Bitofgold Reviews 2,389

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers had a great experience with this company. Customers frequently praise the website for its user-friendly interface and enjoyable games, often highlighting the positive overall user experience. Many people appreciate the excellent customer service, noting the helpfulness and attentiveness of the support team, which contributes to a satisfying experience. However, some customers also mentioned concerns regarding the payment process, specifically the withdrawal times, which can sometimes be inconsistent or slow. Reviewers occasionally experienced delays in receiving their winnings, with response times for these issues varying.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the fast deposits and quick payouts, with... See more

Website

Users describe positive interactions with the website, often calling it the best online casino they've used.... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the quick response times and... See more

User experience

Consumers generally find the user experience to be positive, highlighting seamless sign-up and quick... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like after making a deposit you can open a treasure chest to win coupon codes and up to $10 freeplay , this is the only site that offers this promotion. They have fast deposits but there withdrawals... See more

Rated 4 out of 5 stars

In my experience of Bitofgold.cc it has its ups and downs just like any other online casino but I've always had good customer service from Bitofgold.cc.

Rated 4 out of 5 stars

Thumbs up! Always fun to play, and win. I only wish that they would process the withdrawals a little faster. Like I would even pay extra for them to do it in a timely manner, maybe take a deduction... See more


Company details

  1. Casino

Written by the company

BitofGold is an online crypto casino platform that offers you exceptional gaming titles where you can play and win real money. There are more than 300+ interactive online casino games you can try on BitofGold, and all of them are optimized for both desktop and mobile devices.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

What went wrong is that I'm not getting…

What went wrong is that I'm not getting my winning's because I won from collecting the dollar bonus and haven't made a deposit lately. I've made previous deposits before but it's been awhile since I haven't been winning so I decided to just play that dollar bonus hoping to make something put of nothing. Now that I actually won $110 BitOfGold declines my request. To people that says BitOfGold is great read this review and stop giving then your money. Stay away from this site.

December 8, 2024
Unprompted review
Rated 1 out of 5 stars

This is hands down the worst experience…

This is hands down the worst experience I've had with a casino they dicked me around for over 24 hours about the bonuses that they promise then they didn't give me any of the bonuses even though I spend like $80 they didn't give me the first deposit bonus they didn't give me the second deposit bonus then they would not refuse to show proof that they did but said they did but couldn't show any receipts of doing so then they gave me a $5 bonus for posting on Instagram however you have to have $10 to be able to transfer any money out so they did that all intentionally now they just won't respond do not stay away go with this predator they are a predator and they will steal your money they still over $80 for me today

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Excuses and highway robbery. Steer clear!

Sadly this is not the first time they have simply refused to send my withdrawal. It has been days and no end in sight unfortunately, although every time I ask customer service they give me a completely different reason every time as to why I don't have my funds yet. The supervisor, high volume of withdrawals to process, it's normal procedure, are just to name a few... However I was told when I first made the withdrawal it would be 24 hrs. Still not paid and it's been almost a week. The other reviews on here have got to be made up because I know of two other people who suffered the same mistreatment as myself at this casino and I am just not sure where these people are really playing at? It's not here, I assure you. Steer clear of this seedy little joint, or lose your money and maybe your mind.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great platforms

Great platforms, quick deposits, and withdrawals, chat support friendly. Fast friendly and convenient. Overall amazing platform to enjoy casino gaming

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Good support team

I haven't played here but I know a lot of people that do. So far the support team has been awesome responding to inquiries very fast and efficiently. That alone is 50%of what makes a site worth going back to.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Superlative service

I am very satisfied with the service I received from bit of gold agents. I was experiencing complications, but it was resolved very easily. I recommend bit of gold to everyone you will not be disappointed. The agents are very attentive and will take care of any issues you might have Franklin deserves high praise. I love his service.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Love the gold family

This company has truly amazed me in more ways than one. They treat their customers like family with respect patience and care. I do not regret it one bit being a part or the gold family. Quick withdrawal as well. Don't have to wait those few ugly days to get your money. You get it back as quick as you put it in

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Everything did the way the responded…

Everything did the way the responded when I would chat with them they answered my questions quick professionally sincere honest the only problem I have really and it’s little I don’t have litecoin so I use bitcoin but I am gonna correct myself I forgot my PayPal has litecoin but if I’m correct u have to get it through Doge coin I downloaded that app on my phone but it broke so I use my moms phone all my info is stored on that phone it would be nice if I can use my PayPal for litecoin and I wish could get withdraws quicker but I’m still satisfied and grateful and appreciate everything also would love it even on free play could withdraw more than just 25 but I will get myself to be able to one day I’m still happy and grateful for whatever I get I wanna thank y’all so much for being understanding polite cause as a server I know you can’t satisfy everyone but keep up the good work

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

You can win at bit of gold

You can win at bit of gold! They give great bonuses too. My new favorite online casino. Can’t wait to get my winnings so I can play some more with them!

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

They took my winnings twice and claimed…

They took my winnings twice and claimed they paid me I called emailed and asked for transaction hash to find my money and the refused to give it to me. They're really good in the beginning. I can never get a answer to what happened to my winningsi do not recommend this site they will take ur money

October 25, 2024
Unprompted review

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