Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more
Company replied
The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more
Company replied
Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are cl... See more
Company replied
Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Simply the best quick response to happen to me.
Simply the best quick response I ever got from a big company like yours. With millions of subscribers globally yet your support team managed to get back to me and help out, simply shows your true commitment to great service.
Thanks to your support team mostly Finn. He's great and friendly.
April 3, 2026
Unprompted review
Reply from Blinkist
Hi Edwin,
This really made our day, thank you for sharing!
We’re so glad our support team could help you quickly and make things easy. And we couldn’t agree more, Finn is fantastic 😊
All the best,
Team Blinkist
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We get a lot of value from Blinkist
I get a lot of value from these Blinks. The summaries of great books here on Blinkist are well-spoken, short, and to the point.
At the end of these excellent summaries, they provide a 'Final Summary' that explains what you just listened to in an even more concise, narrated way. It really helps the main points stick! This is very close to a full score! :)
April 2, 2026
Unprompted review
Reply from Blinkist
Hi Runar,
Thanks so much for sharing this, we’re thrilled that you’re enjoying the Blinks and finding them clear, concise, and helpful!
We love that the “Final Summary” is making a difference for you, that’s one of our favorite features too.
We’re aiming for that full score next time, so if you have any ideas or suggestions, feel free to share anytime!
All the best,
Team Blinkist
After reading the “one star” reviews it…
After reading the “one star” reviews it is obvious that the subscription process is something no one should deal with.
April 2, 2026
Unprompted review
Reply from Blinkist
Hi James,
Thanks for your feedback. If you are experiencing issues with the subscription process yourself, please reach out to us via support@blinkist.com from your registered email address, so we can help you further.
All the best,
Team Blinkist
It's easy to sell things but not always…
It's easy to sell things but not always easy to follow up with good customer service when things go wrong. I'm happy to say that's not the case with Blinkist.
There was an oversight with two payments going through. I emailed and they requested info. I duly sent info. They quickly replied just a further check, I didn't reply as I missed the email. They sent a further email is all well can we help. I replied and now have the confirmed refund and all is well.
Not often companies follow up when things are left hanging, they are normally happy that you went away. Blinkist didn't and that makes all the difference. Widy was great
April 1, 2026
Unprompted review
Reply from Blinkist
Hi Sue,
Thanks a lot for your thoughtful feedback! We’re really happy to hear everything got sorted out and that our team stayed on top of it.
We agree that good follow-up makes all the difference, and we’re glad we could deliver that for you. We’ll make sure Widy sees your kind words 😊
All the best,
Team Blinkist
The a support was fast…
The a support was fast, very friendly and very patient. All problems were solved!
March 31, 2026
Unprompted review
Reply from Blinkist
Hello Jens,
Thanks so much for your kind words! 😊 We're really happy we could help and that everything got sorted out.
All the best,
Team Blinkist
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Love the app and had great customer…
Love the app and had great customer support when I couldn’t log into my account
March 31, 2026
Unprompted review
Reply from Blinkist
Hello Carolina,
Thanks so much! 😊 We're really happy you’re enjoying the app, and glad our support team was able to help you log in again!
All the best,
Team Blinkist
Cool company and great product
People at Blinkist are really cool. I accidentally cancelled my subscription through my Credit Card transaction and they were super helpful to offer a discount on the next one. The mobile and the website are pretty intuitive. Good selection of books for my taste.
March 31, 2026
Unprompted review
Reply from Blinkist
Hello Siddharth,
Thank you so much for your thoughtful feedback! We're delighted to hear you had a great experience with our support team and that you’re enjoying both the app and our book selection. We truly appreciate your support!
All the best,
Team Blinkist
Quick and prompt response
The company was quick to respond and helped me resolve the issue in a very prompt manner.
March 26, 2026
Unprompted review
Reply from Blinkist
Hi Rajneesh, thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
Clear instructions and friendly support
Blinkist’s assistance with my app activation was effective, even if the process lasted a few days. I don’t really know what their normal response speed is, but the instructions were clear and the team was friendly.
March 23, 2026
Unprompted review
Reply from Blinkist
Hello Mojca,
Thank you for your thoughtful feedback! We’re glad to hear that our team was able to assist you effectively and that the instructions were clear. We appreciate your patience during the process and are always working to improve our response times.
Best,
Team Blinkist
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The customer service team was very…
The customer service team was very helpful
March 29, 2026
Unprompted review
Reply from Blinkist
Hello Sharon,
Thank you for your kind words! We’re glad to hear our customer service team was able to help.
Best,
Team Blinkist
No renewal notification
Customer service was excellent but disappointed to not have a reminder of renewal.
March 24, 2026
Unprompted review
Reply from Blinkist
Hello Venkata,
Tank you for your kind words about our customer service. We really appreciate it! We’re sorry for any inconvenience caused by the missing renewal reminder. We do send reminder emails, so it might be worth checking your spam or junk folder just in case they ended up there.
All the best,
Team Blinkist
Excellent customer service
The app works fine. Daily recommendations are very useful with all amount of books they have.
And the customer service team is just excellent. I wanted to cancell my subscription once the payment was already made and help me with all process giving me several options. Couldn't be more satisfied with them really. I will come bak to some subscription option soon!
March 23, 2026
Unprompted review
Reply from Blinkist
Hi David, thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer service. All the best, Team Blinkist
I needed to stop my subscription
I needed to stop my subscription, and I got a full refund immediately. Very kind handling of customers.
March 23, 2026
Unprompted review
Reply from Blinkist
Hi Andrea, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
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I have been trying to get a refund from…
I have been trying to get a refund from Apple and Blinkist, while not able to help, provided me with the information I need to reach out to Apple. Marrianne responded quickly and politely to all of my emails.
March 25, 2026
Unprompted review
Reply from Blinkist
Hello,
Thank you for sharing your experience. We understand how important it is to resolve refund concerns, and we’re glad Marrianne could guide you toward the right support. Don’t hesitate to contact us again if there’s anything more we can do.
All the best,
Team Blinkist
Fantastic customer service
Fantastic customer service; it was prompt, very friendly and my issues resolved incredibly fast.
March 24, 2026
Unprompted review
Reply from Blinkist
Hello Nick!
Thank you so much for your kind words! We’re really glad to hear that you had a positive experience and that your concerns were resolved quickly. Providing prompt and friendly support is always our goal, and your feedback truly means a lot to us.
Best,
Team Blinkist
Blinkist is great when you have little time..
Blinkist is great when you have little time to read, but still want to read ;-) The summaries are around 20min, great before going to bed or when driving the car. The customer service is wonderful, transparent and very helpful when you have trouble with billing - or like me - I don't have time to use it now and it was no problem to cancel or refund a payment. This is what service should be about! Great product, great service! 5 out of 5!
March 23, 2026
Unprompted review
Reply from Blinkist
Hi Stepan,
Thank you for the kind feedback! We're so glad Blinklist fits into your daily routine. Your kind words about our customer service team mean a lot. Happy learning!
All the best,
Team Blinkist
excellent personal reply
Talida was most helpful in clarifying my membership with
Blinkist.
March 23, 2026
Unprompted review
Reply from Blinkist
Hi Timothy,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
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Difficulties in giving feedback on blinks I read
The issue I had took longer to solve than I had expected. I thank Talida who was insistent on helping me.
I would say simplicity should be the key word on usage of this app.
March 21, 2026
Unprompted review
Reply from Blinkist
Hello Alui,
Thanks so much for your feedback! We’re sorry the process was more difficult than it should have been, but we’re happy Talida could step in and help. We completely agree simplicity is key, and we’re working to make the experience smoother.
Best,
Team Blinkist
I thought my complain was not being…
I thought my complain was not being addressed to properly. But ultimately, they took time, came up sorting the problem. Pleasant.
March 21, 2026
Unprompted review
Reply from Blinkist
Hello Gyandutt,
Thank you for your feedback! We apologize for the initial delay, but we’re happy we could resolve the issue and make your experience a pleasant one.
All the best,
Team Blinkist
Excellent support experience
Excellent support experience. The team responded incredibly fast and helped me update my email address with ease. Professional, friendly, and efficient—thank you for resolving my issue so quickly.
March 18, 2026
Unprompted review
Reply from Blinkist
Hi Tarek,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
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