Blacks Business Brokers Reviews 

232
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally proactive, helpful, and professional throughout every single stage of the buying and selling journey. Reviewers frequently mention that ongoing communication is remarkably prompt, clear, and highly attentive, making complex property and business transactions feel exceptionally smooth and entirely stress-free. Some reviewers were not happy with communication gaps, explicitly mentioning that replies were completely missing, messages were frequently ignored, or that the team ultimately failed to successfully sell their business, leaving disappointed clients feeling entirely unsupported during critical commercial moments.

What people talk about most

Staff

People report positive experiences with staff, frequently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, highlighting the professional, proactive, and efficient... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising agents for their... See more

Response time

Customers experienced high satisfaction regarding response time, consistently praising the team for extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to applaud Amy Page, who dealt with the sale of our business. From start to finish, she was efficient, showed compassion, and was so communicative between both parties. Amy worked ha... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Joanne Joanne was fantastic throughout the whole process. Although she was acting on behalf of the seller rather than myself, she regularly checked in with... See more

Company replied

Rated 5 out of 5 stars

Really happy working with Black's, everything went much better & easier than I had anticipated. Amy ensured a fast, smooth sale & we completed within a few weeks! I would highly recommend.

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Grace from Blacks Business Brokers. From the very start, she was professional, approachable, and incredibly efficient. Her communication was prompt and clear... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

At Blacks Business Brokers we understand there is no substitute for knowledge and experience. Our dedicated and professional team has over 60 years combined expertise in the Business brokering Sector and therefore we know the important factors in achieving results. Blacks Business Brokers aims to provide a comfortable one-to-one experience with a unique way of launching businesses on to the market. Forward thinking alongside an innovative attitude are designed to offer a professional, efficient service on a more approachable level.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

232 reviews

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No recent history of asking for reviews

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4.4

All reviews

(232)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Megan was an absolute dream to work…

Megan was an absolute dream to work with (Amie who always answered the phone, always brightened up my day) The entire process was seamless and Megan progressed chased every step of the way. Well done team.

February 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Thanks Luke Astill-Boardman at Blacks Business Brokers

Luke Astill-Boardman at Blacks was very helpful and knowledgable and offered realistic and genuine insights into the business and the selling marketplace. Although we didn't opt to sell with Blacks at this time Luke expressed a willingness to offer some advice and support in the future regardless. Should the opportunity to sell a business arise in the future he will be first on my call list!

February 9, 2024
Rated 5 out of 5 stars

#professional

#professional, patient#

Got in touch with blacks as I can came across a business that was up for sale. Got dealing with Callum Pollard and what a great guy from the get go, really patient and understanding. I told him about my interest and position and he was really helpful. He has even provided me help and guidance on the financial side introducing me to a lender to help me purchase the business. Really nice guy and I will not hesitate in recommending the business and his service is truly amazing.
Thanks Callum and hopefully the deal pulls through.
Rizwan Akbar

January 3, 2024
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Rated 5 out of 5 stars

Exceptional level of service

I had the unique opportunity to work with John Gaskell from the Blacks business brokers for the sale of my childcare business. From our initial consultation to the final closing of the sale, John’s level of service was nothing short of outstanding.

John’s expertise in the childcare business market was evident from the start. He conducted a thorough analysis of my business, providing valuable insights into its strengths and areas for improvement. His approach was not just about making a sale but ensuring that the business was presented in the best possible light to attract the right buyers.

Communication with John was exemplary. He was always available to answer my questions and address any concerns I had. His updates were frequent and informative, making me feel like a valued client rather than just another transaction. This level of personal attention and care was something I hadn’t experienced with other brokers.

John’s marketing strategy for my business was tailored and effective. He utilised a variety of channels to reach potential buyers, from online platforms to his extensive network in the childcare industry. His efforts resulted in multiple interested parties, creating a competitive environment that worked to my advantage.

During negotiations, John’s skills truly shone. He was a strong advocate for my interests, ensuring that I received the best possible deal. His ability to navigate complex negotiations while maintaining a calm and professional demeanor was impressive.

What also stood out was John’s commitment to ethical business practices. He was transparent throughout the process, ensuring that all parties involved were treated fairly and respectfully. This integrity was a key factor in my satisfaction with the sale.

The closing process was smooth and well-coordinated, thanks to John’s meticulous planning and coordination with all parties involved. His support didn’t end with the sale; he followed up to ensure that the transition to the new owners was seamless.

In conclusion, my experience with John Gaskell and Blacks business brokers was exceptional. His dedication, expertise, and personal approach made the sale of my childcare business a success. I wholeheartedly recommend their services to anyone looking to sell their business. John is not just a broker; he’s a true partner in the process.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Your company won't just sit in a list waiting!

I found Blacks highly professional and efficient. I wanted to find a company who actually tries to sell your business, not just list it and leave it on a list forever. Every so often, my contact at Blacks Business Brokers (Joanne Booth - part of Business Transfer Group) was highly active because she kept finding me interested buyers. Also I liked it because I had the chance to keep my business information confidential and each buyer had to sign an NDA before they could see full details, which was important to me. In the end, Joanne found me a buyer. I had some back and forth with the buyer, they were really good and real! But, I declined the first offer and then they came back with the asking price which was a shock to me because it was a demanding price due to company potentials. However, to cut a long story short, I did not have it in my heart to sell the business in the end as I decided to grow it myself with my own staff overtime, and was afraid to commit my time under a new buyer after knowing more. I decided not to sell my business as I did not have it in my heart either. But this proves that Blacks would have done it! So for that reason, I am leaving this review. I would highly recommend Blacks Brokers.

November 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Great insights and advice

Luke was reallg helpful. Great insights into the market and came woth good advice.

Although not ready to sell just yet, I know who to return to when the tine is right

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

Horrendous experience from start to…

Horrendous experience from start to finish.
I decided back in october that i was going to sell my business, i had 3 valuations and the broker with the middle valuation was blacks hence why i went with them.
No one came to meet me, no one came to view the business, i took the advertised pictures baring in mind i was located in manchester city centre local to blacks. As soon as that contract is signed you are stuck!
When Amy Page took over my account i told her that my business had not been trading due to covid so those figures are not a true representation we were phsyically closed please use the ones when we traded a full year the year before and the most recent takings. I could not have made this any clearer, repeating myself many times.
She didnt listen to me, she published everything i said not to and when i phoned back up she said a business would sell better with the figures. Well it didnt i got no one even enquiring until i demaned she took them away. After this i demanded a manager which she didnt want me to deal with she did everything in her power to make me look the bad one.
By March i was furious as my business had been advertised terribly so everyone who wouldve seen it would not have been intrested and especially with the dramatic change in figures it looked untrustworthy.
Id had one viewing in 5 months.
I also hardly heard from Amy and the only times would be when i phoned her.
I had 3 intrested parties from my word of mouth family and friends intrested and when i told blacks i was told i still have to pay all their fees even if i sell private.
I then was passed over to Callum who was meant to be helping and directing me. He redid my advert over all platforms for me to check on it 3 weeks later and he didnt change it on some platforms.
I then had 3 viewings the following week.
The first intrested party offered me full asking price and therefore i accepted the offer. This was on the monday.
I then got an email to see if i wanted to accept the second offer on the Wednesday 10k less off the second party. Why would 1, i accept that and 2, why hasnt blacks took it off the market or even told the party i cant accept any offers.
From this point i hardly heard anything from blacks and i did all the leg work, ringing solicitors daily, speaking with landlords, chasing landlord solicitors and more. I was on the phone to the buyer multiple times a day from May to September. I then would get a random phonecall from Callum to see where we were at.
He had no idea then he would try giving me some advice when id already got asbestos reports,electrical reports the lot unbeknown to him.
He spoke to the buyer they gave him a date we were hoping for and i recieved an invoice the same day for 9k.
We didnt complete on that date as callum did not know we had to have a signed letter as part of completion putting it back a week, we then had another stall due to the aportionments and accountants putting it back another week and ofcourse i got a phone call off callum wanting to know dates. The buyer kept giving dates and when he gave a date i got a invoice.
I sold the business, 9k got transferred the same day from my solictiors and i heard nothing at all. No thanks, no good luck no nothing.
The business sale went through mid September 11 months after the business went up for sale. Blacks told me they could move my business in 6 months. Prime location great taking and staff ran. I moved my business, i sold my business and blacks hindered me. Even the buyer said what a joke they have been.

October 4, 2023
Rated 5 out of 5 stars

joanne and her team have been great.

joanne and her team have been great.
sent everything we asked for, answered all questions, responded very quickly on everything.
very easy doing business with them.
excellent in every way.
eddy shaw

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Neil Young was fantastic

Neil Young was fantastic! Couldn’t recommend him enough. Was able to answer every question I had as well as showing his knowledge and experience with certain situations. Highly recommend.

August 14, 2023
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Rated 5 out of 5 stars

A stellar experience

I recently had the privilege of working with the remarkable team at Blacks Business Brokers, and I must say that my experience exceeded all expectations. From start to finish, their professionalism, expertise, and dedication shone through, making our business endeavors seamless and stress-free. I wholeheartedly recommend Blacks Business Brokers for any assistance you may require.

July 19, 2023
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Rated 5 out of 5 stars

Efficient and professional

Blacks have been great from start to finish, Grace dealt with my business purchase and lease, she was very helpful and efficient throughout the process. Would recommend this business for anyone considering purchase or rental via the brokers.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Grace was a great help in getting our…

Grace was a great help in getting our business sold. It took a while to find a buyer however we ended up with multiple offers. Great communication from Grace throughout and it was a seamless transaction.

April 6, 2023
Unprompted review

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