A wireless range of models at great prices. Looking forward to receive my glasses at home.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was an easy purchase process, and the price was the lowest at the time compared with other webstores. Delivery was a bit long, but the overall experience was pleasant.
Good price, easy ordering. Could have been even faster with direct Apple Pay, but good enough 🙏
Easy to order. Got introductory offer of 4% off bringing total to £116.16. Free shipping Adequate pictures of items. Should be here with 1 week and easy return . Confirmation email came throu... See more
Company replied
Company details
Written by the company
At Blickers, eyewear is our heritage. With over 160 years of family optical expertise, we bring you Europe’s largest selection of authentic designer glasses and sunglasses. Every frame is 100% original, with secure payment and a certificate of authenticity for total peace of mind. Thanks to our own optical lab and thousands of styles in stock, you’ll enjoy fast delivery, precise lenses, and quality you can truly trust. ✨ Blickers: everything you wish for your eyes. Wish granted.
Contact info
Carrer de la Igualtat, 29. Oficina 1, Blickers, 43201, Reus, Spain
- contact@blickers.com
- blickers.com
3.6
Average
12K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Easy very easy probably the tenth order…
Easy very easy probably the tenth order always very good 👍👍👍
April 12, 2026
Unprompted review
Quick service and good prices
April 11, 2026
Unprompted review
Topservice !
April 10, 2026
Unprompted review
Refund
I would like to return the glasses I purchased; however, I am unable to process the return through the website due to an issue with the local currency.
I have already sent an email to Customer Care and also used the chat function, but I have not received any response to my email so far. The chat redirected me back to Customer Care, and unfortunately there is no phone number available to contact someone directly.
As the return window is getting shorter each day, I am concerned about losing my right to return the item due to a technical issue that is outside of my control. I would appreciate your assistance as soon as possible.
April 10, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
Unfortunately, we are unable to locate your order based on the information provided in this review. We kindly ask you to contact our Customer Care team, including your order number, so we can assist you as quickly as possible.
Please note that returns can be requested directly through your customer account area on our website. If you have already contacted our Customer Care team, we also recommend checking your spam or junk folder, as our replies can sometimes be filtered there.
We understand your concern regarding the return window and will, of course, review your case accordingly once we have your details.
We remain at your disposal and will be happy to help resolve this situation.
Best regards,
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Great
Great, fast, easy, all needed info there. I’ll definitely buy here again!
April 10, 2026
Unprompted review
Price very fair
Price very fair, delivery a bit slow. Order easy to place. Great quality glasses
June 7, 2025
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Don't expect your items to arrive on time if at all - still waiting for mine......
I ordered my prescription glasses on the 06/02/2026 and it is now 07/04/2026 and still no glasses. That is over 8.5 weeks. Why sell items on your website if they are not even in stock???!!!! I will never use you again.
April 7, 2026
Unprompted review
Reply from Blickers
Hello,
We’re really sorry to hear about your experience.
Unfortunately, we are unable to locate your order with the information provided in your review. Some models, especially high-demand or prescription items, can have longer production and supply times depending on availability from the manufacturer. That said, we also offer many models with much faster shipping times (24–72 hours), clearly indicated on our website.
To give you a precise update and properly assist you, we kindly ask you to contact our Customer Care team with your order details. We’ll be more than happy to check the status of your order and provide you with a clear timeframe.
We appreciate your patience and hope to resolve this for you as soon as possible.
Best regards,
Ordered these glasses much cheaper than…
Ordered these glasses much cheaper than the retail price. Will look forward to receiving. Thanks
April 6, 2026
Unprompted review
Best site on the Internet for sunglasses
Best site on the Internet for sunglasses
April 5, 2026
Unprompted review
Excellent service so far.
April 4, 2026
Unprompted review
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Quick and certified seller sold it for…
Quick and certified seller sold it for me
April 4, 2026
Unprompted review
Receiving discounts is always a good…
Receiving discounts is always a good incentive, it’s a good payment system but I can’t locate a PayPal option on the web page which would be better for me.
April 3, 2026
Unprompted review
unresponsive company
The site shows cheap prices and quick delivery times but when I ordered the delivery time changed. I have been trying to get hold of blickers and have even emailed them and they don't respond.
I am worried my package might not deliver.
April 1, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback.
Our team has already provided a response and information regarding your order. We kindly ask you to check your spam or junk folder, as sometimes our emails may be filtered there.
If you are still unable to locate our message, please let us know and we will be happy to assist you further.
Best regards,
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Total scam company
Total scam company - failed delivery, incorrect photo of a delivery as evidence, poor contact, no resolution apart form no goods, no refund! Told had to fill a form with 14 days of reported loss, but I was on holiday so couldn’t…so awful service
In response to your below message….
You informed me of the 14 days for the form AFTER THE 14 days anyway!!! Because it takes 4/5 days to respond to any message…so even thought I am away and cannot complete this, it was over the 14 days…how very convenient
As a side note, the facts
-The parcel was not delivered - the image of a complete delivery was not my parcel
-I reported the issue within hours of the issue to Evri and you…..
-your CS service is very very very slow and poor….hence the 14 days was impossible
-I am a global logistics director for a high end fashion retailer and send over 700,000 deliveries with Evri..i know what a service should be and this isn’t it
March 14, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your feedback. We’re very sorry to hear about your experience.
We would like to clarify that we are a well-established and trusted company, and situations like this are taken very seriously on our side. Whenever a delivery issue is reported, we always work closely with the carrier to investigate and resolve the case.
However, please note that all carriers require claims for lost or undelivered parcels to be submitted within a limited timeframe, in this case, 14 days. This is a standard procedure across the logistics industry. After this period, shipments are considered correctly delivered if no issue has been reported, as delivery problems are normally communicated immediately.
We understand that being away may have made this more difficult, and we truly regret the inconvenience caused. Unfortunately, once this timeframe has passed, we are no longer able to open a claim with the carrier.
If you wish, you are welcome to contact us directly with your order details so we can review your case once again.
Best regards,
Beware added extras
Easy to order.
Got introductory offer of 4% off bringing total to £116.16. Free shipping
Adequate pictures of items.
Should be here with 1 week and easy return .
Confirmation email came through and they had charge me £134.43.
Somewhere they have added another £18 odd pounds even though it said Total £116.16.
Am awaiting an explanation.
March 30, 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for your review.
We would like to clarify that no additional amount has been charged. As explained by our Customer Care team via email, there was a technical issue in the confirmation email where the amount in euros was incorrectly displayed as pounds.
As we are a Spanish company operating in euros, our system converts the payment to euros, and the email mistakenly showed the euro conversion labeled as pounds.
If you check your payment, you will see that only the correct amount of £116.16 has been charged.
We apologise for any confusion caused and appreciate your understanding.
Best regards,
Terrible experience
Terrible experience. Ordered glasses on March 1st, shipped on March 13th and never received.
Since March 23rd I have been trying to get in touch: emails are ignored, the chatbot is useless and there is no phone number available. I followed up again last Friday, still no response.
My package has gone missing and customer service is completely unreachable. This is unacceptable. I expect a prompt response and a proper solution.
March 1, 2026
Unprompted review
Reply from Blickers
Hello,
We are very sorry to read about your experience.
Unfortunately, with the information provided, we are unable to locate your order in our system and therefore cannot verify its status, tracking, or what may have occurred during transit.
We kindly ask you to contact us directly with your order details so we can investigate this further and assist you as quickly as possible.
Best regards,
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