Baseball Lifestyle 101 Reviews 186

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items are well-made and durable. Many consumers highlight the outstanding customer service, describing it as top-notch, responsive, and extremely helpful. People appreciate the quick response times and the ease with which issues are resolved, often mentioning that the company goes above and beyond to ensure satisfaction. However, some customers were dissatisfied with aspects of their orders, particularly regarding sizing inconsistencies where items ran larger or smaller than expected. A few other people also felt that the quality of some products, like shirts, had decreased, becoming thin or see-through. Additionally, some reviewers experienced significant delays in receiving their orders, with some reporting unfulfilled orders and a lack of communication or responsiveness to their inquiries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality of... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, responsiveness,... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the easy ordering process and... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the quick and immediate... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting top-notch clothing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My Grandson loves the designs and we have ordered about 5 sets (shorts + tee) The last order for the limited edition NERF set the sizing was not the same as the prior sets. Shorts ran larger even t... See more

Company replied

Rated 5 out of 5 stars

The items I ordered were all as advertised and extremely high quality. I had one small issue with one of the tmitems and emailed the company late on a Friday. They got back to me within a few hours ov... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I accidentally ordered adult medium instead of youth medium on a couple of items. When I tried to exchange them, I couldn’t select the youth sizes, so I contacted customer service. They w... See more

Company replied

Rated 5 out of 5 stars

My sons love every item they have ever gotten from baseball lifestyle. From bathing suit shorts, shorts and short outfits and hoodies. Customer service is top notch. The response is always fast and t... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

We had an issue with an item being out…

We had an issue with an item being out of stock after ordering and they made it right with reimbursement and a percentage off on my next purchase. They were extremely timely and the customer service was excellent. 10/10 recommend.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service

I was having trouble using bc a discount code for my recent order. I reached out to customer service and they were more than helpful. They made sure that the discount code worked and also made sure that I received a free holiday box with my order. My kids love the baseball lifestyle 101 brand and I am glad their team is so wonderful and works with their customers to ensure satisfaction.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

They have been nothing short of great…

They have been nothing short of great over the last few months. They had some minor mistakes with a few orders and have gone above and beyond to make them right! The quality of their products are top notch!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

- Customer Service Team has been Wonderful!

Love the customer service I have received with Baseball 101 , for several gift orders, during 2025!!! We just discovered the brand and are loving everything! The entire family has been SO very happy with the quality of the BL101 products - shorts, tees, hoodies, sweatpants! We have had help from customer service a couple times and they have been fantastic! - Angela

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service experience

Love baseball 101! My son loves the clothing and i think everything we ordered has been very high quality. I recently had an issue where the gift box for spending a certain amount was not included- i emailed them and they fixed it within a day. Very happy and will order again

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for correcting my mistake of…

Thank you for correcting my mistake of using the wrong shipping address … this purchase is a Christmas gift for my 2 baseball playing grandsons and I’m excited to see their faces when they get it ❤️ thank you again. I was treated so kind and appreciate it.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT Customer Service

I had made a mistake on my order. Customer service was very patient and understanding! They, after digging and figuring out my mistake, handled it quickly and efficiently!
Couldn’t have been better!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Best Customer Service!

I reached out to customer service about an issue related to my order, and I was so very impressed with quick they responded and resolved my problem! They understood the mistake I made and made it right with no questions asked. The best customer service I've received in a long time. Very impressed! Can't wait to receive my order and make my baseball loving boys' holiday!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service experience

My son wears this brand like it is the only clothes available. We ordered some new stuff for school clothes and when it came in we noticed the quality of the fabric in the shirt had changed. Better, softer, and lighter. But it was smaller than the old cotton stuff too.
I sent an email to them not sure what to do or even if they would respond.
They responded within an hour or so and asked for pictures of the product.
I sent them and they immediately responded by dealing with my issue and making it right. I cannot say enough good things about their response and their commitment to making things right.
I see these other reviews here but that was NOT my experience.
Thanks to them for being on top of their game.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting on a refund for an item…

Still waiting on a refund for an item that I returned, USPS tracking has the return delivered on 7/16. It’s now 9/9 and still nothing. I’ve emailed customer service 3 times, received 1 email back but still no refund!

July 16, 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We are sorry for any inconvenience that you experienced and look forward to doing better for you in the future.

Rated 2 out of 5 stars

Frustrated With My Baseball101 Experience

I’ve always liked Baseball101 as a brand, but my recent experiences have been disappointing given how expensive their products are. I spent over $700 on one order, and when it arrived one pair of shorts was the wrong size and the three pairs of socks I paid $25 for were missing. I emailed the company three times before anyone ever responded to correct the issue.

Prior to that, I purchased a $90 backpack for my son. Within four weeks of regular use, both zippers broke. For the price point this brand charges, I expected much higher quality and better customer service.

I still like Baseball101’s style and reputation, but the quality control and customer service need major improvement. For a premium brand charging premium prices, this experience has been honestly very disappointing.

September 9, 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We are sorry to hear about this issue. If this was not resolved to your satisfaction, please reach out to us at info@bl101.com so that we can assist you.

Rated 1 out of 5 stars

Good product, HORRIBLE business skills

Took a month to get 1 of 2 pairs of shorts as they "refunded" the other pair without even letting me know. These were for my 12 yr old who wanted them for summer and now cooler weather is coming so probably won't fit him by the time he can really put them to use. On top of that, the "refund" was fully applied to a gift card he had gotten (even though I also paid some cash) and they want to charge me another $10 to ship a new replacement order

September 8, 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We are sorry for any frustration or inconvenience. If this was not resolved for you in full, please reach out to us at info@bl101.com

Rated 1 out of 5 stars

Unfortunately there isn't a 0 star…

Unfortunately there isn't a 0 star option! I would choose it! Ordered a backpack Aug, 6 2025 for a child. Paid EXPRESS shipping to ensure he had it in ample time to start school. It is now 9/3/25- order still says unfulfilled! It has yet to ship! Only auto responses to email and no number to call! SCAM! They did take my nearly 100.00$ though! Worst experience ever! Would never order from them again!!!! Save time and money choose anywhere else!

August 6, 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We apologize for this experience. We had an issue with our order management system during this time. All issues have been resolved on our end and we are truly sorry that these issues impacted your order.

Rated 1 out of 5 stars

Paid for additional shipping didn’t get…

Paid for additional shipping didn’t get all items within the timeframe I paid for them to be here . No one will respond to my email? Naturally there is no telephone number, I will never order or recommend this company to anyone.

August 8, 2025
Unprompted review
Baseball Lifestyle 101 logo

Reply from Baseball Lifestyle 101

We are sorry to hear that you had an issue with delivery. We regret the delay, but if this was not resolved in full, please reach out to us for assistance.

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