Black Tie Moving Services Reviews 

1,210
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting their careful handling of belongings and strong work ethic. Many people appreciate the seamless and stress-free moving experience provided, noting that the teams worked quickly and diligently to ensure satisfaction. The service is frequently described as excellent, with reviewers commending the movers for being on time, courteous, and attentive to detail. However, some customers also noted issues with product quality, reporting damaged furniture and other items during the move, and a lack of concern from management regarding these damages. A few other people also felt that communication between management and movers was lacking, leading to incorrect packing or placement of items and unfulfilled promises regarding services like unwrapping.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Service

People report positive experiences with service, with many describing it as excellent from the initial call... See more

Product

Users describe ambiguous interactions with product, with many reviewers reporting significant damage to... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers reporting significant damage to... See more

User experience

Customers had positive experiences with user experience, with many describing it as great, easy, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more

Rated 5 out of 5 stars

This was our 2nd time hiring Black Tie for our move and they were absolutely fantastic, once again! We didn’t realize how much stuff we had, but they squeezed almost every bit of our furniture in th... See more

Rated 5 out of 5 stars

Our experience with Black Tie Moving was excellent. They kept us informed every step of the way. Their crew worked quickly to carefully cover and wrap each piece of furniture. The crew was very dilige... See more

Rated 5 out of 5 stars

This was an easy moving experience. The first phone call gave information and explanations. The two movers were professional and took care with each piece of my furniture. I am very happy with the tw... See more


Company details

  1. #7 of 23 best companies in Moving Company
  2. #8 of 17 best companies in Moving and Storage Service
  3. #9 of 23 best companies in Shipping Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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4.5

All reviews

(1,210)

422 reviews in the last 12 months

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Rated 5 out of 5 stars

The guys showed up on time

The guys showed up on time, ready to work. We got right to it, loaded the truck, moved it out and got it all dropped off without a scratch to a single item. I dont think we could possibly be any happier.

May 22, 2026
Rated 5 out of 5 stars

I would use again without a doubt

The communication was great leading up to the move. Then the guys that moved could not have been more careful and respectful of our personal belongings. I think they had to do a lot more work than they expected and they were polite and joyful the entire process. Would use them again but I don’t want move again, haha!

May 18, 2026
Rated 5 out of 5 stars

Excellent!

Black Tie was excellent in all areas. Communication and care could not have been better. Tyler and Kevin made my cross-country move a very seamless process for me. Would use again for any future moves!

May 18, 2026
Rated 5 out of 5 stars

The crew was excellent.

+The guys were punctual, professional and efficient.
This was the 2nd time I've used Black Tie and will use again if the occassion arises.

May 21, 2026
Rated 4 out of 5 stars

The crew of 3 men

The crew of 3 men, led by Joseph and including Jason and Harry, were a great team, working together in good spirit under Joseph’s leadership. The only downer from 5 stars was because Mason, the move coordinator made a mistake in estimating the load, and was difficult to reach during the move to resolve issues. Reading the Black Tie rhetoric, I thought the coordinator was supposed to be in close coordination throughout the move. That did not happen on my move.

May 15, 2026
Rated 5 out of 5 stars

Great Service

I 100% recommend black tie moving for all of your moving needs! They worked quickly to get out things moved out of our old house and into our new one. They asked questions throughout to make sure everything was done to our liking and made sure everything was in the right room. Thank you black tie for making this stressful move WAY less stressful.

May 19, 2026
Rated 5 out of 5 stars

Great experience on our 2nd time hiring Black Tie…

This was our 2nd time hiring Black Tie for our move and they were absolutely fantastic, once again! We didn’t realize how much stuff we had, but they squeezed almost every bit of our furniture in their truck. All 3 guys were very helpful and we were so grateful to have them for this move. This recent experience reminded us why we didn’t even think of considering anyone else.

Since the first move with them, we have recommended them to several of our friends. We will definitely continue to recommend them for the foreseeable future!

May 19, 2026
Rated 3 out of 5 stars

Some of my furniture took a bit of a…

Some of my furniture took a bit of a beating. I bought my bedframes new and assembled them personally so I know they were not dinged like they were post move. I didn't like that my bed mattresses were slid onto the dirty floor of the truck with no covering at all.

May 6, 2026
Rated 5 out of 5 stars

On time

On time, took care of fragile items and were done in 3 hours … the crew was very good and informed..!!

May 18, 2026

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