Blinkist Reviews 1,447

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 512 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service and the helpful, responsive staff. Many people highlight the quick response times and the efficiency of the support team in resolving issues. The service is often described as outstanding, with consumers appreciating the personalized and understanding approach. However, some customers also noted issues with the subscription process, particularly concerning auto-renewal without clear reminders. A few other people also felt that customer service response times could be slow or that the process for canceling subscriptions online was not straightforward.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting immediate and quick... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to automatic... See more

Service

Clients share positive opinions on service, with many reviewers expressing high satisfaction and calling it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more

Company replied

Rated 4 out of 5 stars

My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more

Company replied

Rated 5 out of 5 stars

The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more

Company replied

Rated 5 out of 5 stars

Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are cl... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Katarina was very responsive and…

Katarina was very responsive and resolved my problems quickly.

January 22, 2026
Unprompted review
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Reply from Blinkist

Hi Joan, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

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Rated 5 out of 5 stars

Great support

The support team were incredible. In particular Katarina
She was speedy and providing responses and solutions

January 22, 2026
Unprompted review
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Reply from Blinkist

Hi Rp, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

Excellent support

This is another year (maybe the 7th or 8th) in which I am renewing our subscription to Blinkist. I personally do not use its resources (I just pay for it), but my colleagues who use it really want to have them. And on the principle of "how you do one thing, so you do everything", I can say that both paying and receiving the invoice for it is extremely easy - I believe - just as easy as accessing the desired topics and books in the application. And - of course - I am completely sure of their usefulness!

January 22, 2026
Unprompted review
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Reply from Blinkist

Hi Maria, it’s wonderful to hear you’re satisfied with Blinkist. Delivering helpful support alongside great content is something we care deeply about, so thanks for letting us know. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

Great service and happy for your…

Great service and happy for your support in resolving my matter promptly and giving me a 50% discount.

January 19, 2026
Unprompted review
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Reply from Blinkist

Hi Obi, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 4 out of 5 stars

Blinkist Review

Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff.

Ideas for improvement include:
- summary format could be improved via AI (easier to read and understand)
- summaries could reference business best seller lists e.g. Forbes, New York Times, HBR, Goodreads, etc. to indicate how up to date they are

January 22, 2026
Unprompted review
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Reply from Blinkist

Hi Victor, thanks for your feedback and improvement suggestions. We’ll make sure to pass them along to our team for consideration. All the best, Team Blinkist

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Rated 5 out of 5 stars

Pretty Good Exposure in Short time

Pretty good exposure, the insights from the books helps a lot in our day to day lifestyle helping improve our thought process and creativity accordngly.

January 22, 2026
Unprompted review
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Reply from Blinkist

Hi Chandra, thanks so much for your review! We’re really happy to hear Blinkist has been valuable for you, and we hope it keeps supporting your learning along the way. All the best, Team Blinkist

Rated 5 out of 5 stars

Excellent support

Excellent support

January 19, 2026
Unprompted review
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Reply from Blinkist

Hi Davinder, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 1 out of 5 stars

Auto renews subscription with no…

Auto renews subscription with no warning and then it is impossible to contact anyone on their website . Emails bounce back, no chat to get any help. Don’t subscribe unless you want to stay with them forever! Such poor customer service

January 19, 2026
Unprompted review
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Reply from Blinkist

Hi Emily, we apologize for this inconvenience. Unfortunately, we don't have a way of locating a ticket via the information provided here, so please make sure you are emailing us via support@blinkist.com. If that's the case, please rest assured we'll respond at the earliest time possible. All the best, Team Blinkist

Rated 5 out of 5 stars

I had a minor problem that I was unsure…

I had a minor problem that I was unsure if it would be fixed, but I thought I would reach out anyways, and I’m glad I did! Talida (sp)

January 16, 2026
Unprompted review
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Reply from Blinkist

Hi Angela, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

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Rated 3 out of 5 stars

Avoid something is not right

I haven't used blinkist for almost a year and today they have charged me £159.99 for an auto renewal but their support email address is not accepting emails and I can't find another way of contacting them. 26/01 someone finally made contact and resolved the issue

January 20, 2026
Unprompted review
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Reply from Blinkist

Hi SukhP, we apologize for this inconvenience. Unfortunately, we don't have a way of locating a ticket via the information provided here, so please make sure you are emailing us via support@blinkist.com. If that's the case, please rest assured we'll respond at the earliest time possible. All the best, Team Blinkist

Rated 4 out of 5 stars

A new look at things

Talida was very supportive as I had difficulty in setting up as a new subscriber.

Armand

January 2, 2026
Unprompted review
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Reply from Blinkist

Hi Armand, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

Very good customer service

I had a problem with an unwanted debit order but Talida helped me fix this immediately and was very professional.

January 19, 2026
Unprompted review
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Reply from Blinkist

Hi christina, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 4 out of 5 stars

Great communication attention to detail…

Great communication attention to detail and resolution - thank you!

January 15, 2026
Unprompted review
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Reply from Blinkist

Hi Anca, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

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Rated 1 out of 5 stars

Installed the App because I saw it…

Installed the App because I saw it advertised in a newspaper I respect. Immediately apparent this is a hard sell, mostly of self help books in online précis form. The suggested titles bear no relation to the interests I entered on the app. So for ££ all that's on offer is "to do lists" based on mediocre self help guides. Just an opinion. But the TP reviews are dominated by angry customers caught out by auto-renewal, and disappointment with the product, so it's a no from me. App uninstalled.

January 19, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Neil, we’re really sorry Blinkist didn’t land the way you’d hoped. We’re always working on improving, so feel free to share a bit more about your experience at support@blinkist.com. Thanks again for giving Blinkist a try! All the best, Team Blinkist

Rated 5 out of 5 stars

Very personal and expert help.

When I signed up I made mistakes-some were typing errors and a few computer errors. I am not an IT type person. I finally reached out and Jean came to my rescue. We started slowly to work the problem. Her emails were very good in explaining what was the problem and “how” to respond on my end. Jean’s help was invaluable. Now I am up and running and utilize Blinkist frequently.

January 13, 2026
Unprompted review
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Reply from Blinkist

Hi Jim, we’re so happy to hear you’re enjoying Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

Become a better professional and human being by gaining more knowledge in bite-sized chunks.

To me, the best app for tackling my book backlog in a short time. It's a way of using my time the best possible way, either when waiting, commuting or traveling by plane.

Do yourself a favour and become a Blinkist. I'm sure you'll continue to expand your knowledge, becoming a better professional and a better human being.

January 17, 2026
Unprompted review
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Reply from Blinkist

Hi Pedro, thanks so much for your review! We’re really happy to hear Blinkist has been valuable for you, and we hope it keeps supporting your learning along the way. All the best, Team Blinkist

Rated 2 out of 5 stars

Downloads stopped working after two days

Downloads stopped working after having the app for less than two days. I had to uninstall and reinstall the app, thereby losing all previous downloads. Poor early impression.

January 17, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Colm, thanks for your feedback and we apologize for the inconvenience. If there's anything we can help with, we're here for you at support@blinkist.com. All the best, Team Blinkist

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Rated 5 out of 5 stars

Widy from support team was very helpful

Widy from support team responded quickly and communicated with details to my query.

January 15, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Manjula, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

I received a personalized answer

I received a personalized answer, even the necessary answer was included in an previous automated answer. I felt seen and understood.

January 16, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Sandra, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

Blinkist support is speedy

Blinkist support provided me a speedy, polite, and helpful response which fully resolved my issue. Thanks.

January 16, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Simon, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

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