highlighting their quick responses and effective solutions to issues. The customer service is frequently described as top-notch and amazing, with many appreciating the personalized assistance and the ability of agents to resolve complex problems quickly. Reviewers also commend the service for its speed and efficiency, noting that issues are often resolved within minutes, and the user experience is smooth and easy to understand, even for those new to server hosting. However, some customers also noted occasional issues with server performance, experiencing lag or stuttering when multiple players or numerous plugins were active, which impacted their gameplay. Additionally, a few people mentioned that joining the server could take a long time, sometimes leading to initial connection failures for some players.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

People report positive experiences with customer service, consistently describing it as amazing, fast,... See more

Service

Clients share positive opinions on service, consistently praising the amazing, fast, friendly, and helpful... See more

User experience

Customers had positive experiences with user experience, finding the overall process smooth, easy to... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in... See more

Company replied

Rated 5 out of 5 stars

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for... See more

Company replied

Rated 5 out of 5 stars

This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough... See more

Company replied

Rated 5 out of 5 stars

The product is great. The web UI for interacting with the container file system and config files is a very premium touch. For our use case, we need crazy single-thread performance and server CPUs... See more

Company replied


Company details

  1. #18 of 105 best companies in Gaming service Provider
  2. #6 of 60 best companies in Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Rated 5 out of 5 stars

(£20 10GB) Service was very good

(£20 a month for 10GB) Server was good quality over the months, over many months only once where the servers were down and inaccessible (time lost was reimbursed), and maybe a handful of times where it crashed/lagged without reason, this was mainly applicable while I used it for the MC server.
The server used seemed to have issues with heavily modded space engineers, but the staff were happy to help, the issue wasn't identified, but likely wasn't server side issues specifically, more likely a conflict with the choice of mods.
Stopped using for personal reasons; not relevant to the experience.
Would use their services again.

July 5, 2025
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Reply from BisectHosting

Hey Cameron,

Really appreciate you sharing such detailed feedback. Glad to hear the server performed well for you over such a long period overall, especially with Minecraft, and that the rare downtime situations were handled properly with reimbursement.

We also appreciate your understanding regarding the heavily modded Space Engineers setup. Those kinds of mod combinations can definitely get unpredictable, but it’s great to hear the team stayed helpful while troubleshooting things with you.

Even though you stopped using the service for personal reasons, it means a lot to hear you’d consider coming back again in the future.

Rated 5 out of 5 stars

Ehryn was awesome

Ehryn was awesome! Thanks for the help!

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Shanna,

Really appreciate you sharing this. Glad to hear Ehryn was able to help out and make things a great experience for you.

We’ll make sure they see your shoutout, and thanks for the kind words!

Rated 5 out of 5 stars

verification request

I submitted a verification request and Ehryn S was very helpful! It's great to see such a competent and welcoming staff.

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Lucas,

Really appreciate you sharing this. Glad to hear Ehryn S was able to help with your verification request and make the process feel smooth and welcoming.

It’s great knowing the support experience left such a positive impression, and we’ll make sure they see your kind words!

Rated 5 out of 5 stars

Great customer service

I needed help with adding a modpack, and their customer service team was great! They responded within a few minutes, and answered all of my questions! :D Thank you Paige!

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Lillianna,

Really appreciate you sharing this. Glad to hear the team was able to help you get your modpack set up quickly and answer all your questions without any hassle.

Big shoutout to Paige for the fast and friendly support, we’ll make sure she sees your kind words. Always happy to help whenever you need us again!

Rated 4 out of 5 stars

The service works well

The service works well, but the UI is a bit confusing to navigate and it's on the expensive side

May 17, 2026
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Reply from BisectHosting

Hey there,

Really appreciate you sharing this. Glad to hear the service itself has been working well for you overall.

We also hear your feedback on the UI feeling a bit confusing and the pricing being on the higher side, that kind of input is really valuable and helps us improve the experience going forward. If you need any guidance navigating things, feel free to reach out to support and they’ll be happy to walk you through it.

Thanks for taking the time to leave this!

Rated 5 out of 5 stars

i had some trouble with my tmod server…

i had some trouble with my tmod server and 🐨 Ehryn 🐨 instantly responeded and solved it immedietly

May 21, 2026
Unprompted review
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Reply from BisectHosting

Hey Drewbea,

Really appreciate you sharing this. Sorry to hear you ran into trouble with your tMod server, but it’s great to hear Ehryn was able to jump in quickly and get everything resolved right away.

We’re glad it was sorted so fast, and we’ll make sure they see your shoutout!

Rated 5 out of 5 stars

Ehryn is the absolute BEST

Ehryn is the absolute BEST. Thank you so much for the insanely fast help and troubleshooting. Ehryn is a LEGEND. Love and STAN her. THANK YOU SO MUCH Ehryn.

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Nick,

Really appreciate you sharing this. Sounds like Ehryn really went above and beyond with fast troubleshooting and got everything sorted for you quickly.

We’ll make sure they see your legendary shoutout. Glad everything worked out so smoothly, and thanks for taking the time to leave this!

Rated 5 out of 5 stars

fast problem fixes and great to talk to…

fast problem fixes and great to talk to for getting help with any and all server questions

May 22, 2026
Unprompted review
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Reply from BisectHosting

Hey Wiseowl,

Really appreciate you sharing this. Glad to hear you’ve had quick problem fixes and found the team easy to talk to when sorting out your server questions.

It’s great knowing support has been helpful across the board for you, and we’re always here if you need anything else.

Rated 5 out of 5 stars

Reliable

Good service, great customization and a lot of options

May 17, 2026
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Reply from BisectHosting

Hey Yael,

Really appreciate you sharing this. Glad to hear you’ve been enjoying the service, customization options, and overall flexibility available.

It’s great knowing the experience has been reliable for you, and thanks for taking the time to leave this!

Rated 5 out of 5 stars

The customer support is very quick and…

The customer support is very quick and responsive.

May 21, 2026
Unprompted review
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Reply from BisectHosting

Hey Gage,

Really appreciate you sharing this. Glad to hear the customer support team has been quick and responsive whenever you’ve needed help.

We’re happy everything’s been going smoothly for you so far!

Rated 5 out of 5 stars

Very fast replies and wonderful help

Very fast replies and wonderful help, Jakob K truly magnificent!

May 21, 2026
Unprompted review
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Reply from BisectHosting

Hey Ven,

Really appreciate you sharing this. Great to hear you received fast replies and helpful support throughout your experience.

Huge shoutout to Jakob K as well, we’ll make sure he sees your kind words. Glad everything was sorted smoothly for you!

Rated 5 out of 5 stars

amazing server hosting with no lag or…

amazing server hosting with no lag or issues

May 19, 2026
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Reply from BisectHosting

Hey LK,

Really appreciate you sharing this. Great to hear your server has been running smoothly with no lag or issues, that’s exactly the experience we aim to provide.

Glad everything’s been working great for you so far!

Rated 5 out of 5 stars

Incredible human support, great service!

Shoutout to Kitt (sorry if it's not exactly your name, I forgot lol) for an amazing pre-purchase support and customer service that made me buy the Vintage Story server pack. The server is working great! Leagues better than my previous provider.

May 21, 2026
Unprompted review
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Reply from BisectHosting

Hey Weber,

Really appreciate you sharing this. Huge shoutout to Kitt for helping make the setup process smooth before you even purchased the server, that kind of support really matters.

We’re glad your Vintage Story server is running great and that the experience has been such a big improvement over your previous provider.

Thanks again for the kind words, and we hope you keep having a great time with your server!

Rated 5 out of 5 stars

Quick, Helpful

I was helped by Jake through customer support. Quick reply and very reliable, he shared clear instructions and was efficient to resolve my issue! :D

May 21, 2026
Unprompted review
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Reply from BisectHosting

Thank you for the kind words, David! We're glad Jake was able to provide quick, reliable support and clear instructions to get your issue resolved efficiently. We'll be sure to share your feedback with him!

Rated 5 out of 5 stars

nova is the best

May 21, 2026
Unprompted review
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Reply from BisectHosting

Hey Justin,

Really appreciate you sharing this. Glad to hear Nova was able to help out and make things a smooth experience for you.

We’ll make sure Nova sees your shoutout. Always happy to know things are working well on your end!

Rated 5 out of 5 stars

Had a problem with a different server…

Had a problem with a different server hosting service (modrinth) tried transfering server to bisect couldnt figure it out but customer support comepltely fixed my world

May 20, 2026
Unprompted review
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Reply from BisectHosting

Hey Sean,

Really appreciate you sharing this. Sorry to hear the transfer gave you a bit of trouble at first, but it’s great to hear the support team was able to step in and get your world fully sorted and working as intended.

Glad everything got fixed up in the end and you’re up and running smoothly!

Rated 5 out of 5 stars

Informative and Fast Support!

Extremely fast replies and personally helping me with my issue providing screenshots and showing me how to fix the issue, giving detailed and informative replies to my questions and personally checking my panel and console to see what is going wrong both with the mods and the actual server. A 10/10 hosting platform and amazing service for both modded and unmodded servers!

May 20, 2026
Unprompted review
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Reply from BisectHosting

Hey Josh,

Really appreciate you sharing this. Glad to hear the support team was able to help you quickly and clearly, and even walk you through the issue step by step.

It’s great they could check things with you and get both the mods and server sorted out. Happy to hear everything’s working well for you!

Rated 5 out of 5 stars

I create content for YouTube so I…

I create content for YouTube so I wouldn’t even be able to do what I love without them. I’ve used other providers before but this one has been the best by far ! It’s easy to use , there’s a chat if u need help with something , and all the mods answer very quickly . I have never had any issues with my server , it’s constantly running smooth. I mainly use them for Minecraft but they have a lot of options . Definitely need to give a try if you need a server!

May 19, 2026
Unprompted review
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Reply from BisectHosting

Hey TheRealRaidenn,

Really appreciate you sharing this. It’s awesome to hear the server has been such a reliable part of helping you create content for YouTube.

We’re glad everything has been running smoothly for you and that the setup, support chat, and quick responses from the team have made things easy to manage. It’s also great to hear we’ve stood out compared to other providers you’ve used before.

Wishing you the best with your content creation, and we’re happy to be part of the journey!

Rated 5 out of 5 stars

The product is great

The product is great. The web UI for interacting with the container file system and config files is a very premium touch.

For our use case, we need crazy single-thread performance and server CPUs just aren't going to hit that, but this is not a fault of Bisect. I've had the same problem with other cloud providers.

Would easily recommend this service for any game server. Had all the features I needed or thought I might eventually need.

May 18, 2026
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Reply from BisectHosting

Hey Mark,

Really appreciate you sharing this. Great to hear you’ve been enjoying the product and that the web UI for managing files and configs stood out to you.

We also appreciate your honest feedback regarding single-thread performance, and we’re glad the service still had all the features you needed for your setup.

Thanks again for the recommendation and for sharing your experience with us.

Rated 5 out of 5 stars

I love Josh W

Josh W was an AMAZING help in setting up our server, and gave quick and clear instructions to help everything get set up. He was also very nice and immediately made me feel comfortable and safe in his hands :] Thank you Josh !!!!!!

May 20, 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the kind words, Mallory! We’re thrilled to hear Josh W was able to make the setup process smooth and comfortable for you. Providing quick, clear support while making our customers feel confident and welcomed is exactly what we strive for. We’ll be sure to pass your awesome feedback along to Josh. Enjoy your server, and thank you again for choosing us!

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