I tried Let Me Be Protein and the results were amazing! My client hair became smooth, shiny, and frizz-free from the first use. The application was easy and there was no strong smell, which I rea... See more
Company replied
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See what reviewers are saying
Don't buy this product. Unfortunately, the product I received has serious issues that make it unsafe to use: The jar arrived already open with no protective seal. The product looks par... See more
Company replied
I was a bit hesitant about shopping on an unfamiliar website, but gave it a try anyway. I purchased Felps Nanoplastia. Everything went smoothly. I received tracking information for my parcel (UPS) and... See more
Company replied
Great products will be definitely ordering again. If you use the keratin treatment make sure that you also ordered the Reconstruction products and apply straight after you rinse the Keratin. A... See more
Company replied
3.8
Great
297 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product second to none
Excellent the hair got immediately smooth and shiny.
November 20, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Bkeratin UK Team
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Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
My lid was broken one of the bottle
November 5, 2023
Reply from Bkeratin
Hello Karyna,
First of all, we apologize for this. We pack the products well, but from the moment we ship them we have no control over how they will be handled, as transportation is the sole responsibility of the carrier.
We are at your disposal.
BkeratinUK Team.
Excellent
The product arrived quickly and was nicely packed. I’m very happy with the communication from the seller.
October 12, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Best products for hair
Great products, I use it in the past as well, so I know the quality makes the difference on market ❤️
I have been receiving late but the products worth it to wait and in top of it receive a gift as apology for being late!
I highly recommend the products 🙌
September 29, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
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Always happy well worth it
September 8, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Ughh
Ugh, wouldn’t order this if you have type 4 hair hasn’t done anything really dissatisfied as I waited a couple of weeks for it to arrive..
August 30, 2023
Reply from Bkeratin
Hello Monique, how are you?
First of all, I'm sorry you didn't get the expected result.
Was the process done by a professional? We always recommend that it be applied by a professional to get the best result.
We'd be happy to try to help you find a product that really brings the results you're looking for!
Once again, I'm sorry for this and I'm happy to answer any further questions you may have!
Best regards,
Rafaela G.
I have been waiting for the order for…
I have been waiting for the order for 20 days and it hasn't arrived yet.
August 30, 2023
Reply from Bkeratin
Hello, Ion! How are you?
As I informed you by email, the carrier couldn't find you at the address after three delivery attempts, in this case you need to contact them to arrange a new delivery attempt.
I've sent you all the contact details by email!
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
Excellent very good product
August 16, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
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Great service
The product is great, the delivery was fast. Loved the experience, will certainly buy again!
August 15, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Good in response
I had problems. I mailed to customer service. They solved my problem kindly
September 4, 2023
Unprompted review
Reply from Bkeratin
Hello Ghazal, how are you?
Thank you so much for your feedback!
We're happy that your problem was resolved in the best possible way!
If you have any further questions, we remain at your disposal!
Best regards,
Rafaela G.
Perfect
I really liked the job and it’s smells good I recommend evey who want his hair smooth an shine
August 3, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Great experience
Great experience, I ordered and received the product on the day expected. I got emails and messages about it.
A very good experience.
July 20, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
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Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Excellent service
Excellent service, manages to follow the entire process from my purchase to the arrival at my home. the products arrived well packaged and intact. I will definitely buy from Bkeratin again.
May 30, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
it's AMAZING :)
May 14, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
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Reply from Bkeratin
Hello, Svetlana! How are you?
Regarding the shipping time, it takes approximately 5 to 7 business days, as indicated on the website.
We checked here and the order was delivered on May 23rd, within the estimated time.
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
Satisfied with the product
May 19, 2023
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Reply from Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
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