Bladeandbutler Reviews 

394
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I sent my Global Knife set for cleaning and sharpening. They are 20 years old and were a wedding gift from my family so they mean a lot. I am absolutely delighted with the result. They will be going... See more

Rated 5 out of 5 stars

Excellent service, had some vintage good quality knives I inherited from my Italian grandmothers house, been in storage for years, so pleased I found this site. Very easy process with Blade & Butler,... See more

Rated 5 out of 5 stars

My knives - 2 Globals, 2 Zwillingen and A.N. Other - came back like new; not only sharpened but polished, reshaped, and - in the case of the Global - with the black hot-knives stain removed (thanks, t... See more

Rated 3 out of 5 stars

Liked: quick turnaround, good delivery process, knives are nicely sharpened It was my Bad luck that I chose to use service just as they shut down for summer holidays! Slightly disappointed that... See more

Company replied

Company details

  1. Sharpening Service
  2. also in
  3. Knife Store

Written by the company

Knife sharpening by courier to foodies, home makers and households across the UK. Over 100 years of heritage. Fast, easy, affordable. Join the ever growing Blade & Butler family today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(394)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service

Superb service ! Box received to send knives back very secure with sleeves for the knives and stickers to keep secure. Quick turnaround and the joy of drawing each knife through a tomatoe to show how sharp they are.. Superb service and my Global knives are factory sharp once more and I’d forgotten just what that was like !

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Was sent the box and had it back within 3 days! Sharpest my knives have ever been - will sure use them again

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Took my best (and expensive) Santoku knife to the local market for sharpening where they ruined it. Blade & Butler did a fantastic job of re grinding and sharpening it back to new. Brilliant and quick service and I’ll definitely use them again

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

No new knives needed

We were about to buy a new set of knives when I stumbled on Blade & Butler. Easy, convenient and fast service. Our tired old knife set is now sorted for a while longer and this is a service I'll be using more regularly in future. Reasonable price too. Really impressed.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very efficient; packaging safe & secure and the knives are really sharp, they even managed to restore my mum's old bread knife.
Highly recommended

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot fault.

Cannot fault.
Brilliant service from start to finish.
No hanging around.
Knives never been sharper.
Would highly recommend.

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Dinner please

Apart from coming to our house and using the newly sharpened knives to cook our dinner I don’t see how this could be a better service.

August 14, 2022
Unprompted review
Rated 3 out of 5 stars

Overall great service

Overall great service, just don't give them serrated edge knives because they will ruin them.

*I notice Blade & Butler replied so I'd like to add this, i'm a chef and it was a brand new bread knife that I sent you.
It only required a very light sharpening but you wore the teeth down so much now it looks like it has been used it for decades.

July 4, 2022
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Dear Mr Goffroy,

thank you kindly for your your feedback.

We have looked into your order and can see you received your knives back on the 5th of March 2022.

You have not contacted us in the intervening time regarding your bread knife.

On auditing your order we can see that your bread knife had been sharpened correctly, in line with our T&C's and with excellent serrations.

We have added a link below for full transparency, showing the finished blade upon completion of service.

To view, simply copy and paste the URL below into your browser of choice.

https://vimeo.com/726814594

Kindest,

The Blade & Butler team

Rated 5 out of 5 stars

Brilliant Knife Sharpening Service

An absolutely brilliant concept and service. We’ve had the same good quality kitchen knives for 27 years and we were going to replace them with a new set.

We’re delighted we used Blade & Butler to rejuvenate our favourite knives to as good as new. We’ll send our knives in for annual resharpening from now on.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I inherited my dads knives when he passed away (he was a chef) and they’ve been blunt and rubbish and taking up space since. Having them sharpened is amazing!

They’re back to how they should be (they even look right since having the bread knife re-serrated!) and I feel like I’ve done right by my Dad and I’m able to use them again.

Not only that but they’re so sharp I no longer cry when cutting onions! Not even a bit! Didn’t even know that was possible!

May 15, 2022
Unprompted review

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