A wireless range of models at great prices. Looking forward to receive my glasses at home.
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Review summary
Created with AI, based on recent reviews
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It was an easy purchase process, and the price was the lowest at the time compared with other webstores. Delivery was a bit long, but the overall experience was pleasant.
Good price, easy ordering. Could have been even faster with direct Apple Pay, but good enough 🙏
Easy to order. Got introductory offer of 4% off bringing total to £116.16. Free shipping Adequate pictures of items. Should be here with 1 week and easy return . Confirmation email came throu... See more
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Company details
Written by the company
At Blickers, eyewear is our heritage. With over 160 years of family optical expertise, we bring you Europe’s largest selection of authentic designer glasses and sunglasses. Every frame is 100% original, with secure payment and a certificate of authenticity for total peace of mind. Thanks to our own optical lab and thousands of styles in stock, you’ll enjoy fast delivery, precise lenses, and quality you can truly trust. ✨ Blickers: everything you wish for your eyes. Wish granted.
Contact info
Carrer de la Igualtat, 29. Oficina 1, Blickers, 43201, Reus, Spain
- contact@blickers.com
- blickers.com
3.6
Average
12K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Already ordered my 4th glasses from…
Already ordered my 4th glasses from here, using since 2019 and always good quality, nice packing as well. Love the glasses
March 29, 2026
Unprompted review
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I've been checking the prices for…
I've been checking the prices for several days. When I finally bought it the price suddenly got higher
March 26, 2026
Unprompted review
Very cooperative and flexible in…
Very cooperative and flexible in finding a solution for the customer. Excellent service.
March 26, 2026
Unprompted review
Reply from Blickers
Thank you very much for your 5-stars review!
poor customer service and no refund.
poor customer service and no refund.
I returned my order (BLK-2026-776813) more than 4 weeks ago. According to their own policy, refunds should be processed within 14 days, but this deadline has clearly been exceeded.
I contacted support multiple times via email and chat, but I was either ignored or redirected without any real solution.
At this point, it feels like the company is deliberately delaying refunds.
I strongly advise against ordering from Blickers. If you return an item, you may have to chase your money for weeks or even months.
February 5, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
We’re sorry to hear about your experience and understand your concern regarding the refund.
Please note that the 14-day refund period starts once the return is received at our main warehouse, not from the date it is sent.
Once the item arrives, it goes through a quality control process, and the refund is issued immediately afterwards.
As soon as it is processed, your refund will be completed.
Thank you for your patience.
Best regards,
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Avoid these like the plague
Avoid these like the plague, apparently it’s a running trend that everything is late. I’m still waiting for my glasses after a month since I ordered them. Customer service are rude, abrupt and tell you everything you already know. Merina in customer service in particular has been extremely unhelpful. There’s no number for you to ring and from what I’ve read elsewhere they potentially use fake branded products.
BLK-2026-784050
March 24, 2026
Unprompted review
Reply from Blickers
Hello,
We are sorry to read your feedback.
After reviewing your conversation with our customer service team, we can confirm that all your questions were answered, and you were provided with clear updates throughout the process, including an estimated timeframe and a explanation of the delay.
The slight delay occurred because your glasses were with our opticians undergoing final quality control checks, ensuring they meet the highest standards after the prescription lenses are fitted into the frame.
Please note that while we always provide estimated delivery windows, we are unable to guarantee an exact delivery date, as this depends on the carrier once the order has been dispatched.
We can confirm that your order has been shipped, and all relevant information has been communicated to you accordingly.
We also want to reassure you that all our products are 100% authentic and sourced directly from official manufacturers.
Best regards,
Terrible
Terrible. I am now contacting ICO as they never closed my account and didn't confirm deletion of my data and they continue to send me multiple promotional emails a week. They keep receiving my emails but after you continuosly keep asking them for permanent deletion, they stop responding.
Reply to your feedback below: on multiple occasions I emailed customer services I am unable to delete account and nobody responded
March 24, 2026
Unprompted review
Reply from Blickers
Hello,
thank you for your feedback.
At the moment, we are unable to locate your request with the information provided.
Please note that deleting your Blickers account is a simple process that can be done directly from your customer area. Once completed, your data will be removed in accordance with our data protection policies.
We remain at your disposal to assist you and ensure your request is handled correctly.
Best regards,
Genuine sunglasses at a fraction of…
Genuine sunglasses at a fraction of retail prices, quick delivery
March 23, 2026
Unprompted review
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A proud PRADA owner
I have been looking for a pair of smart prescription glasses for years and hadn’t found anything that wowed me. I needed a pair that looked smart and authentic on wearing. Specsavers and Vision Express did not have the style I was looking for and so when I searched online, I found Blickers who had a huge online stock of top end brands and styles. I eventually found my pair of Prada make and placed the order. It took two weeks for the order to arrive by courier and now I have the smartest pair of glasses I have longed for. Prada has done me proud for their smart frames. Thank you to Blickers for their prompt order and delivery.
March 23, 2026
Unprompted review
A wireless range of models at great…
A wireless range of models at great prices. Looking forward to receive my glasses at home.
March 22, 2026
Unprompted review
Just bought my glasses and can’t wait…
Just bought my glasses and can’t wait to see the quality and lenses type
March 22, 2026
Unprompted review
Great from start to finish.so easy
March 20, 2026
Unprompted review
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Avoid at all cost.
order. nr. BLK-2026-781083 . It's really worst customer experience Ive ever had. I was waiting 4 weeks for delivery ( 11 days after planned ), they spent 2 days on quality check and guess what ?? They came reeeeally bad installed, I went to two different pro optics and they were surprised how bad it could be mounted. NOW THEY REFUSE TO MAKE NEW ONE OR REFUND, it's really ugly company. It was cheapest option but definitely worst and NOT WORTH it. It was rayban correction glasses and I paid about 300$. Use your local optic because if something will be wrong you will have to do chargeback from your bank like me. Stay away from that store.
March 20, 2026
Unprompted review
Reply from Blickers
Hello,
We are very sorry to read about your review.
Based on the assessment provided by our quality team, the issue described appears to be related to a standard adjustment, which is very common with new glasses, as they need to be properly adapted to each individual’s face.
In a physical optical store, this adjustment is done directly with the customer present. As an online retailer, we unfortunately do not have the possibility to perform these personal fittings remotely.
We would also like to reassure you that all our products, are 100% authentic and undergo strict quality controls before being dispatched.
We remain at your disposal should you need any further assistance.
Best regards,
Reply from Blickers
Hello,
We are sorry to hear about your experience.
From what we can see, our customer service team has already replied to your messages. We kindly recommend checking your spam or junk folder, as sometimes our emails may be filtered there.
Your order is currently in transit, and we are monitoring the shipment to ensure it reaches you as soon as possible.
Thank you for your patience.
Best regards,
I ordered a glasses and it came broken lenses
I ordered a glasses and it came with broken lenses. I sent email with pictures asking for support and the answer I got is that I should change it locally. After taking so long to arrive how they can just ask me to change lenses in other provider if it was their fault?
I tried to give different solutions with no support. Very frustating
March 18, 2026
Unprompted review
Reply from Blickers
Hello,
We are very sorry to read about your experience and understand your frustration.
However, we have not been able to locate your order in our system based on the information available, so unfortunately we are unable to review the details of your case or what may have happened.
What you describe is unusual, as we always aim to provide appropriate support and solutions when an issue is reported.
We kindly invite you to contact us directly and provide your order details, so we can investigate the situation properly and assist you accordingly.
We remain at your disposal.
Best regards,
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Order arrived two weeks late BLK-2026-777900
Order arrived two weeks late, and I was only informed on the expected delivery day. Because of this delay, I was no longer able to request a exchange/return within the allowed time.
The glasses also came in the wrong frame colour. While this may have been an accidental selection, they are non-prescription (only blue light filter), and I simply asked to exchange the same model for a different colour.
After multiple emails and slow responses, no solution was offered, leaving me with no option but to open a dispute. “right of withdrawal” for distance purchases (such as online shopping). This right comes from the Directive 2011/83/EU on Consumer Rights.
Very disappointing customer service. I would not recommend this company if you expect support when something goes wrong.
February 8, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
After reviewing your case, we can confirm that the maximum delivery date for your order was the 23rd, and your order was shipped on the 20th, within the estimated timeframe. The delivery took place on the 24th. While we always aim to meet the expected delivery window, any delays caused by the carrier are unfortunately beyond our control.
Regarding your return request, please note that you have 14 days from the date of delivery to request a return. However, the reason why the system does not allow you to proceed is because your glasses include custom-made lenses, which are considered personalised products. This applies whether they are prescription or non-prescription, as the lenses are cut and fitted specifically for your selected frame.
As clearly stated in our Terms and Conditions, personalised items are not eligible for return.
We also confirm that the item delivered corresponds to the model selected at the time of purchase. We understand that the colour may not meet your expectations, and we’re sorry for any disappointment caused. However, in this case, our policy applies as outlined.
Best regards,
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