Blindster.com Reviews 271

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made, sturdy, and often exceed expectations. The ordering process is frequently described as easy and intuitive, with many appreciating the smooth user experience. Reviewers also highlight the excellent customer service, mentioning helpful and responsive support that assists with various issues, including re-cuts and replacements. However, some customers experienced issues with installation, finding it less straightforward than depicted. A few people also mentioned receiving orders with missing components or products that did not align perfectly. There were also occasional reports of longer-than-expected delivery times or discrepancies in communication regarding order status.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit. Many customers praise the high quality,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality and durability of... See more

Order

Clients share positive opinions on the ordering process, finding it easy and intuitive. Many reviewers praise... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the ordering process easy... See more

Based on these reviews

Rated 5 out of 5 stars

The Blindster ordering process is extremely easy. I have bought blinds a few years ago and they are still as sturdy and put together as if I bought it today. The customer service is excellent and the... See more

Rated 5 out of 5 stars

Great products. Super easy to install.. just like advertised. I didn’t measure properly for one window, so one blind didn’t’ fit properly. Called customer support and they re-cut and sent me a new rep... See more

Company replied

Rated 5 out of 5 stars

We ordered 2 blinds and they came on time and in good shape. Unfortunately they weren't what we had in mind. One call to Blindster and they offered to issue a credit without returning them asking u... See more

Company replied

Rated 5 out of 5 stars

Due to some unforeseen family health issues, my wife and I weren't able to install a shade we ordered until 90 days after it was delivered (which is outside of Blindster's 60 day Fit or Free guarantee... See more

Company replied


Company details

  1. #7 of 13 best companies in Window Treatment Store
  2. #3 of 6 best companies in Blinds Shop
  3. #19 of 47 best companies in Home Improvement Store
  4. #1 of 4 best companies in Remodeler

Written by the company

Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day. At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

5-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Beautiful Blinds at a great price! Don't Hesitate!

This is the third home I have outfitted with Blindster Bamboo shades. The quality is excellent; they are affordable and easy to install - my son installed them for us using very few tools. I added the binding, pull chains, and black-out liners and they look amazing and really block out the light when completely down. I love these blinds and I actually paid less for my whole house (14 windows) than my friend did ordering custom blinds for three windows! Also their customer service is excellent! I mis-measured one of the windows and ordered the blind too short and they replaced it free of charge with no questions asked! You will not regret ordering from Blindster! One last thing I want to mention is that their turn around time is very fast. I received my order in about two weeks!

January 18, 2026
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Reply from Blindster.com

Thank you so much for taking the time to share such a wonderful review, Susan! We’re honored that you’ve trusted Blindster in not just one, but three homes. It’s great to hear how much you love the bamboo shades and all the options they offer work perfectly for your space. We’re also happy our team could quickly help with the Fit or Free remake. Thank you again for your kind words about our quality, pricing, and turnaround time. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Quick delivery

Quick delivery! We love our new blinds!

January 24, 2026
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Reply from Blindster.com

Hi Arlene, thank you for the 5-star review! We’re so glad your new shades arrived quickly and that you love them. We appreciate you choosing us!

Rated 5 out of 5 stars

Great product

Great product; even better instructions on how to install; and everything measured perfectly. I am recommending your product wildly!

January 24, 2026
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Reply from Blindster.com

Hi Janelle, we’re so happy to hear that you loved the product and found the installation instructions helpful! It’s fantastic that everything fit perfectly. Your recommendation means the world to us!

Rated 3 out of 5 stars

Just ok

Shipping time was good. Custom measurement good. Disappointed that the headrail doesnt match the blind color. Quality of the internal workings not good. Very loose control and feels/sounds more like an aluminum blind.

January 24, 2026
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Reply from Blindster.com

Hi there, thank you for your honest review. We’re sorry the headrail and function didn’t meet your expectations. A member of our customer service team has already reached out to assist you and will work with you to resolve these concerns. We appreciate your feedback and the chance to make this right.

Rated 5 out of 5 stars

Great quality

Great quality, great communication and great price! I appreciated the samples and love our end product!

January 23, 2026
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Reply from Blindster.com

Hi there, thank you for sharing such a great review! We’re happy to hear that the samples were helpful and that you’re pleased with both the experience and the finished product.

Rated 5 out of 5 stars

Wonderful product

So happy with this product.
I recently moved into my home and although I am able to mount hardware for blinds I did not want to.
These blinds were a perfect solution.
They are easy to install and beautiful.
I needed to have window coverage for my home office windows quickly and Blindster.com came through for me.

January 23, 2026
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Reply from Blindster.com

Hi Trish, we truly appreciate you taking the time to share your experience! We’re happy to hear the shades were easy to install, beautiful, and just what you needed for your new home and home office. Thank you for trusting us!

Rated 5 out of 5 stars

Easy to install. 👍🏼

Like the ease of installation.

January 23, 2026
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Reply from Blindster.com

Hi Shelley, thank you so much for the 5-star review! We’re happy to hear you enjoyed how easy the installation was. We appreciate you choosing Blindster and hope you continue to enjoy your new window treatments!

Rated 5 out of 5 stars

Quality is top notch

Quality is top notch. Very good product and easy to install. Would buy again!

January 22, 2026
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Reply from Blindster.com

Thanks for the great review, Sally! We’re glad you’re loving the quality and had a smooth installation experience. We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Satisfied

We’ll made but a bit bulkier than I expected. Good service and fair pricing. Easy to use site. Would recommend.

January 19, 2026
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Reply from Blindster.com

Thank you for your thoughtful review, Jacqueline! We’re glad to hear you were happy with the quality, service, pricing, and ease of ordering. We appreciate the recommendation and your feedback!

Rated 5 out of 5 stars

Great products and support

Great products. Super easy to install.. just like advertised. I didn’t measure properly for one window, so one blind didn’t’ fit properly. Called customer support and they re-cut and sent me a new replacement. I only paid a minor amount for shipping. Excellent support and product. I highly recommend them.

January 24, 2026
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Reply from Blindster.com

Thank you for the fantastic review, Robert! We’re glad to hear the blinds were easy to install and that our customer service was able to quickly help with the replacement under our Fit or Free Guarantee. We truly appreciate the recommendation and your kind words!

Rated 4 out of 5 stars

Good communication for status

While the lead time was a little long between the order and delivery date, communication was very good.

January 22, 2026
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Reply from Blindster.com

Thank you for your feedback! We appreciate your patience with the lead time and are glad our communication kept you informed throughout the process. Thanks for choosing us!

Rated 5 out of 5 stars

Delivery was fast - Good quality product

Delivery was fast. Product was also good. Self installation was a breeze. I would definitely consider blindster.com for my next blind project.

January 24, 2026
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Reply from Blindster.com

Thank you for the great review, Kalpesh! We’re happy to hear the delivery was fast, the quality met your expectations, and installation was a breeze. We truly appreciate you choosing Blindster and look forward to helping with your next project!

Rated 5 out of 5 stars

Good quality and fit.

I bought the black out shades because my house has southern exposure until 2:00. My home office was tough to use my computer. Great quality and fit. I strongly recommend the cellular shades.

January 24, 2026
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Reply from Blindster.com

Thank you for the great review, Terrence! We’re glad to hear the blackout cellular shades made such a difference in your home office and that the fit and quality met your expectations. We truly appreciate the recommendation!

Rated 5 out of 5 stars

I had a set of blinds fail while still…

I had a set of blinds fail while still under warranty. They set up a replacement order and the product was better than the original blinds.

January 22, 2026
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Reply from Blindster.com

Thank you for sharing your experience, Pat! We’re glad we could take care of the issue under warranty and that the replacement blinds exceeded your expectations. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Good quality

Good quality
Good options
Tracking and shipping included
Great prices with sale
Very happy with this product

January 23, 2026
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Reply from Blindster.com

Thank you for the wonderful review! We’re so glad you’re happy with the quality, options, pricing, and the overall experience. We truly appreciate you choosing us and are happy to hear you’re loving your purchase!

Rated 5 out of 5 stars

great product

great product. Fast delivery

January 23, 2026
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Reply from Blindster.com

Thanks so much, Charles! We’re glad you’re happy with the shade and our fast delivery. Your feedback means a lot to us!

Rated 5 out of 5 stars

Worth every penny!

I made a mistake when ordering the color. This order was placed during the holidays and their customer service was closed. I was in a panic, but once they got back to me 2 days later, order was restored. We received our blinds and our order was perfect. So wasn’t install as well.

January 23, 2026
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Reply from Blindster.com

Thank you so much for sharing your experience, Raquel! We’re glad our team was able to help correct the order and that everything arrived just right. We truly appreciate your kind words!

Rated 5 out of 5 stars

everyone I spoke to was very…

everyone I spoke to was very knowledgeable. I had a problem with my second blind I ordered and made a mistake. They were very accommodating and replaced my blind.
I recommend you to purchase all your blinds from this company

January 23, 2026
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Reply from Blindster.com

Hi Anthony, thank you for your kind review! We’re glad our team was able to assist and get your blind replaced smoothly. It means a lot that you recommend us, and we truly appreciate your feedback!

Rated 5 out of 5 stars

Quality product quick delivery.

Great customer service.

January 23, 2026
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Reply from Blindster.com

Hi Larry, thank you for your review! We’re glad to hear you’re happy with the quality of your blinds, the quick delivery, and our customer service. We really appreciate your feedback!

Rated 5 out of 5 stars

Great Product and easy install

Great information up front on how to measure properly, well made materials and easy install! Shipping was as expected, would purchase again!

January 22, 2026
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Reply from Blindster.com

Hi Kevin! We really appreciate you taking the time to share your experience. It’s great to hear the installation was easy and that everything met your expectations. Thanks for choosing us, and we look forward to serving you again!

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