Blackhorse Lane Ateliers Reviews 878

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the craftsmanship and durability of items like jeans and shirts. Many people also commend the staff for their helpfulness, knowledge, and friendly service, making the shopping experience pleasant and efficient. The free repair service is frequently mentioned as a significant benefit, extending the lifespan of their purchases. However, some customers noted a limited selection of styles for women, expressing a desire for more options in that category. Additionally, one reviewer experienced an issue with the cut length of their order, which was longer than agreed upon with the staff.

What people talk about most

Product

People report positive experiences with product, consistently praising the exceptional quality and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional quality of... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and genuine passion for their... See more

Service

Clients share positive opinions on service, consistently highlighting its high standard. Customers praise the... See more

Based on these reviews

Rated 5 out of 5 stars

Blackhorse Lane went above and beyond in a way you don’t forget. They carefully repaired a treasured pair of 1980s 501s that belonged to a close friend who died of AIDS, and then quietly refuse... See more

Rated 5 out of 5 stars

Free repairs carried out extending the lifespan of my jeans and adding character. BLA lived up to their promise of free repairs. I’ve probably worn my jeans 400 to 500 times since purchase so although... See more

Rated 5 out of 5 stars

Bought my second pair of jeans from the shop in Soho, and couldn't have wished for a better experience. The jeans are great, the service is friendly and helpful, and the length was adjusted in the ti... See more

Rated 5 out of 5 stars

Quality products. I still wear every pair that I have bought over the last 10 years, also partly to do with the free repairs. Customer service is also excellent. Quintin noticed I had a pair in for re... See more


Company details

  1. Jeans Shop

Information provided by various external sources

We make & sell selvedge & raw denim jeans in our London atelier - with a focus on sustainability, community, & unmatched quality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

878 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Jeans from a Great Company

I love these jeans. These are my second pair. Very helpful people who really care about making a fantastic product responsibly and sustainably. If you are inclined to buy less and buy better you cannot go far wrong.

October 4, 2025
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Rated 5 out of 5 stars

Annoyingly good

Annoyingly good.

Annoying because I don't think I'm going to be able to buy jeans anywhere else ever again. They have very few style for women (please add more!), but the craftsmanship is superb.

Bought my first pair over a month ago and have barely taken them off. So comfortable and they look great.

October 4, 2025
Rated 5 out of 5 stars

Free repairs carried out extending the…

Free repairs carried out extending the lifespan of my jeans and adding character. BLA lived up to their promise of free repairs. I’ve probably worn my jeans 400 to 500 times since purchase so although they seem expensive they’re actually incredible value for money given their longevity and the repair promise

September 4, 2025
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Rated 5 out of 5 stars

Just had an old pair of jeans repaired…

Just had an old pair of jeans repaired for free under their lifetime repair offer. They have done a great job and given the jeans several more years of life.

Will only be buying my jeans from here going forward.

Thank you

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful clothes, first class service

I've just received my Japanese twill shirt: It's beautiful and made to a standard that sits above first-class.

Furthermore, the service from the company is , in my view, class- leading: From advice over the phone to prompt delivery- it's been a joy.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Love, love, love!

Love, love, love these jeans! Great in store service, jeans are beautifully made & considering the London-based work entailed, great value. Way better than 'designer' jeans in a similar price bracket.

September 6, 2025
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Rated 5 out of 5 stars

I'd give six stars if I could...

Bought my second pair of jeans from the shop in Soho, and couldn't have wished for a better experience. The jeans are great, the service is friendly and helpful, and the length was adjusted in the time it took me to walk down Berwick Street and get a coffee. First time around was at the Coal Drops Yard shop and that was equally enjoyable. One pair of Italian denim, one of Japanese - might now be time to start saving up for a handmade pair. Strongly recommended.

September 16, 2025
Unprompted review
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