Blank Tees USA Reviews 119

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Several system issues w/ ordering and being charged for shipping when it should have been included. The system had an issue with updating info. when the order was filled and shipped. Customer servi... See more

Rated 5 out of 5 stars

Ordered many times from Blankteesusa! Product quality is amazing, best prices for wholesale tshirt I found online! I was not sure about my purschase, Elsa (the customer support person) helped me... See more

Rated 5 out of 5 stars

From placing my order, to every step of the process until my order was delivered, service was top notch. Very expedient service from start to finish! This is my 3rd time ordering & will continue to... See more

Rated 2 out of 5 stars

This last experience ordering product form you was not good. I had difficulty reaching a company rep regarding my order. I had conflicting emails. One informed me of an item out of stock. I re... See more

Company details

  1. Clothing Supplier
  2. Men's Clothing Store
  3. T-Shirt Store
  4. Women's Clothing Store

Written by the company

Best Price T-Shirts for Men and Women! Wholesale Order Blank T-shirts for from famous brand like Gildan, Anvil. Special Rate Order in bulk for Large Order!


Contact info

3.5

Average

TrustScore 3.5 out of 5

119 reviews

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Rated 1 out of 5 stars

It took approx 2 months

It took approx. 2 months to receive an order. I reached out via insta chat, email and tried calling all of which was unsuccessful, only after I filed a dispute claim with my bank was when I received my shirts. Never again.

November 16, 2020
Rated 3 out of 5 stars

Lacking Customer Service

The item purchased was high quality and was exactly what I wanted. So that is why they have received 3 stars. However, the customer service is severely lacking. Originally my package was being sent to an incorrect address so I attempted to contact customer service to fix the error. I received an email asking for the order number, which I then provided, and never heard back. After receiving my package (as it defaulted to being delivered to the billing address provided) I then received a 2nd package containing the same item I had already received. The 2nd package arrived to the correct shipping address. I have tried to contact customer support to return the 2nd and unused item, however I have not heard back after 2 attempts.

November 10, 2020
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Rated 1 out of 5 stars

Terrible.

Terrible.
Ordered twice, both orders arrived wrong. Told me I had to send the items back before I got a refund and then was told I’d have to re order to get my items I actually ordered (paying shipping AGAIN). Customer service rep kept interrupting me- never been more annoyed by a company in my life. don’t order. Not worth it.

November 3, 2020
Rated 1 out of 5 stars

I have been trying for weeks to return…

I have been trying for weeks to return part of my order. No one will respond to my emails and when I got someone on the phone I was told I would get a return label via email and instead got an email saying they were sorry my order will arrive soon. So much for free returns!

October 6, 2020
Unprompted review
Blank Tees USA logo

Reply from Blank Tees USA

Dear Erica,
We are sorry for the delay of our response. We faced some delay in our return process and we are now back to the normal. I have process your request and send your return label by email.
We will be glad to assist you for any other requests.

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Rated 1 out of 5 stars

Contacted 3 times to exchange shirt…

Contacted 3 times to exchange shirt size, no response whatsoever in 3 weeks. Can't recommend.

September 29, 2020
Unprompted review
Blank Tees USA logo

Reply from Blank Tees USA

Dear Customer,
We are sorry for the delay of our response. Please fill out our return form here: https://www.blankteesusa.com/return-form/
We offer free returns on all our products once this form is filled. Our exchange process will use this same return form. Please add a note about which item you like to exchange with in the comment section.
You will received the return shipping label within 3 to 4 business days after submission.
We will be glad to assist you.

Rated 1 out of 5 stars

Been waiting for my order to be shipped…

Been waiting for my order to be shipped for close to a month now. No update, phone line seem to be disconnected. Very unprofessional.

September 23, 2020
Unprompted review
Blank Tees USA logo

Reply from Blank Tees USA

We are sorry for the delay you encountered with your order. Our previous customer service team got overwhelm by our reduce staff members. We have resolved the situation and process all back order on this order and offer a store credit to the customer for all his future needs in wholesale t-shirts.
All our stocks are now up to date and we will make any new order will be delivered on time. We hope to see you again!

Rated 5 out of 5 stars

The 4 shirts I bought were very soft

The 4 shirts I bought were very soft, quality fabric and just the right fit. My husband says that he feels like he's wearing nothing when he is wearing his new shirts. Thank you.

September 22, 2020
Unprompted review
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