Blinds To Go Reviews 5,072

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, knowledgeable, and helpful throughout the entire process, from initial consultation to installation. Many people highlight the excellent service, noting that the process was smooth, efficient, and well-organized. Reviewers are also very happy with the products, often describing them as beautiful and of good quality, enhancing the look of their homes. However, some customers expressed dissatisfaction with the quality of certain products, mentioning issues like blinds being darker than expected or concerns about durability and materials. A few people also experienced problems with product accountability and occasional difficulties during installation, such as incorrect measurements or parts not fitting properly.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Customers consistently note positive experiences with service, praising the excellent service from... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction, noting that... See more

User experience

Clients share positive opinions on user experience, with many describing the overall process as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From purchasing our perfect blinds. Thanx Polly, to the awesome installation team. Ken and partner (sorry didn't catch her name.) Both were brilliant, professional friendly and fast. We 100% recomm... See more

Company replied

Rated 4 out of 5 stars

Took a while to get it, they requested full payment before installation and we did not see what it really looked like before payment and installed. Company Lacks trust in their clients but expect us t... See more

Company replied

Rated 5 out of 5 stars

Ann Marie and Yurii were awesome both were so knowledgeable. I had no question unanswered. I will definitely use blinds to go again and I have told all my friends how great they were and everything... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied


Company details

  1. #8 of 13 best companies in Window Treatment Store
  2. #3 of 7 best companies in Blinds Shop
  3. #7 of 14 best companies in Curtain Store
  4. #37 of 85 best companies in Decoration and Interior Design Store
  5. #16 of 34 best companies in Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Your staff is terrific

Your staff is terrific. I did have an impossible time getting the blinds to snap in to the metal clips until I realized the screws provided prevent the fixture from snapping in. I used my own screws and it assembled with ease, but that was after an hour wasted.
Thanks -John

June 16, 2026
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Reply from Blinds To Go

Hi John, thank you so much for your review! We really appreciate the feedback regarding the screws used for installation as well and are so sorry you had to deal with that issue... we will be sure to pass this valuable feedback along to our Product Development team.

Rated 5 out of 5 stars

Aleina helped us to purchase our new…

Aleina helped us to purchase our new blinds for our living room. She did go above and beyond to make sure we are completely satisfied. Jason our installer was on time and he did an excellent job to install them. Thank you both Aleina and Jason!! Keep up the good work!

June 15, 2026
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Reply from Blinds To Go

Thank you for your review Mostafa ! We're happy to hear you had a great experience. We'll be sure to pass your kind words along to Aleina and Jason.

Rated 5 out of 5 stars

Great experience

The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, friendly, communicative and quick.

June 9, 2026
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Reply from Blinds To Go

Hello Colleen,
Thank you for taking the time to share your experience. It's great to hear that everything came together so well and that the process was straightforward from start to finish. We'll be sure to pass along your feedback to Neha and Moe!

Rated 5 out of 5 stars

Very Impressed..!

I am delighted to say that today I had a wonderful experience at your Norwalk store. I recently purchased a large three bedroom end-unit condominium and needed window treatments throughout. When I walked in, I was immediately greeted by the store manager, a very pleasant young lady by the name of Evangelie. She quickly assessed my particular needs and introduced me to Alexander, one of their design consultants. Alex had an extensive knowledge of window treatments and was very patient explaining to me the plethora of choices in their extensive product line. I never felt rushed nor pressured, and every question that I had was answered to my complete satisfaction. Evangelie was always close at hand to lend additional support. After placing an large order, I left the store feeling confident and satisfied with our choice and selection. Customer service like I received today is a rare commodity indeed. Thank you Alex and Evangelie for your splendid service!

June 15, 2026
Unprompted review
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Reply from Blinds To Go

Thank you for your kind review Richard . We're so pleased to hear that your visit was such a positive experience. We'll be sure to share your thoughtful feedback with Alex and Evangelie, they'll be delighted to know they helped make your project an enjoyable one.
Thank you for choosing us, and we look forward to helping you complete your new home.

Rated 5 out of 5 stars

Vertical Blinds

First, the product is excellent. They had exactly what I was looking for at a reasonable price. Most importantly, both the salesperson and the installer were professional, knowledgeable, and very helpful throughout the process. I was very pleased with the overall experience.

June 8, 2026
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Reply from Blinds To Go

This is so wonderful to hear, C Curtis! Thank you for taking the time to leave us such a great review!!

Rated 5 out of 5 stars

The whole process was extremely easy

The whole process was extremely easy, and the staff was fantastic! They were very knowledgeable in the store, and our installer was very professional and neat.

June 7, 2026
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Reply from Blinds To Go

Thank you for your kind review! We're glad the process was easy and that both our store team and installer provided great service. We appreciate your feedback!

Rated 3 out of 5 stars

Wish price was a bit more affordable

Wish price was a bit more affordable. And delivery was sooner. I had to change my order as all product was not available.
Sales and install team were accommodating however.

June 15, 2026
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Reply from Blinds To Go

Hi Adam, we are sorry to hear about your original products being changed due to availability - we appreciate your patience and are glad to hear you were able to find something else for your windows. Thank you for all of your feedback and we hope to work with you again in the future.

Rated 2 out of 5 stars

Blinds to Go -- A Tale of Two Shades

Blinds to Go's woven woods blinds are wonderful and beautiful. I love them. But the quality of Blinds to Go's roller shades is atrocious. It took them more than 5 months to get them right. The only person at the company who truly cared was Destinee Lewis. She would not stop trying until the roller shades worked properly. Like I said, it took more than 5 months.

February 23, 2026
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Reply from Blinds To Go

Hi Steve, we are sorry to hear about your experience with the roller shades. We are glad that Destinee was able to help as much as she could but it never should have taken that long in the first place - for this we are truly sorry. Please let us know if there is anything else we can do to help you further.

Rated 5 out of 5 stars

Pleasant shopping experience

Our salesperson was knowledgeable and helpful in our selection of shades. Quick and efficient ordering and it came in on time. Looks great in our bathroom.

June 7, 2026
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Reply from Blinds To Go

Thank you for your review ! We're happy everything went smoothly and that you're enjoying the finished result. We appreciate you taking the time to let us know!

Rated 5 out of 5 stars

Great customer service at the Windsor…

Great customer service at the Windsor location. Only a few weeks for delivery. Blinds went up without a problem and they look terrific! June 7, 2026
Colleen Ryersee

June 7, 2026
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Reply from Blinds To Go

Hello Colleen,
Thank you for the great review ! We’re happy to hear everything went smoothly and that you’re pleased with your new blinds. We appreciate your support!

Rated 5 out of 5 stars

The installer was great

The installer was great. Hopefully the shade that was faulty will be replaced sooner than later.

June 7, 2026
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Reply from Blinds To Go

Hi Elaine We're glad to hear the installation went well. We'll make sure your replacement is taken care of as quickly as possible.

Rated 5 out of 5 stars

Perfection

The blinds are beautiful and add elegance to my den. The staff, product and service were very easy and very efficient. They tell you who will be coming to your house with a picture. We called the Designer to come to the house. I would recommend Blinds To Go.

June 14, 2026
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Reply from Blinds To Go

Thank you for your kind words Jeffrey ! We're glad you’re enjoying your new blinds and had a great experience with our team. We appreciate your recommendation!

Rated 5 out of 5 stars

Great experience at Blinds to Go Kitchener

Very pleased with the purchase and installation experience at Blinds to Go Kitchener. Everything went according to plan. Blind measurement was accurate, pricing was the same as quote. No surprises. The installation was very professional. Great job.
We bought a new blind for our kitchen. Perfect.
We also had a 12 year old blind for a patio door that needed repair. Fully covered by the lifetime warranty

June 11, 2026
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Reply from Blinds To Go

Thank you for the great review Murray ! We’re glad everything went smoothly from measurement to installation, and that both your new blind and warranty repair were taken care of properly. We appreciate your trust in us!

Rated 5 out of 5 stars

Finishing off our century home upgrade.

Absolutely professional and thorough. It was like your rep anticipated our needs. Wonderful from start to installation finish. Our house is finished off with your blinds and the care to put them in place . It was a bonus that the price was right.

June 6, 2026
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Reply from Blinds To Go

Thank you for the wonderful feedback Marilyn ! We’re so happy to hear everything went smoothly from start to finish and that you’re pleased with the result. We really appreciate you choosing us!

Rated 5 out of 5 stars

Wendy was fantastic -good guidance and…

Wendy was fantastic -good guidance and follow through!!!

June 13, 2026
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Reply from Blinds To Go

Hi Joe,
Thank you! We’re glad Wendy was able to guide you through the process and follow up well. We really appreciate your feedback!

Rated 5 out of 5 stars

The process was easy and the ptoduct was great

The process was easy

June 6, 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found the process easy and that you had a positive experience with Blinds To Go. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

You guys were a pleasure to deal with

You guys were a pleasure to deal with. From your associate Steve in the showroom to the guy who did the installation, high marks across the board.

June 13, 2026
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Reply from Blinds To Go

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Blinds To Go. It's great to know that Steve and our installation team were able to meet your expectations. We strive to provide excellent service, and your feedback is truly appreciated. If you ever need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

This is my second order for blinds

This is my second order for blinds! All staff were extremely helpful for both purchases. I will be finishing off my 2nd floor windows soon!

June 13, 2026
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Reply from Blinds To Go

Thank you for your continued trust Cathy ! We’re so glad our team has been able to help with both of your projects. We look forward to helping you with your second floor windows soon!

Rated 5 out of 5 stars

All personnel were helpful and professional

All personnel were friendly, helpful, and professional. The clerk at the Framingham store provided good guidance on options. The measurements went smoothly. The installation was professional and quick. We are happy with the product.

June 13, 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had such a positive experience at our Framingham store. It's wonderful to know that our team was able to provide you with friendly and professional service, and that the installation process met your expectations. We truly appreciate your feedback and are delighted that you are happy with your new blinds. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Seamless experience

Blinds to go was easy to find online, quoted the best price I could find, and installed the custom blind quickly.

June 5, 2026
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Reply from Blinds To Go

Thanks for sharing your experience! We’re glad we could help bring your project together and that you’re happy with the final result.

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