I recently bought the Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers and I couldn’t be happier. From the first wear, they felt incredibly comfortable with no breaking-in needed. The dial fit... See more
Company replied
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Review summary
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Was looking up combat and steel capped boots and came across the UK blackhammer brand (Great name by the way),and to date have several pairs ,they are a great product ,no nonsense construction ,and ex... See more
Company replied
I HAVE BOUGHT 3 PAIRS OF SAFTY FOOTWEAR AND YHEY ALL REALY COMFMY .VERY QUICK DELIVERY I WOULD LIKE TO SEE BLACKHAMMER DO T,SHIRTS AND POLO SHIRT WORKWEAR GREAT COMPANY WOULD RECOMEND
I have had quite a few pairs of black hammer boots for work. They are so comfy, they never need breaking in, I can just take them from the box and immediately wear them all day. I walk miles 5 days a... See more
Company replied
Company details
Written by the company
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Contact info
United Kingdom
- info@blackhammer.co.uk
- blackhammer.co.uk
4.5
Excellent
98 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from blackhammer.co.uk
Thank you for the review. Glad you got your package safely. We aim to dispatch items within one business day, depending on the order placement date.
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Fast delivery
Fast delivery, good quality, very good service. When there is a problem, they always solve it in the best way possible. I have been using this brand for many years and am extremely satisfied.
December 8, 2025
Unprompted review
Reply from blackhammer.co.uk
Thank you for the review; We really appreciate your custom, and hopefully our team can serve you for many more years.
Reliable
I have had quite a few pairs of black hammer boots for work. They are so comfy, they never need breaking in, I can just take them from the box and immediately wear them all day. I walk miles 5 days a week so it's essential they are comfortable and grip well in mud etc. I don't even look elsewhere when they need replacing. Fast delivery too.
November 25, 2025
Reply from blackhammer.co.uk
What a fantastic review, Angela. We hope you will never have to use them, but if you ever do, we hope you find the experience of dealing with our customer care team just as good!
Reply from blackhammer.co.uk
Thank you Spencer, we truly appreciate you as a customer
Excellent service
Excellent service. Fast delivery of goods and affordable products. Customer service A1.
November 25, 2025
Reply from blackhammer.co.uk
Thanks, John, much appreciated for the review, and we will feed this back to our customer care team!
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Reply from blackhammer.co.uk
Thank you for the review. We do like to think that if Black Hammer were a human, then comfort would be our middle name!
Great customer service
Had a problem with a delivery (fault of the third party delivery company) and emailed them about it. I got a prompt response and a replacement sent out immediately and am really pleased at the quick response and professional way this was handled
November 18, 2025
Unprompted review
Reply from blackhammer.co.uk
Thank you for your feedback, Alex. We will feed this back to our customer support team.
Reply from blackhammer.co.uk
Thank you for the review, Glad you find them comfortable. Please feel free to reach out to our customer care team if you have any questions.
it is not true to size.
it is not true to size.
I ordered UK7 size
didn't even finish my shift.
my feet were hurting.
October 27, 2025
Reply from blackhammer.co.uk
Hi, we are sorry to hear that the shoe isn't the right fit. The majority of our customers find them true to size; however, we understand there will be slight variations in shoe size, which is why we offer a 45-day returns policy and encourage customers to try on their shoes before removing the tags and using them outdoors. For future reference, we have a size chart on the site that shows where to measure the foot for the most accurate and comfortable fit.
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A positive experience all round
I was very happy with my recent purchases from Black Hammer - when it did go wonky delivery issue they ensured it went back on track as soon as they were made aware - excellent
October 28, 2025
Reply from blackhammer.co.uk
Glad to hear our customer care team could help you out!
Gut like it happy
October 27, 2025
Reply from blackhammer.co.uk
Thank you! Your review is much appreciated
Reply from blackhammer.co.uk
We are glad to hear you have found them comfortable. Thanks for the review
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Shoes are as described
Shoes are as described. Comfortable. Arrived quickly. Would definitely use again for the next set
September 28, 2025
Unprompted review
Reply from blackhammer.co.uk
Thank you Lee, let us know if you need any assistance in the future
Very easy website to view
Very easy website to view, follow and follow. High quality product at reasonable price. The steel toe cap boots fit well and feel very durable!
September 6, 2025
Unprompted review
Great product fast delivery
September 28, 2025
Reply from blackhammer.co.uk
Thank you so much for the review
Not good quality
September 25, 2025
Reply from blackhammer.co.uk
Hi,
Thank you for your feedback. We are sorry to hear that you feel the quality of your purchase did not meet expectations as we have invested heavily in producing high quality safety shoes and recently increased our guarantee from six months to 240 days. We want every customer to be happy with their purchase and genuinely want to understand why this wasn't the case for you.
We would love the opportunity to resolve this for you and wanted to point out that we have a 45 days returns policy and encourage you to reach out to our customer support team either on the website or via info@blackhammer.co.uk with your order and they will be able to assist you.
Best
The Black Hammer Team
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Shoes perfect good fit and very comfy…
Shoes perfect good fit and very comfy will purchase again
September 24, 2025
Reply from blackhammer.co.uk
If we were a person comfy would be our middle name! Thanks for the review
Reply from blackhammer.co.uk
Good to hear. If you ever need support then feel free to reach out to our custoemr care team
Easy purchase,decent jacket at a decent…
Easy purchase,decent jacket at a decent price,fast delivery too
September 28, 2025
Reply from blackhammer.co.uk
Thanks, hope the jacket serves you well as we head into the wet season!
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