Blinds To Go Reviews 5,078

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, knowledgeable, and helpful throughout the entire process, from initial consultation to installation. Many people highlight the excellent service, noting that the process was smooth, efficient, and well-organized. Reviewers are also very happy with the products, often describing them as beautiful and of good quality, enhancing the look of their homes. However, some customers expressed dissatisfaction with the quality of certain products, mentioning issues like blinds being darker than expected or concerns about durability and materials. A few people also experienced problems with product accountability and occasional difficulties during installation, such as incorrect measurements or parts not fitting properly.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Customers consistently note positive experiences with service, praising the excellent service from... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction, noting that... See more

User experience

Clients share positive opinions on user experience, with many describing the overall process as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From purchasing our perfect blinds. Thanx Polly, to the awesome installation team. Ken and partner (sorry didn't catch her name.) Both were brilliant, professional friendly and fast. We 100% recomm... See more

Company replied

Rated 4 out of 5 stars

Took a while to get it, they requested full payment before installation and we did not see what it really looked like before payment and installed. Company Lacks trust in their clients but expect us t... See more

Company replied

Rated 5 out of 5 stars

Ann Marie and Yurii were awesome both were so knowledgeable. I had no question unanswered. I will definitely use blinds to go again and I have told all my friends how great they were and everything... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied


Company details

  1. #8 of 13 best companies in Window Treatment Store
  2. #3 of 7 best companies in Blinds Shop
  3. #7 of 14 best companies in Curtain Store
  4. #37 of 85 best companies in Decoration and Interior Design Store
  5. #16 of 34 best companies in Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(5,078)

2,555 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent installation ok post sales

The process in general was awesome only small issues with the post sales - no follow up- waitting calls and issues with the final price

June 19, 2026
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Reply from Blinds To Go

Hello Jose, thank you for the review. It’s great that the main process went so well! We apologize for the issues with the follow-up and the pricing. We've already shared your notes with our team to keep improving.

Rated 5 out of 5 stars

The selection was easy and…

The selection was easy and professional.
The measuring and installation were done on schedule.
The quality of the product is good.
The company has integrity.

June 18, 2026
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Reply from Blinds To Go

Hello Connie,
Thank you for the awesome review! We work hard to stay on schedule and it means a lot to hear that you value our integrity. We're glad you had a smooth experience from start to finish!

Rated 5 out of 5 stars

They delivered exactly what they…

They delivered exactly what they promised...on time, quick installation, beautiful product. I couldn't be happier.

June 10, 2026
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Reply from Blinds To Go

This is wonderful to hear, Mark! Thank you for the great review!

Rated 4 out of 5 stars

Install was excellent

Install was excellent
Installer was late arriving, I had to call store twice to find out where he was.
I feel that installer should have called me to let me know he was running late and provide an ETA.

June 11, 2026
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Reply from Blinds To Go

Hello Marg,
Thank you for taking the time to review us. We are glad to hear the final install met your expectations. We appreciate your feedback regarding the arrival notice and will use it as we continue to refine our client experience. Enjoy your new installation!

Rated 5 out of 5 stars

Personalized Assistance

Luka, our personal consultant, was very helpfully in selecting the right shades and facilitated in the installation. He gave us his personal cell phone number that he responded to even on — what was unbeknownst to me — his day off.

May 11, 2026
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Reply from Blinds To Go

Hi Bob, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you.

Rated 5 out of 5 stars

Blinds with Peace of Mind

Having been in sales for many years, I've learned that it's easy to tell the difference between a good company and a great one. I've been using Blinds To Go for our corporate offices for the past few years, and they have been outstanding from start to finish.

My sales representative, the measurer, and the installer have all been professional, knowledgeable, and committed to getting the job done right. They even came back for a second measurement to ensure everything was perfect, which speaks volumes about their attention to detail and customer service.

The entire process has been seamless, and the quality of both the product and the service has consistently exceeded my expectations. I would recommend Blinds To Go without hesitation and will continue to use them for future projects.

June 18, 2026
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Reply from Blinds To Go

Hi Kelly, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you.

Rated 4 out of 5 stars

Great process and quality but communication could have been better

Everything related to selecting our products, measuring, and installation was very easy. I have to admit that the communication after we completed our order could have been better. I was unclear that we had to wait to schedule an installation date until the product arrived in the store. More regular updates would have been helpful. Once they were delivered we were able to schedule our installation appointment easily and from then on out everything moved as expected.

June 18, 2026
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Reply from Blinds To Go

Hi Frank, we really appreciate you sharing your feedback regarding your recent experience with us. We are pleased to hear that the selection, measuring, and installation processes were easy for you; but sincerely apologize for the lack of clarity and updates regarding the scheduling of your installation. We are actively working to improve our notification process and this feedback is very valuable to us. Thank you again!

Rated 2 out of 5 stars

Though the designers were very helpful…

Though the designers were very helpful and knowledgeable, we have major issues with the scheduling department. Our installer did a great job, but only had partial order with him.
Trying to schedule the remainder of the installation has been a nightmare of no communications and delays. It lowers my opinion of the company, they are unable to complete the job.

June 10, 2026
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Reply from Blinds To Go

Hi Margaret, we are truly sorry to hear about your recent experience with us. We understand how important it is to address your concerns, and we have taken the necessary steps to ensure that our customer experience manager reach out to you directly. Our goal is to help resolve this issue as quicky and effectively as possible. Thank you for your patience.

Rated 5 out of 5 stars

Helpful and informative staff

Helpful and informative staff, both for design and installation.

June 17, 2026
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Reply from Blinds To Go

Hello Steven,
Thank you for your feedback! We're glad to hear our team was helpful and informative throughout both the design and installation process. We appreciate your support!

Rated 5 out of 5 stars

From Danielle’s excellent service to …

From Danielle’s excellent service to the very helpful installer, we are thrilled. We’ve been using Blinds To Go for a number of years and they’ve always been great

June 10, 2026
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Reply from Blinds To Go

Thank you for your continued trust Andrea ! We’re so happy to hear our team has taken great care of you over the years. We truly appreciate your support!

Rated 5 out of 5 stars

Efficient

Efficient
Install was excellent, very clean and quick
Installer was excellent

June 9, 2026
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Reply from Blinds To Go

We are so pleased to hear about your excellent installation experience, Jerry! Thank you for sharing your positive feedback!

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