I recently bought the Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers and I couldn’t be happier. From the first wear, they felt incredibly comfortable with no breaking-in needed. The dial fit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was looking up combat and steel capped boots and came across the UK blackhammer brand (Great name by the way),and to date have several pairs ,they are a great product ,no nonsense construction ,and ex... See more
Company replied
I HAVE BOUGHT 3 PAIRS OF SAFTY FOOTWEAR AND YHEY ALL REALY COMFMY .VERY QUICK DELIVERY I WOULD LIKE TO SEE BLACKHAMMER DO T,SHIRTS AND POLO SHIRT WORKWEAR GREAT COMPANY WOULD RECOMEND
I have had quite a few pairs of black hammer boots for work. They are so comfy, they never need breaking in, I can just take them from the box and immediately wear them all day. I walk miles 5 days a... See more
Company replied
Company details
Written by the company
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Contact info
United Kingdom
- info@blackhammer.co.uk
- blackhammer.co.uk
4.5
Excellent
98 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product probably the comfiest…
Great product probably the comfiest work shoes ever 👍 but as a trade on his knees a lot of the time the toe caps shine quite quick
June 19, 2025
Reply from blackhammer.co.uk
Thank you for the review. We appreciate the feedback regarding the steel-toe cap. If you ever decide on another pair, then we now offer free exchanges, should you want to try one of our composite/fibreglass toe caps
Advertisement
Didn't wait long for my boots
Didn't wait long for my boots
Very comfortable.
February 27, 2026
Unprompted review
Reply from blackhammer.co.uk
Thanks for the review, William. Much appreciated, and please feel free to reach out to our team if you ever need assistance
Excellent quality work trainer…
Excellent quality work trainer extremely comfortable..only downside is the pull lace supplied. like the concept but nowhere to tuck it in which the end digging in your foot.
February 24, 2026
Reply from blackhammer.co.uk
Hi Nick, thank you for the feedback. The pull lace tab included in the shoe allows you to cut the laces to size. We also include an extra pair of normal laces if you want to get rid of the pull lace tab, please feel free to reach out to our customer care team if you need further assistance
Very good product and comfortable and…
Very good product and comfortable and delivery was very fast...
Very satisfying 😄
February 23, 2026
Reply from blackhammer.co.uk
Hey Zana, thank you so much for the review. We are glad you found them comfortable, and hopefully, they make long shifts that little bit easier!
Excellent company
Great company to deal with, problem with couriers sorted very promptly. Will recommend highly and use again.
February 22, 2026
Reply from blackhammer.co.uk
Thank you so much for the feedback Gordon. We will feed this back to our customer care team.
Advertisement
They are amazing quality and really…
They are amazing quality and really durable i am really satisfied as they are extremely light as well
January 27, 2026
Reply from blackhammer.co.uk
Amazing, this is great to hear, and we hope the shoes serve you well. Our design team prioritise comfort as much as protection for our many customers who spend a large amount of time on their feet at work.
Ordered two pairs of size 10 safety…
Ordered two pairs of size 10 safety shoes (two different models). One fits me just fine, the other is too small for me. Unfortunately, I have removed the tag and I assume I cannot send it back.
January 26, 2026
Reply from blackhammer.co.uk
Hi Andrei, unfortunately, you are correct, and the tag specifically says not to remove it in case of refunds. We encourage all customers to try them on first at home or indoors for fit before removing them. We are truly sorry. If you do wish to order again, please screenshot this message and send it to our customer service team, and we will be happy to offer a discount on your next purchase.
Reply from blackhammer.co.uk
Cheers Dean, glad we could be of service!
Reply from blackhammer.co.uk
Awesome Kieran, glad you have found them comfy!
Advertisement
This company are excellent went above…
This company are excellent went above and beyond mt expectations highly recommend
February 3, 2026
Unprompted review
Reply from blackhammer.co.uk
Thank you so much for the review Samantha. We try our best and it is great to hear!
Great boots
Great boots. Ordered one day and delivered the next. Couldn’t be any better
January 26, 2026
Reply from blackhammer.co.uk
Thank you for the review Greg. Did you choose the next day, or was the courier super efficient?
Reply from blackhammer.co.uk
Thank you for your review and we are happy to hear everything went smoothly
Great comfortable safety boots
Great comfortable safety boots at a very reasonable price they were with me next working day great service thanks
January 25, 2026
Reply from blackhammer.co.uk
That's great to hear. Hopefully they serve you well on any long shifts
Advertisement
Great service
The customer service or should I call it costumer loyalty from Black hammer has been second to none . The boots I bought are so comfortable with the reassurance of the safety toecap and the steel insoles and the wide toe gives enough room for two pairs of socks with wiggle room for my toes is just great .
January 24, 2026
Unprompted review
Reply from blackhammer.co.uk
Thank you for the feedback, Craig. Happy to hear the customer care team looked after you, and we will feed that back to them. Please reach out to them anytime if you need assistance
Reply from blackhammer.co.uk
Thanks Abid, much appreciated and we hope you consider us for your next pair. Please reach out to our UK Customer care team if you ever need assistance
Reply from blackhammer.co.uk
Much appreciated, John. Feel free to contact our UK customer care team if you need assistance. Contact information is available on our website.
Bad boots …
Very bad boots I can not get them onIltake size 9 and the boots are size 11
December 29, 2025
Reply from blackhammer.co.uk
Hi Gino, we just wanted to confirm whether a size 11 was sent? Looking at the order, a size 10 was ordered. Regardless of whether the size 10 you ordered was still too large or a size 11 was sent, you are still eligible for our 45-day return policy.
Don't hesitate to get in touch with our UK customer care team at info@blackhammer.co.uk, and they can help you either exchange for a size 9 or offer a refund
Advertisement
Very good 👍😊
December 29, 2025
Reply from blackhammer.co.uk
Thank you. Let us know if you ever need further assistance.
On my second pair of work trainers now…
On my second pair of work trainers now from Blackhammer and they are a hard wearing pair, waterproof, comfortable. Great grip ,
December 28, 2025
Reply from blackhammer.co.uk
Thanks for the review Andrew. We are really pleased to hear your trainers are working out for you/. Feel free to contact our customer care team if you need assistance.
Great Work boots.Great grip and really…
Great Work boots.Great grip and really comfy
December 26, 2025
Reply from blackhammer.co.uk
Amazong to hear. Please feel free to reach out if you ever need assistance or advice on this and any future pairs
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.