BlinkistReviews 

1,449
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 515 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's responsiveness, helpfulness, and polite demeanor. Many people appreciate the quick response times and the efficient resolution of their issues, often describing the service as first-class and exemplary. However, some customers also noted issues with the subscription process, particularly concerning unexpected auto-renewals and difficulties in canceling subscriptions online. A few other people also felt that customer service response times were occasionally too long, or that their specific problems were not adequately addressed, sometimes due to automated systems.

What people talk about most

Customer service

Customers had positive experiences with customer service, often praising the helpfulness and professionalism... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the professionalism, helpfulness, and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and helpful... See more

Subscription

Users describe ambiguous interactions with subscription, with many reporting issues related to automatic... See more

Service

People report positive experiences with service, often highlighting the excellent customer support and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more

Company replied

Rated 4 out of 5 stars

My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more

Company replied

Rated 5 out of 5 stars

The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more

Company replied

Rated 5 out of 5 stars

Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are cl... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,449)

819 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received a personalized answer

I received a personalized answer, even the necessary answer was included in an previous automated answer. I felt seen and understood.

January 16, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Sandra, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

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Rated 5 out of 5 stars

Blinkist support is speedy

Blinkist support provided me a speedy, polite, and helpful response which fully resolved my issue. Thanks.

January 16, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Simon, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Great customer service!

I love the concept of the app and have enjoyed the content so far. What I really appreciate, though, is that Jean and Lewis helped troubleshoot a problem I was having with linking my email to the subscription in order to access the content I paid for. It was several emails back and forth but they got to the bottom of it and stayed pleasant and helpful the whole time. We need more personal and kind service like that in the world. Thank you!

January 14, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Stephanie, we’re so happy to hear you’re enjoying Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

Customer Service…

Was having trouble connecting to app properly. They continued giving me support until I got it. They also followed up after I got connected to make sure everything was ok. Great customer service from the team.

January 5, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Scott, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

We had a mixup with my subscription

We had a mixup with my subscription, but they were very attentive and handled it accordingly. GREAT customer service. Which is rare, these days. HIGHLY recommend.

January 14, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi John, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

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Rated 5 out of 5 stars

Good stuff

Good stuff.

Quickly gives the gist of long books in just a few minutes. Great to figure out if the full book is worth reading.

January 15, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Chaim, thanks a lot for taking the time to share this. It’s great to hear you’re enjoying Blinkist, and we hope it continues to be a helpful part of your learning routine. All the best, Team Blinkist

Rated 5 out of 5 stars

I complained

I complained, my request was acknowledged, solutions were offered and I made a selection and it was fulfilled. Thank you

January 12, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Dewumi, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

The concept Blinkist embraces

The concept Blinkist embraces, of summarises books

January 15, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Gerrit, thanks a lot for your feedback. We're happy to hear you're satisfied with Blinkist. All the best, Team Blinkist

Rated 5 out of 5 stars

Really great experience with Blinkist support

Really great experience with Blinkist support. Huge thanks to Katarina, who helped me with my refund super quickly and very efficiently. Everything was handled smoothly and professionally, and I really felt taken care of.

I truly appreciate the help and will definitely come back to Blinkist in the future when the timing is right. Highly recommended!

January 15, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Nat, we’re so happy to hear you’re satisfied with your experience with Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist

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Rated 5 out of 5 stars

service good

January 3, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi there, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Jean from Blinkist customer service is a true professional. Thank you

I contacted a wonderful lady named Jean when I had a problem sharing my premium Blinkist membership with a close one. Jean worked diligently to resolve the issue. Her communication skills were excellent. I love the Blinkist app and their customer service is second to none. Thank you Jean and the team. I would highly recommend a subscription.

January 12, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Kath, thanks for letting us know how things went. We’re delighted to hear you had a positive experience and that our team could help make it right. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

Great Customer support

Great Customer support. Solving problem quickly

January 11, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Pratik, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

very helpful

very helpful. Almost prompt answering. Went out of way to help me...empathy shown for my case

January 15, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Adeline, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

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Rated 5 out of 5 stars

Cool service

Cool service. I didn’t use it much though.

January 14, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Jimothy, thanks so much for your review! We’re really happy to hear Blinkist has been valuable for you, and we hope it keeps supporting your learning along the way. All the best, Team Blinkist

Rated 5 out of 5 stars

Abundance of quick info on many…

Abundance of quick info on many subjects. I like that one episode flows into another episode spontaneously.

January 14, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Michael, thanks a lot for taking the time to share this. It’s great to hear you’re enjoying Blinkist, and we hope it continues to be a helpful part of your learning routine. All the best, Team Blinkist

Rated 5 out of 5 stars

Great customer service

Great customer service

January 13, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Emma, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

I found that I was not using my…

I found that I was not using my subscription as I expected and the Blinkist customer experience team did the right thing by processing my refund. Due to this experience, I will consider the service again in the future.

January 9, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Timothy, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

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Rated 5 out of 5 stars

Great product and quick customer…

Great product and quick customer service.

January 14, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Daniel, it’s wonderful to hear you’re enjoying Blinkist. Delivering helpful support alongside great content is something we care deeply about, so thanks for letting us know. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Great customers service

January 12, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Joakim, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

Responsive and helpful

The team at Blinkist responded to my query timely and courteously. Their responses were thoughtful and helpful. Definitely a good experience!

January 9, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Judith, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

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