Black Tie Moving Services Reviews 

1,210
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting their careful handling of belongings and strong work ethic. Many people appreciate the seamless and stress-free moving experience provided, noting that the teams worked quickly and diligently to ensure satisfaction. The service is frequently described as excellent, with reviewers commending the movers for being on time, courteous, and attentive to detail. However, some customers also noted issues with product quality, reporting damaged furniture and other items during the move, and a lack of concern from management regarding these damages. A few other people also felt that communication between management and movers was lacking, leading to incorrect packing or placement of items and unfulfilled promises regarding services like unwrapping.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Service

People report positive experiences with service, with many describing it as excellent from the initial call... See more

Product

Users describe ambiguous interactions with product, with many reviewers reporting significant damage to... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers reporting significant damage to... See more

User experience

Customers had positive experiences with user experience, with many describing it as great, easy, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more

Rated 5 out of 5 stars

This was our 2nd time hiring Black Tie for our move and they were absolutely fantastic, once again! We didn’t realize how much stuff we had, but they squeezed almost every bit of our furniture in th... See more

Rated 5 out of 5 stars

Our experience with Black Tie Moving was excellent. They kept us informed every step of the way. Their crew worked quickly to carefully cover and wrap each piece of furniture. The crew was very dilige... See more

Rated 5 out of 5 stars

This was an easy moving experience. The first phone call gave information and explanations. The two movers were professional and took care with each piece of my furniture. I am very happy with the tw... See more


Company details

  1. #7 of 23 best companies in Moving Company
  2. #8 of 17 best companies in Moving and Storage Service
  3. #9 of 23 best companies in Shipping Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,210)

422 reviews in the last 12 months

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Rated 4 out of 5 stars

The movers did a fantastic job overall

The movers did a fantastic job overall! The only minor issue we've encountered is finding all of the hardware needed to reassemble some of our furniture. In hindsight, we should have designated a specific location to keep all the screws and hardware together. The movers worked very efficiently, and with everything happening so quickly, a few pieces ended up getting misplaced. Other than that, we were very pleased with the service.

June 1, 2026
Rated 5 out of 5 stars

My moving experience went smoothly…

My moving experience went smoothly because of Granderson and his associate (the son of owner). Not only were they gentlemen, they packed my antique furniture well and moved it 260 miles away in perfect condition. I am elderly and disabled; those 2 men were absolutely careful around me and our 4 dogs. Nothing at all was damaged. They placed the furniture in the new house where we asked. They were honest, respectful, and hard working. I highly recommend Black Tie.

June 1, 2026
Rated 5 out of 5 stars

We recently used Black Tie Moving for a…

We recently used Black Tie Moving for a long-distance move across the state, and the entire experience was outstanding from start to finish.
Scott came out to our home for the initial estimate. He was extremely friendly, personable, and professional. He took the time to carefully go through all of our belongings, answered every question we had, and gave us clear, transparent pricing. His calm and helpful demeanor immediately put us at ease about what can often be a stressful process. Throughout the planning phase, Scott remained very communicative and responsive, which made coordinating everything much smoother.
On moving day, Braxton, Renardo, and Quortez arrived right on time. These guys were fantastic! They worked efficiently, carefully packed and protected all of our furniture, and handled everything with great care. They were friendly, hardworking, and clearly took pride in doing a quality job. We were impressed by how quickly and professionally they worked without cutting any corners.
Thanks to the whole team at Black Tie Moving, our cross-state move went better than we could have hoped for. I would highly recommend this company to anyone looking for reliable, professional movers. Excellent service from estimate to delivery.

June 1, 2026
Rated 3 out of 5 stars

Movers were an hour late,both at the…

Movers were an hour late,both at the origin and destination with no courtesy call.Loading was scheduled on 5/28 and unloading on 5/29.Movers decided to do it all on 28th and we unloaded at night.I told them we wouldn't make by nightfall.I arrived first at destination after changing my plans,They,an hour later!

June 1, 2026
Rated 5 out of 5 stars

The gentleman who came were very…

The gentleman who came were very courteous, helpful and very professional. We had absolutely no problems or damages to anything. They made this move so easy and actually fun! We would use them again without hesitation.

June 1, 2026
Rated 5 out of 5 stars

Black Tie was great from the beginning!

Black Tie was great from the moment they came into our home to give us an estimate. There were no surprises. Matt told us what to expect on moving day. The movers showed up on time, The movers were very courteous and friendly. They handled our possession with care and wrapped all items that needed it. I would recommend Black tie Movers to anyone who needs a mover.

May 18, 2026
Rated 5 out of 5 stars

Great Service

We’ve worked with this moving company on numerous commercial projects, and they consistently deliver exceptional service.
Their crew is always courteous and easy to work with, making what can be a stressful process feel seamless. It’s rare to find a company that maintains such a high level of consistency across multiple projects, but they’ve done exactly that.
We truly value our partnership with them and highly recommend their services to anyone in need of dependable, high-quality commercial moving support.

May 19, 2026
Rated 5 out of 5 stars

This was an easy moving experience

This was an easy moving experience. The first phone call gave information and explanations. The two movers were professional and took care with each piece of my furniture. I am very happy with the two men who moved me and hope to have them again for my final move within six months.

May 20, 2026
Rated 5 out of 5 stars

They were very prompt and professional

They were very prompt and professional, as well as courteous. The team was very hard-working and helpful with anything we needed moved. They are by far the best Movers we have ever hired! Would highly recommend!

May 22, 2026

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