Blademotorcycles Reviews 

Disgusting…. After taking a while to decide on the right bike I finally sent over my details to finance the bike unfortunately this was unsuccessful so I found my own finance and decided to move forward. After countless calls from myself and the lender and trying to get through to the right person I spoke to somone and told them that I had sorted the finance and to expecting a call from the finance company and they told me they would leave a message for the sales guy who was off. The next morning after countless calls again from myself and the lender we still could not get through and the lender had sent over there doc to pay them. After a short time I then heard that the bike was sold that morning with no courtesy to me to say we have somone interested are you going ahead. My calls were ignored and finally spoke to a manager who basically said il look into it. There was no mention about putting down a deposit but if there was I was happy to pay. I had already paid for a van to go and collect and rearranged my families activities to go and collect the bike but thankfully the hire company refunded me after I explained what had happened.Apologies for the rant but all they care about is the sale and commission and not the customer service. Not what you would expect from a brand like blade. Iv had somthing like this happen to me before with a car so I guess it me or customer service is long gone.

I can't thank Chris and Alan in rhe service dept enough for their help with my sons bike. They kept us informed and were really helpful.

Took my old XR400 and had work done on it. Chris was super helpful and his passion for his work was very evident. Have recommended to others and will definitely take my bike back there. Super helpful and friendly staff.

Mark Frith and the team are excellent and I would highly recommend them. There extremely helpful and nice people and will go the extra mile and give you a fantastic experience.

I came in for a service after I was in an accident and everyone especially Chris was amazing, brilliant job on my bike and would recommend thank you to everyone

Excellent service from Marius - resulting in a perfectly executed bike purchase,, very honest and helpful people at Blademotorcycles Swindon.

Just picked up my new (to me) Yamaha from Blade.
Great price for a low mileage XSR in nice condition with a few choice extras and a fair trade-in.
A special mention to Ben for some great service and an easy transaction.

Absolute fantastic customer service from Ben, his enthusiasm and knowledge was impeccable not to mention his attention to the customer's needs. If you're down at Blade Motorcycles please ask for Ben he will make you feel at ease and a cracking young lad, a credit to Blade Motorcycles....

Had a great experience purchasing a bike from Blade Swindon. Ben was a pleasure to deal with, very knowledgeable about the bikes and the purchase options. Thanks Ben, for making the whole process very clear and smooth. We shall pop in for a coffee soon!

Ben at Blade in Swindon helped me exchange my wicked R1 for a tamer and more practical (for a 63-year old) Yamaha Tracer 9 GT. Love the bike, happy with whole process and the 0% finance helped me justify it all to my wife (always tricky - lol).

Had a great experience here, with very patient and knowledgeable help generously given by Mark. Mark talked me through the options within my budget carefully, and arranged a test ride with helpful directions for a route on which I could check out all the bike had to offer. I’m looking forward to visiting again now I have the bike!!

My motorbike was brought into Stratford upon Avon, it was struggling to start, and was having issues once it was running and running very rough. Phil, Rich and Darren in workshops worked some form of magic, and after fault finding, diagnosing, and repairing it, She is back up and running happily again! I cant thank these guys enough for their work and knowledge!

Just bought a Harley from Blade in Abingdon and Cheltenham. Mark Frith was excellent and helpful throughout the process. Liam Dunn was also extremely helpful. A pleasant experience and I’ll definitely shop there again.

Nigel delivers the kind of sales experience I like, no undue pressure just honest and knowledgeable discussion about the bikes and deals on offer from Blade. I left with a Bonneville T120 being delivered for the new year and am happy to say Nigel and the Blade team have been attendant and helpful through the entire process. Excellent.

First time visiting Blade Yamaha Swindon, great atmosphere and very well served by Ben Faulkner in the dealership. Got a good deal on a bike thanks to Ben who was very attentive throughout the entire process. Would recommend to any in the area to go have a look around.

blade group. had the bike in stock.for starters.the salesman, new his stuff, about the bike i wanted.he came across as very helpful,and he was..sorted out all the paper work, he went through it with me, i had a great deal.. the whole process was unusually easy...many thanks Nigel....see you again

I purchased a Harley Davidson Street Glide Special from Blade Harley Abingdon. From the outset the Sales team namely Mark Firth & Jack Faulkner were instrumental in ensuring the motorcycle was prepared to the highest standard possible. As this was my first purchase from Harley, I had many questions. They were all answered with care, patience & understanding. As this was a second hand purchase, I did have some minor issue (namely the push button fuel cap was not functioning properly. Mark organised the part I needed & sent it to my address to help resolve it with the assistance of Service Manager Kim Barrow. I have since been
offered continued after sales care from the team at Harley Blade group in Abingdon.
A well deserved FIVE STARS 🌟🌟🌟🌟🌟 from me.
Buying the motorcycle is one thing, but knowing you have professionals to support you is everything.
They all surpassed customer care & assistance & continue to do so.
Thanks 👍🏼

Glen

This is my 4th purchase from Blade in Swindon and it was most definitely the best one to date. Nigel was totally professional in his approach to the deal. Listened to my needs and budget and offered satisfactory solutions to any potential deal breakers. I was kept informed and updated on every step and all aspects were delivered on time and as planned. It was a very pleasant experience were I was made to feel valued as a customer. I have received follow-up calls to check I'm happy with my bike - which I am. With Nigel in their sales team I believe Blade are now able to offer increased customer satisfaction.

I recently had the pleasure of purchasing a brand new Triumph Bonneville T120 Black from Nigel at the Triumph dealership in Swindon, and I couldn't be more pleased with the entire experience. From the moment I walked into the showroom, Nigel's non-pushy sales approach immediately stood out. He was attentive, knowledgeable, and genuinely interested in helping me find the perfect motorcycle without any high-pressure tactics.
One aspect that truly impressed me was Nigel's willingness to go above and beyond to ensure my satisfaction. When the store didn't have a jacket in my size, he took the initiative to source one from another location, demonstrating a level of commitment and customer service that is often hard to come by. This extra effort made the buying process seamless and enjoyable.
Nigel's assistance didn't stop with the purchase of the motorcycle. He was extremely helpful when I expressed interest in adding accessories such as heated grips and handlebar mirrors. His expertise and guidance were invaluable, making the customization process smooth and enjoyable. I appreciated his professionalism and efficiency throughout, as he effortlessly handled all the details and ensured that I left the dealership completely satisfied.
In a world where customer service can sometimes be lacking, Nigel at Triumph in Swindon truly stood out. I highly recommend him to anyone looking for a positive and stress-free motorcycle buying experience. Thanks to Nigel, I not only have a fantastic new Triumph Bonneville T120 Black but also a newfound appreciation for exceptional customer service in the world of motorcycle sales.

I found my experience at blade Triumph absolutely brilliant Nigel was fantastic in helping me choosing my new bike, he sorted all the paperwork out and made it easy just to drive away with a big smile on my face.
Thanks guys.