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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product quality, citing issues with cameras being unreliable, failing to connect, and having poor night vision. Customers also frequently reported problems with the technology, including cameras going offline, inconsistent motion detection, and short battery life, often lasting only a couple of weeks. The subscription model was also a point of frustration for many, with some feeling forced to subscribe and others experiencing issues with recordings stopping even with a subscription. Furthermore, numerous reviewers found the customer service to be unhelpful, unresponsive, and difficult to deal with, often leading to unresolved technical problems.

What people talk about most

Product

Clients share negative opinions on product quality and functionality. Many reviewers report that cameras are... See more

Quality

Customers consistently note negative experiences with quality. Many reviewers describe the cameras as... See more

Customer service

Users describe negative interactions with customer service, expressing widespread disappointment and... See more

Technology

Customers had negative experiences with technology, primarily due to unreliable connectivity and poor... See more

Subscription

Consumers express significant dissatisfaction with the subscription model. Many reviewers feel forced to... See more

Based on these reviews

Rated 1 out of 5 stars

Outdoor 4 camera is unreliable and buffers most of the time. Lost connections, not picking up any movement. I've reset the camera a few times, changed batteries, reconfigured. Works for a day or two t... See more

Rated 1 out of 5 stars

Had outdoor camera for years (not the easiest to set up and sync and get the back case off when replacing batteries). There was always a delay between camera being activated and receiving notification... See more

Rated 1 out of 5 stars

I have given one star forgetting my address correctly The rest of this abysmal company called Blink is might as well be called no one at home The camera is offline and technical support are none e... See more

Rated 1 out of 5 stars

Absolute disgrace, if you get locked out of your account, because you changed your phone number, you may as well say goodbye because you will never get past the gatekeeper and the days of questioning.... See more

Rated 5 out of 5 stars

Blink indoor camera, which I actually use mounted in my porch angled at my gate is fantastic! Nice wide angled shot. Crystal clear, no blur even night vision is crystal clear sets off for bugs and ev... See more

Rated 1 out of 5 stars

This is the most unreliable system you can waste your money on. Half of the cameras won't work, just loading loading and then 'live view failed' and it's not my Internet, I have fantastic broadband an... See more

Rated 1 out of 5 stars

If I could give it a big zero I would “ honestly I’m orthotic stop others from wasting there hard earned money!! This is absolutely rubbish!! The battery’s do not last longer than 2 weeks . I ended up... See more

Rated 1 out of 5 stars

Bought a blink doorbell 3 months ago, have spent more on Lithium batteries than the device itself cost. Batteries last 2 weeks at best, and thats with the system unarmed!! Their customer service is sh... See more

Rated 1 out of 5 stars

I have used a Blink mini for several years. Recently it suddenly stopped sending notifications. Customer service told me to go through loads of steps, all without success. Now they tell me it is a "... See more

Rated 1 out of 5 stars

Absolutely useless- please don’t buy this utter crap. Always a delay from movement to notification. Against better judgement renewed Annual Subs - big mistake - had gone offline just prior to doing... See more

Rated 1 out of 5 stars

First 2 cameras broke they couldn't even fix the problem they were having connecting to the modem anymore. Got 2 more didn't last 6 months again same problem stopped connecting. They couldn't fix it.... See more

Rated 1 out of 5 stars

Absolutely pointless & useless scam of a set up. Firstly the batteries wouldn't last 2 yrs even if it never picked up a motion. They last 2 weeks max!. So you start of with the most bs lie possi... See more

Rated 1 out of 5 stars

I have been trying to resolve for 8 weeks the fact the door camera and outside camera will not connect to the sync. No warning that batteries are low so that cannot be the issue, replaced bat... See more

Rated 1 out of 5 stars

Used to work well but now the cameras fail to connect to the Blink modem. To change the modem's network you have to reset and re-add it. Then you have to take each camera, unscrew the back, scan the Q... See more

Rated 1 out of 5 stars

If I could leave a zero star review i would, they are the worst camera system I have ever owned and used. The customer support is appalling and they dont care, if they even both to answer. As for the... See more

Rated 1 out of 5 stars

Worst customer service ever. I asked them to help me be able to view clips on 2nd phone, they wanted this info then that info but the info I'd given them was wrong or so they said, then they wanted th... See more

Rated 1 out of 5 stars

Wouldnt bother I've had indoor pet cams and a doorbell from them for almost a year now and they're not worth the money. The app is super glitchy and often it's hard to get onto the live fee... See more

Rated 1 out of 5 stars

One day my local storage just stopped working. They gave me a free trial for their subscription service and everything worked again. Subscription ended it all stopped. Support are just going through... See more

Rated 1 out of 5 stars

Spoke to customer technician Support they was so rude the man called me uncooperative and I was provoking him because I didn't know when I bought the device I stated it was well over a year ago and h... See more

Rated 3 out of 5 stars

Had mine a couple years and it works ok, video is good but it just won't communicate with postie/ courier, no 2 way talk, no notification either when the bell is pressed, it did once, and it's a bit... See more

Rated 2 out of 5 stars

For a most basic form of CCTV monitoring it's tolerable if you get the equipment cheap (Amazon sale) - otherwise don't waste your money and buy something like an Annke wifi System and pay a handyman t... See more

Rated 2 out of 5 stars

All going well until I added a doorbell. Id already got a £2.50 subscription for my camera but the recordings stopped. I tried using the local storage but this really didn’t help. Sent 2 messages for... See more

Rated 2 out of 5 stars

I have had a blink doorbell for about a year now. Battery operated, which absolutely rinses them so need changing every 2 weeks. Can only use the expensive Duracell ones. The motion detection is reall... See more

Rated 1 out of 5 stars

Do not buy!!! I made big mistake, being all excited but what a fool!! Horrible customer service.. Blink cameras never work... I have been touch with customer service for few weeks and each time ask... See more

Rated 1 out of 5 stars

0 star. you buy this plastic crap, and at blink they are so lame they can't write proper code for this. 2 way audio door bell is an expensive doorbell, buy something else, even if you buy a bootle of... See more

Rated 1 out of 5 stars

Bought this camera three days ago and set it up. It seemed to work fine for the first few hours. Two days later it sends notifications at night saying there is activity but i get no video clips. A... See more

Rated 1 out of 5 stars

Don’t bother with this system. Full network signal and sync module connection but still either don’t work at all or take ages to display live feed. Absolute rubbish

Rated 1 out of 5 stars

I have been requesting via customer support ,help in getting on line to my door bell/ video cam for over 6 months. Absolutely appalling ,ignorant and still here with no device to use.

Rated 1 out of 5 stars

What an absolute scam. Purchased a video doorbell and camera with floodlights. With the 30 day free trial I was receiving notifications of when someone was at the door or passed the camera, so when I... See more

Rated 1 out of 5 stars

I wish I checked these reviews before WASTING my monies, also bought from Amazone and got "NO HELP WHAT SO EVER FROM THEM" If your thinking of buying "DONT"

Rated 1 out of 5 stars

"And monthly subscription is only £2.50. Can't complain about that! " says one (employee?) review! Well, I can certainly complain! All I want to do is monitor my cameras online - why do they cut... See more

Rated 1 out of 5 stars

O star zero star nothing. Buy an avocado instead, it's about the same. The worst unreliable piece of plastic junk. Dont believe to the fake amazon reviews. You got 30 days to sort out, but it's not en... See more

Rated 1 out of 5 stars

It appears that the camera system is so sensitive from a connection perspective that literally most of the time it doesn't work. Customer service do respond but give robotic answers and suggest contac... See more

Rated 1 out of 5 stars

I've got a new phone number. I also have a new broadband hub. I tried to sign in to my blink account but I have forgotten my password. My email is the same. I clicked on the links to renew my password... See more

Rated 1 out of 5 stars

There Outdoor cameras have leaked into the internal housing and failed over time. Customer service told me they aren't waterproof. I replied saying I was only using them as intended, as an outdoor cam... See more

Rated 1 out of 5 stars

I had the Blink Doorbell, Sync Module 2 and Mini Camera combo. Worked very well for the first few weeks. I thought I had found the perfect set up, affordable, no subscription easy-to-u... See more

Rated 1 out of 5 stars

If I could give it 0 I would. Stopped connecting to Wi-Fi after 3 months. Won’t reconnect. Customer service is abysmal. Going back to my ring doorbell. Don’t waste your money

Rated 1 out of 5 stars

I have already had quite a saga with Blink. One of a pair of their reconditioned outdoor cams fell over within a month. So I bought a set of three new ones from Argos. Only one is still going afte... See more

Rated 1 out of 5 stars

Utter rubbish. Doorbell is useless. It is extremely inconsistent, it misses things it should easily detect and picks up things in privacy zones that it shouldn’t. Sometimes it records to the sync modu... See more

Rated 1 out of 5 stars

Bought a market mid-range three camera cctv system. It was adequate but not easy to navigate. The problem was customer service when trying to unravel changes in viewing authority, and then a faulty... See more

Rated 1 out of 5 stars

Had the system around 3 years, 2 out of 4 cameras have been down since September and February, tried to contact customer support, absoutely useless, don't get back to you for weeks on end, just ignore... See more

Rated 1 out of 5 stars

Awful, bad experience. Avoid this company and they cameras . Don’t buy , never works . Customer servise - bad experience, seems that they don’t understand what they doing.

Rated 1 out of 5 stars

Lad got robbed at knifepoint outside my house. Did the camera see it? No. I have 5 cameras, only 2 work. The one that should have caught the incident works, but caught nothing absolutely nothing. Caug... See more

Rated 1 out of 5 stars

what vent wrong? everything: I just bought a doorbell camera, but got a door bell. the camera only worked 2-3 times, the wifi is about 2 meters from it, you press the doorbell, but cant see through t... See more

Rated 1 out of 5 stars

Blink cameras are absolute rubbish. I’ve had indoor and outdoor cameras for two years. They say the sync module can be used to record without having having to subscribe, even with a m... See more

Rated 1 out of 5 stars

Crap The battery life is appalling. You have to pay subscription. It’s all a lie. Another load of rubbish from Amazon run by Amazon there’s a surprise.

Rated 1 out of 5 stars

Never join blink. Customer service is awful. I had 3 outdoor cameras all got rain water into them. Customer service unwilling to do anything. These cameras are definitely not water resistant. And the... See more

Rated 1 out of 5 stars

Rubbish! Waste of time and money! They do not tell you, you will need to ag a subscription after 1 month. Makes cameras useless and pointless!


Company details

  1. Electronics Store
  2. Camera Store
  3. Photo Shop

Information provided by various external sources

Affordable, wireless home security camera systems from Blink. No monthly subscription fee. Learn more and purchase yours today!


Contact info

1.2

Bad

TrustScore 1 out of 5

503 reviews

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Rated 1 out of 5 stars

I bought the blink wireless and sync…

I bought the blink wireless and sync module 2.i disconnected module while decorating.now it will not connect to WiFi.tried everything password is correct but module says incorrect.absolute garbage have literally tried 3hrs with this.and light just goes to red on module.even tho device is reg.

April 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely hopeless

Lad got robbed at knifepoint outside my house. Did the camera see it? No. I have 5 cameras, only 2 work. The one that should have caught the incident works, but caught nothing absolutely nothing. Caught everything before and everything after but completely missed the incident and all those involved. Dont waste your money.

April 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Utter rubbish

Utter rubbish. Doorbell is useless. It is extremely inconsistent, it misses things it should easily detect and picks up things in privacy zones that it shouldn’t. Sometimes it records to the sync module sometimes it doesn’t. Sometimes it sounds through Alexa but most of the time it doesn’t. It is completely and utterly useless and extremely frustrating. Don’t buy.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Wouldn't buy again, shocking customer care.

Had the system around 3 years, 2 out of 4 cameras have been down since September and February, tried to contact customer support, absoutely useless, don't get back to you for weeks on end, just ignore you, got a system that now doesn't work, yet been charged for the years subscription and half of the year iv had cameras that don't work at all. Disgusting customer care.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed

I am extremely disappointed with the Blink Outdoor Camera and the customer service from Blink.
The product was sold with claims of up to two years of battery life, but this information feels misleading. The battery performance has been nowhere near what was advertised. I feel like false information was used to sell the product.
The quality is also very poor. The camera barely picks up anything at night, which completely defeats the purpose of having a security camera. The night detection is extremely unreliable.
Customer service was no help at all — very unprofessional and unresponsive.
Overall, this has been a waste of time and a waste of money. I would not recommend this product to anyone.

March 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely disgraceful

Absolute disgrace, if you get locked out of your account, because you changed your phone number, you may as well say goodbye because you will never get past the gatekeeper and the days of questioning. Do NOT waste your time with this company and its crappy products that barely work.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Worse then useless

Camera life span is rubbish
Wifi is useless and spends most of its time not connected.
Sensors seem too work when they feel like it

Trialed it for a year now and no real improvement

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Cameras aren't for outdoor use

There Outdoor cameras have leaked into the internal housing and failed over time. Customer service told me they aren't waterproof. I replied saying I was only using them as intended, as an outdoor camera...

January 23, 2026
Unprompted review
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Rated 1 out of 5 stars

DONT BUY !!!

If I could give it a big zero I would “ honestly I’m orthotic stop others from wasting there hard earned money!! This is absolutely rubbish!! The battery’s do not last longer than 2 weeks . I ended up putting it on a usb and plugging it into the mains … still rubbish !! Don’t store your videos… Terrible picture’ you can barely see anything!! Also rude customer service support. Save your money please .

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Zero star review

If I could leave a zero star review i would, they are the worst camera system I have ever owned and used. The customer support is appalling and they dont care, if they even both to answer. As for the quality of the products the best place for them is in the bin as they don't work, they eat batteries within seconds and then stop working after a couple of months.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Blink module , poor customer support & warranty

Bought a blink module just over Two years ago and the module stopped working 6 weeks outside the warranty period. Called customer service to ask for good will considering that I pay for a monthly blink subscription. I was told no good will is provided and that there was nothing further could be done.

Disappointing given that blink have had well over £300 off me in the past 2 years.

January 1, 2026
Unprompted review
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Rated 1 out of 5 stars

I can't sign in to my account

I've got a new phone number. I also have a new broadband hub. I tried to sign in to my blink account but I have forgotten my password. My email is the same. I clicked on the links to renew my password but it doesn't send me a security code to my email, it sends me a security code to my old phone number. So I can't set up a new password. For reasons I can't figure out, is that I typed in my email as requested so I can change my password, but I get a reply saying that I have a security code sent to my old phone number. Surely if they (blink) ask for my email address, then the security code should be sent to my email address? I've been trying for over a week now and I've replied to blinks emails explaining the situation but I don't get a reply. I've given up and I have cancelled my blink doorbell subscription. A complete waste of time.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely pointless & useless scam of…

Absolutely pointless & useless scam of a set up.
Firstly the batteries wouldn't last 2 yrs even if it never picked up a motion.
They last 2 weeks max!.
So you start of with the most bs lie possible from amazon of all companies. Who would have thought it.
They don't work period. It's less than a 50/50 whether your blink camera will even pick up anything..security camera! Lmao.
Basically the camera is as pathetic as is the company and the Co that owns them.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Blink camera and support are rubbish my…

I have given one star forgetting my address correctly
The rest of this abysmal company called Blink is might as well be called no one at home
The camera is offline and technical support are none existent. I explained that I have followed all instructions but but I get nothing back from them Normally Amazon are good brand but blink and it’s camera and module are only good for the recycle bin

December 19, 2025
Unprompted review

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