Had a problem With my headset got a hold of customer service. They were more very helpful and got my situation fixed and sent me out a new one.
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Diana helped me out today to get a replacement on my headphones. She was very quick and efficient, so I could get them as soon as possible.
I purchased a headset from black and gray 12/25. It worked great for about 6 months and then the mic just quit working. I reached out to them to see if it still had warranty on it. Unfortunately it di... See more
The headsets are awesome and i am using it from quite a while and recommend to my fellow colleagues and they have bought 4 sets. There was a hardware issue with the headphones and when i reach out to... See more
Company details
Written by the company
Elegant like Black. Minimal like Gray. We prioritise on curating and bringing premium technology to our customers with a minimal and seamless experience and embody sophistication and simplicity, offering a curated selection that complements your lifestyle.
Contact info
8407 central avenue, 94560, Newark, United States
- support@blackandgray.co
- blackandgray.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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They took care of my issue
They took care of my issue. I’m happy with them.
How easy it was
Ordering was simple
Ordering was simple. We'll see how it works when it actually arrives.
Easy site navigation and check out…
Easy site navigation and check out process
Came in today
Came in today. These truckers have to depend on. Everyday they have to be hands free. To watch. Everything mostly. Road warnings. Ect., thank again for the headset. It puts my mind at ease. Sincerely. Katherine Clark
Black and Gray head set
Great Black Friday prices and quick checkout and fast shipping.
Fast easy purchase without the…
Fast easy purchase without the runaround hope this purchase is a great one!!!
Web site was easy to navigate
Web site was easy to navigate. It was easy to track my purchase, and they arrived with in a very short time
I am waiting for it to get here…
I am waiting for it to get here hopefully it’s as good as i need and better than the one I just threw in the trash. We will see
It was easy and quick.
buying a headset thats comfortable
ordering was easy hopefully shipping goes as well
Black& Gray headset
Haven't tried headset yet, as,it's a Christmas gift.
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