Blink Reviews 

We bought a blink battery operated doorbell camera. When it worked, it was good. We used expensive lithium batteries constantly. It constantly goes in and out and you have to reset the system which means cancelling and restarting the subscription. They told me I was eligible for a replacement when it finally crashed. They sent me the wrong camera and it is now almost a month without the camera. I am told it is stuck in shipping. DO NOT BUY THIS CAMERA OR SYSTEM!

Don’t waste your time or money on a blink camera. I bought a doorbell camera less than a year ago and it’s now stopped working. Blink claim that the doorbell no longer supports AA batteries (despite using them since purchase) and only support specific alkaline ones which I have purchased and they still don’t work. Blink claim there is nothing more I can do since the product is out of warranty and I should just buy a new one. Absolutely not. Complete waste of time and money and I’ll now get myself a different brand. Subscription cancelled!

The system can be slow to respond or not at all. There is no margin between over sensitive and undersensitve motion detection. Battery life is terrible so mine are plugged into solar panels. The new AI feature is laughably bad. This morning I was locking the front door and the system told me there was someone weilding a dangerous weapon at my front door.

This company is so awful , I’m a single disabled woman and I have the blink mini camera, I can’t get into the app, I need to look at the cameras or what’s the point of having them
I contacted customer service for weeks and no one has helped me

Support has weak English and what they say is almost impossible to understand without making them repeat. It is very frustrating. Also, the sync module core requires a 2.4 Gh connection to your wifi and the instructions does not even state that. Had to be told that via support.

We bought Blink outdoor video cameras almost a year ago. Both camera became blurry to the point we couldn’t see any footage. Blink only sent one replacement due to the manufacturer date was different although we bought them from Lowe’s on the same day. We have had continual problems with the batteries and lack of connectivity, even though our internet was fine. Every time I had to call they only want to troubleshoot over and over, despite already having done that. After multiple phone calls and being on the phone for long periods of time, they told me it was a connection issue with our internet service. I called our service and of course it was not. Called Blink back and they advised to call Amazon? Even though our doorbells were bought at Lowe’s. Amazon could not do anything to help. At this point, I called Blink back and asked for a refund or replacement of both doorbells. They refused, so I deleted my account and will have to eat the cost of the cameras and will no longer buy any products from Blink. The products were junk and the service was worse. They don’t even deserve 1 star. Do better!

First blink doorbell camera I had I had problems with they kept saying it was my Wi-Fi until I was out of warranty and they finally said it was the software but they wouldn't replace it because it was out of warranty what a scam.
Second generation call them today with the error code the guy had reboot the camera and remove the blink app and reinstall it after that it wouldn't even record anymore and it wouldn't let me go into settings cuz it said I didn't have a subscription which I did have after while he just hung up on me and didn't call back and now it doesn't work at all which is worse than when I called in called in a second time can't understand this girl at all Heavy accent and talk really fast most of what she said didn't make any sense telling me there's a button where there isn't one getting irritated like it's my fault after almost an hour telling me stuff I already know and saying stuff that didn't make any sense it wasn't applicable she said to shut my phone off and she would call me back she said be sure of that well she didn't call back after shutting the phone off I was finally able to get back in the blink app because earlier it would not let me back in not recognizing my information so be wary whenever you delete the blink app and reinstall it it may not recognize your email and tell you you don't have a subscription when you do

Complete garbage and horrible experience wasting over 500$ down the toilet on their camera system. Their crappy app constantly logs me out and forgets my password even when I hit remember password. I will never buy anything from you guys again!!!!!!

This company blackmails the American people into buying their subscription services. They offer local video storage on USB drives but it won’t work.
Customer service certainly isn’t American, they barely speak English, are completely incompetent and try to get you to grant them access to your account. I tried to work with them for over a year (I’m retired) to get my system to work and absolutely nothing changed. It still doesn’t work.
This is not an American company and should be investigated for a class action lawsuit for unlawful and deceptive advertising.
DO NOT BUY BLINK SECURITY CAMERA SYSTEM

It is almost useless now. Horrible application. horrible cloud plans. just plain turned to garbage. Trash like all Amazon products.. only designed to absolutely fleece you. The tech fatigue is so real with that company. Greed is god to them.

This should be 0 stars. Ive contacted support multiple times and they are no help. I've even been hung up on at one point. I have 3 cameras and they are offline 95% of the time. Completely worthless do not buy

I bought 4 blink wired floodlights. All of them do not work Dusk To dawn automatically. Everytime i call customer support they tell me that blink knows about the issue and working on it. Whe i asked the customer person that every time i call they tell me the same thing and asked him if it has been 6 months noee, when are they going to fix it and they need to take the product back and refund me the money. The said we can't because your product passe the eligibility for refund and said we are sorry for the inconvenience and we are working on the issue. This is rediculous and nonsence. Blink company is ripping off people and someone needs to step in and hold blink responsible for leaving so many people with bad product. This sucks.

I’ve had the Outdoor 4 system for a little over a year. After my premium subscription expired, and I chose to use local storage, it has been down more than it’s been operational. The telephone help desk is very helpful, but after literally HOURS on the phone (this time), I decided to throw away the system. I’m so aggravated! Save your money.

We became Blink customers from the very beginning. We bought our 1st set of cameras from. QVC. We currently still have 4 cameras, but they are slowly dying out. We loved that they could be moved anywhere and didn't have to be wired and there was no subscription. Well, you've lost another loyal customer because we will not be sucked into a subscription plan. That was why people flocked to your product in the 1st place.

All in all I think they are good cameras. But every time they update they change things just enough that you can not use your old accessories. Example the new 2k mini camera will not work on the old pan and tilt mount. They could have made it so it was compatible but they did not. So you can spend more money.

We got rid of Blink cameras very poor cameras they want a monthly fee so we through them out wet with BASEUS SECURITY X1 PRO OUTDOOR DUAL CAMERA FULL COLOR DAY AND NIGHT "NO SUBSCRIPTION FEES" THATS 2 IN ONE CAMERAS PER UNIT WE REALLY LIKE THIS CAMERAS!!1 BYE BYE BLINKY YOU FAILED REALLY BAD

This is my second camera that i’m going thru in 2 year and it stop working once there is something wrong with the net work the camera doesn’t connect it didn’t it with my last one and now this one they were not able to help me but advice to get a new one this is inconvenient trash product switching to another door camera

Blink Doorbell Cámaras are Good But , The Blink Service Is Terrible They Stop Recording my Video Clips sending me Blank Door Video Clips to Trick me into Cancelling My Subscription so I can Upgrade and Subscribe to the New AI Plan they Have I don’t Like that is A Scam ! That’s why I am Switching to Another Video Door Camera !

The system started out ok, but quickly went to nothing but problems, can't get customer support as it is in another country,
Always trying to sell you more service to make system work.

I had months of recurring technical issues with a Blink outdoor camera. Each time, I would call customer service and the trouble shooting would result in having to insert new batteries. After the third or fourth time, I requested a replacement outdoor camera. Blink reps declined because the camera was now out or warranty. As the same problem occurred repeatedly while the camera was still under warranty, I was finally able to get Blink to agree to send me a replacement camera approx. 1 month ago. Since then, I have not yet received the camera because of "slight delay in shipping." I have sent several emails to Ercer (supposedly the supervisor who approved the replacement) at Blink Technical Support requesting the camera, but still haven't received it. I have been without a functioning camera for approx. 6 weeks now.